Analyst & Program Coordinator, Annual Giving Team - Office of Advancement Georgetown University

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

Analyst & Program Coordinator, Annual Giving Team - Office of Advancement - Georgetown University

The Analyst & Program Coordinator works on projects utilizing data to aid strategic and tactical decisions for all of Georgetown University's Annual Giving programs. This person provides accurate, timely and comprehensive analysis and information, demonstrating comprehensive knowledge of fundraising fundamentals, strategies, and trends in philanthropy and data analysis. In close coordination with the Director of Data Analytics & Strategy, the Analyst & Program Coordinator will provide high-level support and analysis for the Annual Giving team, including the Marketing Operations and Unit Strategies verticals.

Primary Responsibilities include:

Data Analysis

• Develops and helps develop dashboards used to assess unit and university-wide Annual Giving programs and initiatives.
• Assists in the management and completion of large complex data and analysis projects, including outcomes analysis, prioritization projects, and data mining.
• Gathers, filters, and segments large data sets, and assists in creating analyses to support various aspects of annual fundraising projects.
• Leverages various software tools (Excel, Tableau, R, SQL, Python, etc.) to analyze and present data analysis.
• Synthesizes information and disseminates results through written reports, maps, charts, graphs, presentations and other media for varied audiences.
• Prepares and delivers presentations to clients and partners as part of regular product delivery.
• Responds to urgent or time sensitive management requests with high quality analyses.
• Stays abreast of current and emerging trends in philanthropy, fundraising, higher education and business intelligence.

Data Quality

• Assists in developing and implementing methods of measuring unit performance; review baselines for annual giving units; and develops analysis to measure the impact of metrics over time.
• Assesses the accuracy of key data dimensions including demographical, giving, and engagement so that data integrity and quality control for these measures are consistent and relevant across Advancement.
• Utilizes analysis findings to develop strategy recommendations, with the goal of optimizing the size and distribution of target markets to maximize gift yield.

Team Support and Project Management

• Serves as a project or team lead on projects as assigned by the Director and Assistant Vice President.
• Liaises with internal partners to intake, plan, and deliver projects, and ensure that projects meet partner needs and feedback is gathered and evaluated on an ongoing basis.

The Team

The Annual Giving team, within the Office of Advancement, drives donor acquisition and retention for Georgetown University through traditional and innovative annual giving strategies, in-depth analysis, and strong internal partnerships. The team is comprised of three functional areas: data and analytics, marketing operations, and school and unit partnerships. The data and analytics team provides regular reporting and program assessment and conducts in-depth analysis that drives business decisions. The marketing operations team is comprised of functional experts who develop strategies for and implement marketing across print, digital, social, and phone mediums. The school and unit teams work with academic and development colleagues to develop annual giving marketing strategies for their respective school(s) and/or unit(s).

Qualifications

• Bachelor's degree
• At least 1 to 2 years of experience analyzing data, preferably in the setting of complex fundraising and/or sales organizations

Desired Skills and Attributes

• Desire to contribute to and participate in the mission of Georgetown University
• Proficiency working with complex metrics and analysis
• Highly organized, able to work independently, and able to work under pressure to coordinate multiple requests and competing deadlines
• Excellent writing and editing skills; excellent verbal communication skills; and ability to adapt and present information in a variety of formats
• Strong computer skills, including Microsoft applications (particularly Excel, Word, PowerPoint, and Access)
• Experience using at least one statistical software package, such as Stata, SPSS, Minitab, SAS/JMP, R. Preferably experience with forecasting and modeling
• Completion of advanced-level coursework in mathematics, statistics, data science or operations
• Understanding of the donor development lifecycle
• Desire to continually evolve knowledge and skills along with rapidly advancing trends in the field of data science
• Familiarity of traditional research techniques, including traditional text and periodical based research, utilizing databases, and the use of other industry resources
• Strong project management skills, including the ability to manage multiple projects and priorities
• Proven analytical skills emphasizing the ability to gather, clean, evaluate and synthesize data
• Sensitive, personable and experienced in customer relations skills
• Experience working with annual giving or development

Work Mode: Hybrid (2 days on campus, 3 days telework). Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff and AAP positions can be found on the Department of Human Resources Mode of Work Designation.

Georgetown University's Office of Advancement is committed to a safe, equitable, diverse, and inclusive work environment that honors the diverse backgrounds, experiences, and perspectives of our colleagues and the Georgetown community. Consistent with our Jesuit values, we aim to foster a culture that accepts and cares for each individual, and we believe this is central to achieving our goals in support of Georgetown's mission. We invite you to learn more about the Office of Advancement, our Jesuit values, and our commitment to diversity, equity, and inclusion here.

Current Georgetown Employees:

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.

COVID-19 Vaccination Requirements:

The Georgetown University community is committed to our public health approach and the important role that vaccines play in contributing to the safety of our University and our broader communities. Georgetown University requires students, faculty, staff and visitors to be fully vaccinated against COVID-19 and to have received a COVID-19 vaccine booster shot when eligible, or to have an approved medical or religious exemption. This requirement applies to all faculty and staff, including teleworking employees. Complete details and updates can be found in the Coronavirus (COVID-19) Resource Center.


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