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Administrator, IT Applications and Systems

Employer
University of Rhode Island
Location
Kingston, RI

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Job Details

Posting Number:

SF01347

Job Title:

Administrator, IT Applications and Systems

Position Number:

107348

FTE:

1.00

FLSA:

Exempt

Position Type:

Professional Staff

Union:

PTAA - Professional/Tech/Admin Assoc

Pay Grade Level:

14

Pay Grade Range:

Salary to commensurate with education and experience.

Status :

Calendar Year, Full-time, Permanent

Department:

Info Tech Services

Contact(s):

Please note: Job applications must be submitted directly online only at: (https://jobs.uri.edu)

Campus Location:

Kingston

Grant Funded:

No

Job Description Summary:

The search will remain open until the position has been filled. First consideration will be given to applications received by July 28, 2022. Second consideration may be given to applications received by September 8, 2022. Applications received subsequent to second consideration date (September 8, 2022) may not be given full consideration.
________________________________________________________________________________________________________

BASIC FUNCTION:

Lead the administration, coordination, and planning of IT systems, including applications, software, services, and tools. Manage system configurations, user roles and related items to ensure that systems meet the needs of our user community in an effective, professional, and efficient manner. Support training and manage documentation for the application. Engage, collaborate, and coordinate both within IT and across university units on all aspects of application service delivery. Support the University in achieving its vision and mission.

Duties and Responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Perform the full range of the project management lifecycle on the implementation and maintenance of IT applications and systems.

Serve as a subject matter expert regarding scope and objectives, solution’s value, and technology. Serve as the single point of contact for facilitation and communication of IT applications and systems.

Coordinate with the necessary team members to plan and implement IT applications and systems.

Coordinate user groups to meet departmental and institutional information needs.

Prepare analyses and/or feasibility studies of new and proposed systems.

Provide authoritative assistance, leadership, direction, and training to customers.

Liaise with the appropriate IT and external staff on updates and implementations.

Provide customer and co-worker support and training for assigned tools and systems.

Conduct analysis and evaluation of customer requirements for new training on the services and tools.

Provide impact analysis and integration needs with other systems, functional workflows, and departmental tasks.

Conduct independent feasibility studies of software and hardware systems and formulate proposals to management.

Manage the integration of vendor tasks and track and review vendor deliverables.

Provide technical and analytical guidance to collaborators.

Help coordinate and support on-going services requests, tickets, and customer support as needed for implementation and maintenance of IT applications and systems.

Develop, program, maintain, and improve services that provide satisfied user experiences.

OTHER DUTIES AND RESPONSIBILITIES:

Maintain a high level of understanding of campus trends and needs.

Stay current and research emerging and innovative new education technology and make recommendations about updates, new systems, novel approaches and solutions, and innovative advancement of campus systems.

Keep abreast of current security laws and policies related to the managed IT applications and systems.

Maintain proficiency in IT skills for assigned systems, systems analysis and project control tools and techniques and industry trends and terminology used to develop and deliver systems.

Perform other duties as needed in a fast-paced environment in which technology changes rapidly.

LICENSES, TOOLS AND EQUIPMENT:

Various software and IT tools, computer workstation equipment, internet development tools, terminology, and practices.

Required Qualifications:

REQUIRED:

1. Bachelor’s degree.

2. Minimum four years of progressively responsible experience with IT system implementation projects and cross-unit collaboration.

3. Demonstrated experience understanding and overseeing a range of IT services, software/hardware, and technology.

4. Demonstrated experience in IT management processes and best practices.

5. Demonstrated experience in customer-oriented interactions and communication.

6. Demonstrated experience in complex business analysis of software and technology.

7. Demonstrated experience working with both technical and non-technical staff and stakeholders.

8. Demonstrated experience with organizational and institutional policies, plans, and standards.

9. Demonstrated analytical and problem-solving skills.

10. Demonstrated strong interpersonal and verbal communication skills.

11. Demonstrated proficiency in written communication skills.

12. Demonstrated technical communication skills.

13. Demonstrated ability to work independently and collaboratively.

14. Demonstrated ability to work with diverse groups/populations.

Preferred Qualifications:

PREFERRED:

1. Master’s degree.

2. Demonstrated experience in higher education.

3. Demonstrated experience and engagement in current IT/technological trends.

_______________________________________________________________________________

ALL REQUIREMENTS ARE SUBJECT TO POSSIBLE MODIFICATION TO REASONABLY ACCOMMODATE INDIVIDUALS WITH DISABILITIES.


Environmental Conditions:

This position is not substantially exposed to adverse environmental conditions.

Posting Date:

06/16/2022

Special Instructions to Applicants:

Please attach the following 3 (PDF) documents to your online Employment Application:

(#1) Cover letter.

(#2) Resume.

(#3) “Other Document – References” – the names and contact information of three professional references (outside of URI).

Quicklink for Posting:

https://jobs.uri.edu/postings/10050

Organization

The University of Rhode IslandURI Picture 1

Founded in 1892, this land and sea grant university is the flagship public research institution in Rhode Island, enrolling more than 14,500 undergraduate students and 2,000 graduate students.

Thinking big
URI is home to some of today’s leading innovators, discoverers, and creative problem solvers and is known regionally and worldwide for its big ideas and pioneering research in such areas as environmental studies, neuroscience, biotechnology and life sciences, engineering, marine sciences, forensic sciences, pharmaceuticals, behavioral sciences, and public health promotion. A strong core of traditional academic disciplines provides the foundation for all specialized, professional, and applied areas of study. The University receives about $60 million annually in federal funding for research across 87 undergraduate and 70 graduate degree programs.

Motivated students, engaged faculty

Nearly 23,000 students applied for fewer than 3,300 openings in the 2017 freshman class, which boasts an average grade point average of 3.54. The 17 to 1 student/faculty ratio allows for personal attention and rewarding teaching experiences. Approximately 87 percent of faculty hold terminal degrees. In 2018 URI produced two Fulbright Scholars, five Boren Scholars, a Truman Scholar, and was named a one of the country’s top Gilman scholar-producing schools. URI’s commitment to diversity is demonstrated through its student body, with 43 states and 65 nations represented and 20 percent of students identifying as persons of color, a 65 percent increase since 2008.

Four campuses, one community

URI’s main campus is located on 1,248 acres in rural Kingston, where the campus core — including a quadrangle surrounded by handsome granite buildings — is listed on the National Register of Historic Places. Six miles from Rhode Island’s beaches, this campus is conveniently situated along the Boston to New York corridor. The University’s renowned Graduate School of Oceanography is located at the 165-acre Narragansett Bay Campus. The Alan Shawn Feinstein College of Education and Professional Studies brings higher education to downtown Providence. Nearby, the 133,000-square-foot Rhode Island Nursing Education Center URI Picture 2includes unparalleled simulation labs. The W. Alton Jones Campus — 2,300 acres of forests, lakes, and farmland in West Greenwich — provides a secluded setting for academic research, environmental education, business meetings and special events.

 

Investing in the future
Since 2007, the University has invested $607 million in campus capital projects, including: a $150 million engineering complex, due to open in 2019; Brookside, another new apartment-style residence hall, 2019; a Welcome Center, 2018; the Rhode Island Nursing Education Center, 2017; Beaupre Center for Chemical and Forensic Sciences, 2016; and Avedisian Hall, home to the College of Pharmacy, 2012.

 

Expertise on demand

The University is home to several centers of expertise that tackle some of society’s most vexing challenges. The George & Anne Ryan Institute for Neuroscience brings multi-disciplinary research to bear on devastating brain diseases, such as ALS and Alzheimer’s. The Digital Forensics and Cyber Security Center supports state, national, and international public welfare through education, research, training, and service. The Business Engagement Center is the “front door” through which industry taps into research and training opportunities and assistance with intellectual property or technology issues. The R.I. Food Center brings URI’s agricultural roots to the 21st century as a resource for farmers, consumers, retailers, and others across the food industry

Company info
Telephone
401-874-1000
Location
80 Lower College Road
North Kingston
Rhode Island
02881
US

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