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Benefits Administrative Coordinator, UT System

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Benefits Administrative Coordinator, UT System
MR 07

The Benefits Administrative Coordinator I position exists to help administer benefit plans for the 14,000 benefit eligible employees of the University of Tennessee. Based upon extensive knowledge of the State of Tennessee retirement/insurance programs, this The Benefits Administrative Coordinator I position exists to help administer benefit plans for the 14,000 benefit eligible employees of the University of Tennessee. Based upon extensive knowledge of the State of Tennessee retirement/insurance programs, this position introduces new employees to the group insurance/retirement plans through orientation sessions for groups of 10 to 50 employees and then further provides information to all employees by multiple communication methods throughout the year, especially during the annual enrollment period. This position also answers questions from benefits staff on other campuses. In addition to communicating with employees, the position is responsible for entering insurance coverage information in both the University's SAP system and the State's Edison system and is responsible for the remittance and reconciliation of deferred income plans.

The position provides information to university employees about the state benefit plans. This includes providing individual customer service to newly hired and current employees at the Knoxville, UWA, Ag, and Graduate School of Medicine campuses by means of speaking about insurance coverage at new hire orientation sessions, phone calls from employees, walk-in traffic, email communication, and written communication. This information includes insurance eligibility rules for employees and dependents, enrollment form completion, insurance coverage and cost questions, network coverage questions, Affordable Care Act questions, claims questions, and questions about the various retirement/deferred income plans offered by the university.

This position audits insurance enrollment forms to be sure the forms meet university, state, and vendor requirements. After auditing, this position enters the employee enrollments into IRIS so correct insurance premiums can be deducted and also enters employee enrollments into the State’s Edison system so that employee coverages can be send to the vendors and are documented in the insurance system of record.

The position reconciles university insurance coverage data as recorded in IRIS with the State’s insurance coverage data as recorded in Edison to insure the correct coverage for University employees. This requires extensive knowledge of both the university’s and the state’s human resources systems. This confirms that the university payroll is correct and that the state will bill the university for the correct coverage amounts.

The position prepares the remittances for the university's 403(b) vendors. This involves reconciling the payments and making adjustments for employee deductions returned by the vendor.

The position maintains permanent records of all insurance enrollments for the university of Tennessee system. Depending on the type of enrollment, this includes scanning enrollment forms into the University's SAP system and into the State's Edison system.



Vocational or technical training

5 years of insurance and benefits administration experience; 5 years of experience with the human resources module of an enterprise reporting package

Knowledge, Skills and Abilities:
General knowledge of the health insurance industry; General knowledge of the rules and regulations governing health insurance plans; Ability to communicate effectively with individual employees, groups of employees, and other insurance staff through verbal, written, and electronic methods; Knowledge of computer software packages, especially Microsoft Office products; Ability to multi-task; Good organizational and time management skills, including the ability to keep up with differing UT deadlines.

Associate's Degree or Bachelor's Degree

Public speaking experience, including speaking in front of and answering questions from a large audience; Experience in communicating insurance plans, policies, and regulations to a diverse clientele.

Knowledge, Skills and Abilities:
Specific knowledge of University and State health insurance plans and policies; Specific knowledge of Federal law governing employer provided insurance plans, including coverage rules and requirements under the Affordable Care Act; Specific knowledge of university human resources and fiscal policies; Knowledge and experience with employer human resources/payroll systems, SAP preferred

Job: Other Tech/Para-Professional
Primary Location: US-Tennessee-knoxville
Organization: Payroll
Schedule: Full-time
Job Posting: Jun 17, 2022, 2:41:24 PM


Working at The University of Tennessee, Knoxville

Founded in 1794, the University of Tennessee is one of the nation’s oldest and most storied public universities. Based in Knoxville, Tennessee’s flagship land-grant institution includes the statewide Institute of Agriculture and the Space Institute in Tullahoma. The university embodies excellence in teaching, discovery, scholarship, research, creative activity, outreach, and engagement. Known as the Volunteers, we lead with a spirit of selflessness, empathy, and courage, and strive to be champions for diversity, equity, and inclusion

UT Knoxville is a Research 1 university with 11 academic colleges and more than 900 programs of study. With an enrollment of more than 30,000 students, our academic programs are repeatedly ranked top in their class. The university co-manages Oak Ridge National Laboratory, the country’s most prominent national lab, driving innovation in advanced manufacturing and materials, national security, and more. We are closely connected with our communities through outreach and extension efforts across Tennessee and through partnerships with non-profits, corporations, and industries—regionally, nationally, and around the globe.

The city of Knoxville is nestled in the foothills of the Great Smoky Mountains. The modern, thriving community is surrounded by gorgeous lakes and hundreds of miles of walking, hiking, and biking trails. Situated along the banks of the Tennessee River, our beautiful features an eclectic music scene, internationally recognized festivals, unique restaurants, and a robust offering of diverse cultural activities. Knoxville is located within a day’s drive of Atlanta, Nashville, Asheville, Charlotte, Louisville, Cincinnati, Memphis, Chicago, and Washington D.C.

Knoxville and the surrounding counties have a population of more than 850,000 people. The region houses many leading corporations and organizations, including Oak Ridge National Laboratory, Pilot/Flying J, the Tennessee Valley Authority, and Regal Cinemas, along with HGTV, Food Network, and other networks owned by Discovery Inc.

As a member of the UT family, you will be surrounded by top-notch faculty, staff, and students from around the world. You will be part of a diverse campus community that is passionate about changing the world and cheering for the Vols on game day.

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