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Market Research Analyst - remote

Job Details

Overview

Under the direction of and reporting to the Senior Director of Sales Operations (SDSO), the Market Research and Sourcing Analyst will conduct extensive research and analysis to source new business opportunities, identify market trends based on posted procurements, and uncover patterns in internal sales operations and business development data (No/No-Go, Win/Loss, etc.) to help Commonwealth Medicine reach its short- and long-term growth goals.

 

About Commonwealth Medicine:

Commonwealth Medicine (CWM) is the consulting and operations division of the University of Massachusetts Chan Medical School (UMass Chan). We have been working with state and federal agencies and other health care organizations since 1983 to help solve health care challenges. The success of that early work led to the establishment of Commonwealth Medicine as a full health care consulting division of UMass Chan in 1999. Our services and capabilities have expanded over the years based on the needs of these clients and the ever-changing health care landscape. Today, we draw on the academic knowledge, research studies, and public health service expertise of our 1,200 CWM and 4,800 UMass Chan colleagues to provide comprehensive, innovative health care and policy solutions.

 

Our primary focus is to help both public and private health and human service agencies and organizations fulfill their mission by offering a full range of solutions to address strategic, organizational, clinical, financial, operational, and policy challenges. Our team of experts includes clinicians, pharmacists, policy, research, and technology professionals. With our help, and supported by a world-class public medical school, government agencies, nonprofits, and managed care organizations across the country are able to meet today’s health care challenges — and are prepared for what’s to come.

 

This is a remote position, with ability to participate in on site team meetings as needed.

Responsibilities

Develop a deep knowledge of the current market position and strategic growth plan of CWM overall and each service line and business unit (BU) specifically, understanding not only the work they currently do, but also the work they are capable of doing and want to grow into in the future.Source new opportunities, utilizing tools such as GovWin, COMMBUYS, and other procurement websites. Specifically, be a GovWin expert, leveraging and optimizing all features, including searching and forecasting functions.Provide brief, accurate, clear summaries of keys points of RFxs.Understand the current and future intended markets of each BU and be able to identify and connect any/all opportunities in any given RFx to the appropriate BU, whether it be to lead the work or provide cross-BU collaboration support.Perform and analyze market research to understand the competitive environment for specific opportunities, including identifying and researching incumbents, potential budgets, political landscape, etc.Participate in storyboard sessions to help develop winning strategies and solutioning, including the identification and articulation of win themes, ghost themes, value discriminators, and perceived weakness defenses.Monitor and analyze industry news and developments, including the CWM media roundup and other relevant research that may influence both opportunities overall and/or specific proposals, and provide succinct briefings that capture the observations, opportunities, risks/recommendations, etc.Actively participate in the Strategic Review and Status meeting/process.Conduct Go/No Go analyses on opportunities, particularly identifying patterns in No Go reasons and proposing methods for lowering that percentage. Conduct Win/Loss analyses on proposals (e.g., identify patterns in losses). Understand feedback and data related to submitted proposals and, specifically, capture and leverage that information in usable, actionable ways to improve future proposals.Identify patterns and propose strategies by systematically synthesizing internal and external sources of information such as Salesforce data, RFx debriefings, Customer Satisfaction Survey, competitor communication, and market research, and develop recommendations and actionable insights from these findings.Leverage Salesforce to create and run monthly reports that summarize key findings related to new business opportunities.Support individual BUs and contribute to the overall department activities.Have responsibility across multiple, concurrent projects.Perform other duties as required.

Qualifications

REQUIRED EDUCATIONBachelor’s degree REQUIRED WORK EXPERIENCE5-7 years experience as a market research analyst, preferably in health care consulting, professional services, or a related industry.Demonstrated success in identifying new business opportunities for large organizations.Proven ability to bring creativity and innovation to the framing and structuring of research efforts.Analytical skills to understand significant amounts of information and data. Communication skills for gathering and interpreting data and presenting the results to senior leadership. Detail-oriented in order to complete precise data analysis. Ability to work on multiple projects for multiple teams simultaneously.Strong interpersonal skills and ability to communicate with individuals at multiple level, from peers to executive leadership.Ability to work independently as well as in a team environment.High level of self-motivation and accountability.Ability to thrive in a fast-paced, remote environment.Familiarity with GovWin/Deltek.Experience in reading and parsing RFxs.Proficient in integrated business management and CRM software, including SalesForce.Proficient in Microsoft Office products (Word, Excel, PowerPoint).PREFERRED WORK EXPERIENCEExperience in health care and/or human services consultingA sample of market research and analysis briefings, presentations, etc.

Additional Information

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Organization

Realize Your Opportunities – A Career at UMASS Medical School

Inside Workings at UMASS Medical School

The University of Massachusetts Medical School (UMMS), the Commonwealth's only public medical school, is proud of our role in serving the people of Massachusetts. Although, its the inside workings of UMMS that makes the difference.

Mission and Culture

  • We’re serious about our mission and about our people. 
  • Real World Impact - Our people get excited about our mission of real-world impact in health sciences education, research and public service.
  • International Prominence and New Opportunities - As this institution has grown to national – and international – prominence, we’ve found new opportunities to train tomorrow’s physicians, nurses and scientists,  discover causes of and cures for disease and help improve the quality of health care.
  • Deep Commitment - With our clinical partner, UMass Memorial Health Care, and our other teaching affiliates, we share a deep commitment to national distinction in patient care.
  • Valued Partnerships – UMMS partners with Commonwealth Medicine, the health care consulting arm of UMMS. Also, UMMS partners with MassBiologics in scientific collaborations, technology management and creating partnerships for the development of products for the benefit of patients.  These valued partnerships help us to provide services and programs to help meet our needs at UMMS and the public.
  • Proud Contributors - People at UMMS enjoy the feeling of going to work every day knowing what they do is truly important and worthwhile.
  • Complementary and Inseparable - These varied parts of our mission and culture are complementary and inseparable.                 

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UMMS, the state’s first and only public academic health sciences center, educates physicians, scientists and advanced practice nurses to heal, discover, teach and care, with compassion.  UMMS is a world-class institution with opportunities to match. 

Competitive Compensation – UMMS offers salaries that are competitive with Worcester-area employers. When combined with our generous benefits, perks, and paid time off, many job seekers are surprised to find a total rewards package that matches or exceeds their current situation.

Targeted Hiring Process – At UMMS, there are actually multiple hiring processes for different segments of our workforce.  In nearly all cases, UMMS hiring process is decentralized, with qualified candidates screened and referred to an academic officer or manager with hiring authority.

24/7 Access to Employment Opportunities – iCIMS is our online job search and application system.  iCIMS is available 24/7 to provide you with a convenient and up-to-date view of the available employment opportunities across our campuses. Updates are made daily and include all faculty and non-faculty position listings from every school and department within the UMMS. When you identify a position you are interested in and qualified for, apply online. New opportunities become available frequently so it pays to check back often!

Benefits

With outstanding benefits, competitive pay, extensive learning opportunities, and a stimulating and attractive work environment, UMMS may be exactly the employer you’ve been looking for.

• Superior Benefits - UMMS offers a wide range of benefits and perks that invite comparison with the best employers in the Worcester area – and with academic institutions anywhere. UMMS provides superior medical and dental coverage for you and your family, fully funded retirement plans, generous time off, a Tuition Assistance Plan – and much more.

• People Centered - UMMS is an employer, but it is also a community. Its comprehensive medical and dental benefits, retirement plans, and even paid holidays reflect an institution built around people, with a deep respect for their differences and needs.

• Commitment to Healthy Living - UMMS provides resources to help you balance work and life and encourages healthy living through great programs and discounts for fitness, physical activity, weight management, nutritional counseling and general wellness available through our health insurance plans.

• Breadth of Offerings - Above all, the breadth of UMMS offerings set the School apart and makes it an environment favored by all sorts of smart, career-savvy people.

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A History of Making Vital Improvements - UMASS Medical School Milestones

1962: Legislation establishes University of Massachusetts Medical School
1970: First medical students begin classes in Shaw Building
1974: First class graduates 16 MDs
1979: PhD program begins
1986: Graduate School of Nursing opens
1986: PhD program becomes Graduate School of Biomedical Sciences
1994: Graduate School of Nursing initiates PhD program
1998: UMass Clinical System and Memorial Health Care merge to form UMass Memorial Health Care
2001: Lazare Research Building opens
2002: Campus Modernization begins on the University Campus
2004: Graduate Entry Pathway Program established at the Graduate School of Nursing
2005: PhD Program in Clinical & Population Health Research established at the Graduate School of Biomedical Sciences
2005: Massachusetts Biologic Laboratories opens new manufacturing and filling facility in Mattapan
2006: Craig Mello, PhD, Blais University Chair in Molecular Medicine and Howard Hughes Medical Institute Investigator, is awarded the Medical School's first Nobel Prize. Dr. Mello shared the 2006 Nobel Prize in Physiology or Medicine with Andrew Fire, PhD, of Stanford University, for their discoveries related to RNA interference.
2007: Michael F. Collins, MD, is named chancellor and Terence R. Flotte, MD, is named dean of the School of Medicine.  
2009: Groundbreaking for the Albert Sherman Center, a 500,000-square-foot research and education facility slated for completion in 2012.
2010: Ambulatory Care Center opens
2012: The Albert Sherman Center, a 500,000-square-foot research and education facility, completed and opens

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