Job Title: Senior Program Manager Student Support Services - SOM - 71516
Location: UMKC Hospt Hill Campus
Full/Part Time: Full-Time
Job ID: 42234
Hiring Department

School of Medicine - Council on Selection

Job Description BASIC FUNCTION AND RESPONSIBILITY

• To manage the admission and recruitment functions for the School of Medicine, including oversight for all School of Medicine academic programs, both professional and graduate.

CHARACTERISTIC DUTIES

• Perform a variety of assignments that impact the School of Medicine Office of Admissions, such as manage the day-to-day operations of the School of Medicine holistic admissions processes and recruitment initiatives. Must understand how decisions made impact other departments within the School of Medicine and the university.
• Research national admissions trends, with regards to undergraduate, graduate and professional school admissions processes.
• Research national and specialized recruitment trends, and oversees the implementation and evaluation of recruitment initiatives for both professional and graduate programs in the School of Medicine.
• Oversee customer service practices in the Office of Admissions and provides appropriate training to admissions staff.
• Supervise two full time direct reports (Student Recruitment Specialists Senior), temporary staff, consultants, and student employees as necessary.
• Coordinate operations of application portals (AMP, WebAdmit, Slate) and oversees annual renewal process for portal configuration
• Responsible for evaluating problems and developing solutions for issues that arise in the day-to-day operation of an admissions office. Review current processes and procedures and evaluates multiple sources of information, including current trends and research as well as local data, when making decisions.
• Assist in developing and implementing admissions policies in accordance with appropriate governing organizations, such as the Association of American Medical Colleges, the Liaison Committee for Medical Education, the Physician Assistant Education Association, and the National Association of College Admissions Counseling. Should also be knowledgeable in federal laws pertaining to admissions and holistic admissions processes.
• Share responsibility for all admissions and recruitment initiatives (including interview days), while leading a team within the School of Medicine Office of Admissions.
• Communicate difficult information with students who have been denied admission to a School of Medicine program, including providing feedback and counseling to applicants regarding the admission decision.
• Develop and provide regular reporting of application and admissions statistics to School of Medicine administration and other relevant stakeholders.
• Represent the School of Medicine Office of Admissions, both internally and externally, when the Assistant Dean of Admissions and Recruitment is unable to do so. Reports directly to the Assistant Dean of Admissions and Recruitment.
• Provide budget input and assistance with the purchasing process for the School of Medicine Office of Admissions.

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and at least 4 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

Master’s Degree and Experience processing information on applications portals, such as Slate, AMP, or WebAdmit” preferred.

Full Time/Part Time

Full-Time, Benefit Elgible

Salary

$53,600 - $59,000 annually commiserate with education, experience and equity.

Application Deadline

Open until filled, apprlication review will begin on June 27.

Application Instructions

Applicants must combine all application materials (cover letter, resume, and list of five references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.

Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).

If you are experiencing technical problems, please call (800) 488-5288.

Note, you must provide a description of job duties for each Work Experience entry on your application. Please carefully review the application instructions section of our Careers page prior to submitting your materials.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.

Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and functions of this job. If you believe you may have difficulty performing any of the duties or functions of this job, please contact the Office of Affirmative Action at (816) 235-1323.

EEO IS THE LAW

To read more about Equal Employment Opportunity (EEO) please use the following links:

• EEO is the Law English Version
• EEO is the Law Spanish Version
• EEO is the Law Chinese Version

UMKC Statement on Diversity Diversity, equity and inclusion are central to the UMKC mission as an urban-serving institution. Kansas City is a particularly diverse city, including African, African American, Asian, German, Irish, Italian, Latino, Mediterranean, Middle Eastern, Native American and Slavic communities. Such ethnic diversity, in addition to our thriving neighborhoods of the Westside, Northeast Kansas City and the Eastside, fosters creativity, connection and innovation, which is showcased across the region. Major attractions such as the Annual Ethnic Enrichment Festival, the Negro Leagues Baseball Museum, the Filipino Cultural Center, the American Jazz Museum, Guadalupe Centers and Mattie Rhodes and Kansas City Irish Fest are a small sample of the many ways our diverse city enriches us.

For the reasons enumerated above, UMKC’s strategic plan prioritizes our commitment to multiculturalism, globalism, diversity and inclusion. The university’s values call upon its faculty, staff, students and community to position themselves as global citizens who seek out, embrace and celebrate the many benefits of diversity. UMKC received the Higher Education Excellence in Diversity (HEED) Award in 2019 in recognition of our continued commitment to equity and inclusion. Such commitment is demonstrated across teaching, service and research. We welcome applicants to share in our commitment to these core values and know that you will quickly understand the beauty of calling Kansas City your home.

Please visit these pages to learn more about UMKC’s engagement in diversity, equity and inclusion.

Roos Advocate for Community Change

The Division of Diversity and Inclusion

Annual Report

Multicultural Student Affairs

Benefit Eligibility Why UMKC?

We offer full benefits that start day one, generous paid time off, paid winter break, and continuing education benefits. Visit our Total Rewards page to learn more.

Also, explore the Total Rewards website to learn more about the rewards package we offer to acknowledge our employees as the university's most important resource.