Program Manager, Faculty Advising

Job Details

General Summary

This posting will remain open until the position is filled. Priority screening for applications received by June 20, 2022.

Highline College is committed to using the Guided Pathways approach to reduce equity gaps and improve student success. Faculty advising plays a critical role in that process. This position will support Academic Affairs' efforts to develop and implement strategies and practices that
strengthen faculty advising within the context of implementing guided pathways, including helping students complete professional/technical degrees and certificates or transfer into baccalaureate programs ready to enter specific majors.

Reporting to the Dean of Academic Programs & Partnerships, the program manager for faculty advising collaborates with faculty, administrators, and student services professionals to coordinate the delivery of student-centered academic advising. The Program Manager for Faculty Advising will manage the process of assigning eligible students to faculty advisors.

This position is an exempt, at-will, full-time position. This position may require you to work some evenings and weekends.

Please be advised beginning October 18, 2021 of the Washington State employees requirement to be fully vaccinated from COVID-19 as a condition of employment. Additional details located in the Supplemental Information section.

Essential Tasks

Reporting directly to the Dean of Academic Programs & Partnerships, this position will:

  • Assign all eligible students to faculty advising in a timely manner with the help as needed of other staff;
  • Train and oversee other staff on how to assign students to faculty advisors;
  • Maintain and update guidelines, procedures and correspondence templates for assigning students to faculty advisors based on students' academic interests and on faculty disciplines, interests, and advising loads in accordance with the Highline College Education Association (HCEA) contract, and in close collaboration with division chairs, department coordinators, faculty pathway leads, faculty, and program managers;
  • Maintain and update guidelines and procedures for assigning students to faculty advisors in the student management system;
  • Support updating academic plans and mapping in the student success software to align with ctcLink, AAR and college catalog;
  • Serve as a back-up responder to automated and faculty/staff submitted early alerts in order to support students in establishing goals to promote success;
  • Assist faculty and staff in identifying trends and researching best practices for student persistence and completion related to advising through the student success software;
  • Remove inactive students from faculty caseloads, per relevant policies;
  • Maintain a list of available faculty advisors with contact information, advising specialty, updated advising load, and overload permissions per HCEA contract;
    Maintain a system to ensure students are transferred to a new adviser in the event that a faculty member is no longer available to advise or if the student changes their program of study;
  • Manage the resource email, [email protected], responding to faculty, staff, and student emails about faculty advising and be the point person for questions about faculty advisor assignments on campus;
  • Educate and inform students about faculty advising, how to find their advisor information in the student management software, and who to contact if their advisor is not available;
  • Promote the shared responsibility for academic advising between the student and the advisor and work collaboratively with student services to increase awareness among students and faculty of key factors to ensure a successful advising relationship, including effective communication strategies;
  • Provide data to campus partners around faculty advising in collaboration with Institutional Research; ensure assessment and data collection are conducted in a transparent and ethical manner;
  • Participate in department and division meetings within Academic Affairs to provide timely updates about the faculty advisor assignment process and stay abreast of faculty and staff advisor assignment needs across campus;
  • Participate in the campus-wide Advising Council and collaborate to implement recommendations related to faculty advising assignments;
    Collaborate to coordinate quarterly pathways advising days in collaboration with Director of Advising, Associate, Director of Advising and Transfer Planning, Faculty pathway leads and Career Services; schedule quarterly pathway advising meetings for faculty advisors and Student Services advisor liaisons;
  • Collaborate with key stakeholders to develop solutions to emerging faculty advising challenges
  • Other possible projects:
      Work with the Director of First Year Success, the Director of Advising, and the Dean of Academic Programs & Partnerships to develop a process so that students who are eligible for faculty advising are proactively assigned to a faculty advisor or are connected with an alternative faculty advising opportunity;Oversee and troubleshoot the transition of faculty advisor assignments into student success software, Aviso;Assist the Faculty in Residence for Faculty Advising at the Learning and Teaching Center to provide training to faculty around advising and using the student management software.
COMPETENCIES:
  • Clearly and effectively communicate verbally and in writing;
  • Work effectively with people of various ethnic, cultural, educational, and socioeconomic backgrounds;
  • Demonstrate an understanding of the needs and complexities of different programs and degrees;
  • Demonstrate an awareness of equity and access issues that impact student attainment and support student completion, including cultivating a sense of belonging, increasing social connectedness, supporting academic engagement, and explicitly fostering metacognitive skills and habits of mind;
  • Demonstrate excellent written, oral, and cross-cultural communication skills; demonstrate effective public speaking skills;
  • Strong organization skills and the ability to prioritize competing tasks;
  • Demonstrate medium to advanced Microsoft excel and data management skills; ability to manage, update and clean spreadsheets, using excel formulas, pivot tables and deduplicate functions;
  • Commitment to social justice and equity;
  • Experience working in a community college or a strong understanding of the community college system;
  • Excellent attention to detail;
  • Be a self-starter with an ability to take a big picture view of faculty advising and requiring minimal supervision;
  • Understanding of theoretical models of advising and familiarity with salient research in the scholarship of teaching and learning (SOTL);
  • Familiarity with a student management system such as ctcLink;
  • Experience with and ability to develop and implement assessment plans;
  • Skill and demonstrated experience in data analysis and interpretation;
  • Ability to work with confidential and sensitive information and records;
  • Ability to commit to the highest ethical standards;
  • Ability to provide immediate, clear, and direct performance feed back to employees.

Qualifications

REQUIRED QUALIFICATIONS:

  • Bachelor's Degree; AND
  • Experience in classroom teaching AND/OR advising/mentoring students; AND
  • Experience creating educational opportunities that foster success among diverse student populations.

DESIRED QUALIFICATIONS:
  • Significant multicultural experiences and/or competence in a language in addition to English;
  • Experience facilitating faculty professional development;
  • Experience or academic specialization in data collection and analysis, and/or program
  • assessment;
  • Master’s Degree.
Supplemental Information

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.Conditions of Employment
Highline College does require COVID-19 vaccinations for all students, staff and faculty –– with waivers for specific exemptions –– for those who physically attend courses, operations, or other in-person activities. This decision was made in accordance with higher education proclamation 20-12.4. A candidate will not be asked to report their vaccination status unless they are hired by the college. If a candidate chosen for hiring is not fully vaccinated from COVID-19 and plans to submit a medical or religious exemption to this employment condition, the hiring process will be suspended until a decision has been made regarding any exemption application which is submitted. A candidate will not be allowed to do any work for Highline College or be onboarded as a new employee during the time period when the exemption is being considered. The request for an exemption does not guarantee approval.
THE COLLEGE
Highline College prides itself on its commitment to diversity and equity, its institutional culture of collegiality and innovation, its globalization of curricula and its inclusion of the community in its programming. Founded in 1961, Highline College is situated in a diverse community just 15minutes south of Seattle. The college annually serves more than 16,500 students –– a student population of over 70% students of color, representing 35 nations and more than 100 languages. The college embraces equity, inclusion and social justice, with core goals of student attainment, diversity, community Engagement and sustainability. The student body at Highline College is made up of Transfer students, Running Start students, Professional- Technical students, International students, Comprehensive Transition Program for students with intellectual disabilities, Adult Basic Education and English Language Learners. In addition, we offer six bachelor of applied science, four-year degrees.MISSION AND VISIONAs an essential part of our mission and vision, diversity, equity and inclusion are promoted and fostered in all aspects of college life.APPLICATION PROCEDUREYour online application must include the following to be considered complete:1. A detailed resume that addresses the MINIMUM QUALIFICATIONS of the position;2. A letter of application/cover letter (two-page maximum, recommended) that addresses your ability to meet the QUALIFICATIONS, and KNOWLEDGE, SKILLS AND ABILITIES for theposition;3. A one-page response to the Supplemental Question.CONDITIONS OF EMPLOYMENT:

National Criminal Background Check may be required.APPLICATIONS MUST BE FILED ONLINE AT:https://www.governmentjobs.com/careers/highlineNEED APPLICATION HELP?Should you have any difficulties uploading your documents or navigating the application process, please contact NEOGOV Technical Support at 1-855-524- 5627, Monday - Friday 6:00 AM to 6:00PM Pacific Time.HIGHLINE COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYERHighline College is an equal opportunity employer. The College is committed to enhancing the diversity of our faculty and staff, as well as our student population. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientations, and gender identity diversity. We strongly encourage applicants to apply without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, disability, or any other legal protected status.REASONABLE ACCOMMODATIONSThe College complies with the Americans with Disabilities Act. Applicants needing accommodations in the application process in an alternative format may contact the Human Resources office at (206) 592-3812. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.TITLE IX POLICYHighline College complies with Title IX regulations. For details on our policies, see our website https://humanresources.highline.edu/faculty-and-staff/policies/title-ix/The College appointing authorities reserve the right and may exercise the option to make an employment decision prior to the conclusion of the recruitment process.

Organization

Highline College prides itself on its commitment to diversity and equity, its institutional culture of collegiality and innovation, its globalization of curricula and its inclusion of the community in its programming. Founded in 1961, Highline College is situated in a diverse community just 15minutes south of Seattle. The college annually serves more than 16,500 students –– a student population of over 70% students of color, representing 35 nations and more than 100 languages. The college embraces equity, inclusion and social justice, with core goals of student attainment, diversity, community Engagement and sustainability. The student body at Highline College is made up of Transfer students, Running Start students, Professional- Technical students, International students, Comprehensive Transition Program for students with intellectual disabilities, Adult Basic Education and English Language Learners. In addition, we offer six bachelor of applied science, four-year degrees.

MISSION AND VISION
As an essential part of our mission and vision, diversity, equity and inclusion are promoted and fostered in all aspects of college life.

Find Us
Website
Telephone
2065923270
Location
2400 S. 240th St.
Des Moines
Washington
98198
United States

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