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Cloud Engineer-Systems Analyst-Level III-Full Time-DHTS-Durham

Employer
Duke University
Location
IT AUTOMATION

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Administrative Jobs
Technology, Analysts & Programming
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

DHTS:

Duke Health Technology Solutions is a robust, specialized division of Duke University Health System dedicated to the development and management of enterprise IT systems.

A 2020 ‘Most Wired’ health system, Duke is nationally recognized for IT and information management as the first healthcare system to achieve the Davies Award – highest honor by the Healthcare Information and Management Systems Society (HIMSS) – for inpatient, ambulatory, and analytics health information technology capabilities.

Our employees are among the top-skilled IT experts in the Triangle and partner with leading scholars, clinicians, and researchers across Duke University and Duke Health to develop innovative technologies that support our mission of delivering tomorrow's healthcare today.

Enterprise Cloud Engineer

Duke Health Technology Solutions: IT Analyst III

A strategic thinker and a principal technologist in various domains such as cloud-based infrastructure and services. The engineer will drive technical execution on projects and services.

Duke Health is a complex environment, and we are looking for a strategic thinker with a highly technical background to facilitate a digital technology transformation at Duke. You will be engaging customers – doctors, nurses, other caregivers, researchers, professors, and academic leaders, as well as administration – to help understand needs and develop comprehensive strategies and solutions making a difference in the lives of our patient population.

Work Performed

Essential requirements/Responsibilities:

  • Experience with hybrid cloud deployments, and on premise-to-cloud migration deployments and roadmaps.
  • Implement designs for on premise and cloud native services in alignment with Duke Health strategy.
  • Troubleshoot complex issues related to cloud-based services.
  • Help execute multi-offering solutions to customers, covering a wide variety of product spaces. These includes on premises and multiple public cloud environments
  • Define the system components, services, technologies, and design required to implement a solution that represents an intersection of elements from the Business and Technology architecture domains and addresses a specific business opportunity or problem
  • Lead initiatives to develop and document more efficient automated processes through technologies like Infrastructure as Code to reduce time, cost, manual intervention, and complexity of service delivery.
  • Maintain a broad and deep understanding of multiple technologies, reference architectures, and business applications.
  • Experience in launching or supporting enterprise cloud hosted platforms
  • Maintain standards for documentation and design diagrams for cloud-based implementations.
  • Collaborate with the customers, service delivery, and service operations teams to bring our customers the most efficient, practical, and maintainable solutions.
  • Effectively relate technical concepts to non-technical audiences and articulate the business value of a given technical solution.
  • Develop solid working relationships with colleagues, customers, and across project teams to effectively achieve functional/project goals.
  • Build strong working relationships with members of his/her team and those within other relevant teams, departments, or disciplines.

Preferred: Experience in automating the delivery of emerging technologies like enterprise infrastructure, cloud computing AI (Artificial Intelligence) platforms, and Machine Learning.

Required Qualifications at this Level

Education/Training:

Bachelor’s Degree and 5-10 years of progressive experience in a combination of infrastructure computing, storage, network services and the automation of such technologies.

• If no degree, 10-15 years of progressive experience in a combination of IT disciplines shown above.

• Minimum of 3 years of experience in Cloud environments

• Legally authorized to work for any US employer.

Required Skills.

• Well-versed in enterprise technology buying and evaluation processes paired with a strong understanding of hyper-scale computing solutions and experience building, architecting, designing, and implementing highly distributed global cloud-based systems.

• 5 years of experience in cloud computing, as well as cloud market and competitive dynamics.

• 5-10 years of experience implementing virtual environments in private and public cloud environments (AWS, Azure, GCP)

•5 years of experience in enterprise networks (SDN/network automation and cloud networking)

• Experience with DevOps methodologies (Continuous Integration, Continuous Delivery)

• Ability to work, communicate effectively, and influence stakeholders on internal/external engineering teams, product development teams, and external partners and executive-level leadership

• Excellent presentation and communication skills.

• Ability to interpret customer business and technical needs.

• Outstanding problem-solving and analytical skills.

• Excellent English language skills, both oral and written.

• Sysadmin experience in Linux and Windows

• Experience in a healthcare environment

• Experience in advanced prototyping

• Augmented data science and machine learning

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Organization

Read our Diversity Profile History

Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

Duke maintains a historic affiliation with the United Methodist Church.

Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

Mission Statement

Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

“To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

 “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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