Description
University of Colorado | CU Anschutz Medical Campus

School of Medicine - Dean’s Office, Community Practice Division

Official Title: Health Care Principal Professional

Working Title: Nurse Navigator - Oncology, Highlands Ranch

Position #00798168 – Requisition #26392

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

The University of Colorado has a requirement for COVID-19 vaccinations and full completion thereof by 9/1/21 or upon start date.  Information regarding this requirement, and exemptions can be found at:

Anschutz: https://www.ucdenver.edu/docs/librariesprovider284/default-document-library/3000-general-admission/3012---covid-19-vaccination-requirement-and-compliance.pdf?sfvrsn=4e9df3ba_2

Denver: https://www.ucdenver.edu/coronavirus

Exemptions vary by campus location/department.

Campus/Unit-Specific Exemptions:

Anschutz Campus – Accommodations may be granted for medical or religious reasons.Denver Campus - Exemptions are allowed for medical, religious, or personal reasons.Consolidated/Central Services Administration – Accommodations may be granted for medical or religious reasons.

The University of Colorado Denver seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.

The School of Medicine - Dean’s Office, Community Practice Division has an opening for a full-time University Staff (unclassified) Nurse Navigator position.

The University of Colorado Anschutz Medical Campus is a world-class medical destination at the forefront of transformative science, medicine, education and patient care. The campus encompasses the University of Colorado health professional schools, more than 60 centers and institutes, and two nationally ranked independent hospitals - UCHealth University of Colorado Hospital and Children's Hospital Colorado - that treat more than two million adult and pediatric patients each year. Innovative, interconnected and highly collaborative, the University of Colorado Anschutz Medical Campus delivers life-changing treatments, patient care and professional training and conducts world-renowned research fueled by over $650 million in research grants. For more information, visit www.cuanschutz.edu.

Nature of Work:

The Nurse Navigator (NN) will be a member of the care team that will be focused on providing personalized one-on-one patient care.  The NN assesses and evaluates patient conditions, and then plans, implements, provides, and documents patient care in a manner that follows professional nursing standards and outlined practices.  The NN will assist in expediting the process for evaluation of clinic patients through a multidisciplinary team approach, coordination of services and scheduling exams, optimizing patient care outcomes. The NN will help the patient navigate clinic visits, follow-up testing, diagnostics, labs and other services, coordinates care to reduce gaps in understanding, counsels and educations patients and families, and ensures high quality patient outcomes.

Essential Duties: 

• Facilitates patient intake by phone, email, or online through Epic MHC.
• Provides high-touch and high-quality personalized patient navigation.
• Works closely with patients and families throughout the full continuum of care.
• Triages, coordinates care, and orders appropriate patient testing under University of Colorado School of Medicine protocols and guidance with heavy focus on managing needs within and outside of the organization so to prevent unnecessary ER visits, hospital admissions and/or readmissions.
• Acts as Liaison between patient and clinical staff, administration, physicians, managed care companies, community/external resources to address the health needs of patients by assessing for clinical, emotional, spiritual, psychosocial, and financial barriers to care. Once identified, works with care team to find and/or create a plan to overcome barriers for successful health outcomes.
• Demonstrates effective communication with patients, families, peers, members of the multidisciplinary healthcare team, and community organizations and resources.
• Collaborates directly with primary physician and care team to help educate/reinforce specific disease processes, treatments, and recommendations to properly diagnose, treat, and mitigate problems based on multidisciplinary care plan.
• Facilitates resolution to patient care gaps and follows up by both proactively reaching out to patients/families, and continuously addressing direct phone calls and messages from patients.
• Questions and prevents duplicative, fragmented, or use of unnecessary resources/services.  Questions tests/procedures for which the purpose is unclear.
• Tracks and collects data on patients including demographics, length of stay, and reason for extended stays.  Participates in readmission analysis on assigned patients with sending hospital and inclusive of post-acute providers. Provide reports as needed.
• Participates in relevant quality workgroups to assist in the development of patient education materials, clinical pathways, and workflows to improve patient and provider compliance with meeting health measures and meeting the needs of the patients/families.
• Demonstrates knowledge, skill, and coordination to provide nursing care and guidance to patients from screening to survivorship.
• Responsible for managing routine correspondence and medical records to referring agencies and providers in accordance with policy.  Works creatively to facilitate prompt service in order to accommodate referring agencies/providers to meet their referral needs.
• Follows up on patient progress relative to subsequent testing, ED visits, hospitalizations and ensures post-acute plan when needed.  Monitors and reports on outcome measures.
• Participates in clinical operations with patients, rooming patients, taking vitals, supporting patient needs as assigned.
• Assists physician and other providers with procedures as necessary.
• Cleans and stocks all patient examination rooms; cleans and prepares instruments for procedures; keeps list of needed medical supplies.
• Cleans and sterilizes equipment; checks and restocks medication cabinets as necessary.
• Reports all test results to the patient as directed by the physician.
• Must be able to get along with others, to be a team player, to accept constructive criticism from supervisors and be able to follow work rules.
• Utilizes current nursing practices to provide patient care while focusing on the needs of the patient and exemplifying service excellence, care, concern, respect and cooperation. As a member of a health care team, functions in the role of patient advocate by being in the position of initial contact for patient-related issues.
• Demonstrates responsibility and accountability for professional practice and for continued education, professional growth, and self-evaluation.
• Performs appropriate basic and/or routine regular delegated medical functions as directed and within appropriate scope of practice as inferred by knowledge, skill level, and CU clinic guidelines.
• Serves as a champion for patient safety.
• Ensures compliance with all regulatory agencies (CDPHE, CMS, OSHA, etc.).
• Ensures compliance with all infection control standards.
• Participates in CU Quality Improvement (QI) initiatives and metrics.
• Participates in practice’s process and performance improvement activities and initiatives.
• Ensures that the service expectations of both internal and external customers are met and/or exceeded.
• Must be able to work in-person.
• Must be able to travel to alternate locations as assigned.

Physical Requirements & Working Conditions: The physical demands, work environment factors and mental functions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequency:

• N= Not at all
• R= Rarely:  Less than once an hour
• O= Occasional:  1-4 times/hour or up to 1/3 of the shift
• F= Frequent:  5-12 times/hour or up to 2/3 of the shift
• C= Constant:  More than 2/3 of the shift

Activity

Frequency

Activity

Frequency

Stand

F

Push or pull with hands/arms

R

Walk

F

Lift hands above head

R

Walk on uneven &/or slippery surfaces

N

Climb or balance

R

Sit

C

Stoop, kneel, crouch, crawl, bend

R

Use of hands

C

Climb stairs

R

Forceful grip w/ hands

N

Talk

C

Reach w/ arms

R

Hear

C

Lifting up to 10 lbs

R

Work in outdoor weather conditions

R

Lifting up to 25 lbs

R

Awkward postures

R

Lifting up to 50 lbs

N

Close vision (20” or less)

C

Communicate

C

Distance vision (20’+)

R

Interpersonal skills

C

Peripheral vision

N

Ability to adjust focus

C

Depth perception

N

Work in a loud environment

R

 

 

• Position requires the ability to work in multiples spaces (on and off site)

Note:  This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Minimum Qualifications:

Graduate of an accredited Nursing program through Accreditation Commission for Education in Nursing (ACEN) or American Nursing Credentialing Center (ANCC).2-3 years of nursing experience.Registered Nurse (RN), State of Colorado.Current Basic Life Support (BLS) for Healthcare Providers issued by American Heart Association or American Red Cross healthcare provider level CPR certification.

Substitution: A combination of related education and experience may be considered.

Applicants must meet minimum qualifications at the time of hire.

PLEASE NOTE: Candidates will be responsible for travel expenses related to the interview process and any relocation expenses, if applicable.

Preferred Qualifications:

Bachelor of Science in Nursing (BSN).Strong organizational and communication skills.2+ years job-related/clinic experience.RN experience in Specialty Area.Bilingual, Spanish-speaking.Nursing certification (ANCC) in specialty area.Basic keyboarding skills.MS Office.EPIC.Kronos.

Knowledge, Skills, & Abilities:

• Ability to effectively communicate at all levels, to include physicians, leadership, and staff within the various affiliate organizations (UCH, Children’s Colorado, CU Medicine, CU SOM).
• Ability to collaborate with multidisciplinary teams and respond to time-sensitive situations.
• Ability to work within large, complex healthcare systems.
• Ability to analyze and interpret data.
• Ability to compose letters and memorandums.
• Ability to deal calmly and courteously with people.
• Ability to deal with stressful situations.
• Ability to finish tasks in a timely manner.
• Ability to follow oral and written instructions and established procedures.
• Ability to function independently and manage own time and work tasks.
• Ability to lead work teams.
• Ability to maintain accuracy and consistency.
• Ability to maintain confidentiality.
• Ability to negotiate, persuade and establish direction.
• Ability to organize workflow.
• Ability to perform basic filing, office procedures and word processing.
• Ability to plan, coordinate and develop multiple projects.
• Ability to work as an effective team member.

Salary and Benefits:

The starting hiring rate (or budgeted rate) for this position begins at $70,023 per year.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary rate represents the University’s good faith and reasonable estimate of the rate at the time of posting.

This position is not eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Benefits: https://www.cu.edu/employee-services/benefits

Total Compensation Calculator: http://www.cu.edu/node/153125

Diversity and Equity:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@ucdenver.edu.

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Job Category: Health Care
Primary Location: Aurora
Schedule: Full-time
Posting Date: Jun 14, 2022
Unposting Date: Ongoing