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Digital Content Coordinator

NC State University
Raleigh, NC

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Administrative Jobs
Technology, Multimedia & Audiovisual
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Posting Number:


Internal Recruitment :


Working Title:

Digital Content Coordinator

Anticipated Hiring Range:

$50,000 - $65,000

Work Schedule:

Monday-Friday, 8:00am - 5:00pm; additional hours as necessary to meet all obligatory deadlines

Job Location:

Raleigh, NC

Department :

Research Operations and Communications

About the Department:

The Office of Research Operations and Communications provides strategic leadership and support to the Office of Research and Innovation at NC State University. The office consists of four units: Strategic Initiatives, Interdisciplinary Research Support, Education and Training, and Marketing and Outreach. The Marketing and Communications Unit works to increase the visibility of the research brand of NC State University by highlighting research successes and initiatives through marketing and outreach. They also provide top-level communications support to ORI’s reporting units.

Essential Job Duties:

  • The Digital content coordinator works with stakeholders to create or improve existing digital assets like websites, emails and intranet sites. Their scope of work includes supporting ORI-reporting units such as centers and institutes, special projects, interdisciplinary initiatives and core facilities.
  • They will work with the ORI director of marketing, our web content manager, graphic designer and web developer to create a culture of continuous digital improvement for our research brand.
  • They are responsible for auditing existing websites to make informed decisions about improvements, making suggestions about improved UX, building new sites and pages, moving existing content into our Gutenberg web theme, and helping stakeholders get digital training on same.
  • They will provide graphic support for website including suggesting photos or imagery, coordinating graphic needs with the ORI graphic designers and team, and cropping and color correcting images.
  • They are responsible for gathering data and analyzing it for each site, then providing reports to stakeholders. They will also work to identify areas for improvement.
  • This position will work to provide email support for ORI and initiatives where necessary. This includes building emails using templates, list management including segmentation, and reporting.
  • 50% website content, 10% email, 5% general office 20% team or project coordination/meetings, 15% reporting

Other Work Responsibilities:

  • Securing digital solutions for stakeholders for new issues as they arise. All new tools and modules will be discussed with ORI marketing and developed as approved by our shared University Marketing Communications web developer. New plugins for all sites will also be approved by this team.

Other Responsibilities:

  • Other duties as assigned.

Minimum Education and Experience:

  • 4 year degree plus 3 years experience

Other Required Qualifications:

  • Candidates must be versed in Google suite, Wordpress, digital content creation, Adobe Suite, social media familiarity, email marketing tools – preferably MailChimp, Digital analytics for decision making and reporting of same.
  • They will be expected to create easy-to-digest reports and analyze data gathered from user behaviors in addition to working to create digital content on webpages.

Preferred Qualifications:

  • Good interpersonal skills, MailChimp experience, SEO, good time management, familiarity with Wrike is a plus.

Required License(s) or Certification(s):


Valid NC Driver's License required:


Commercial Driver's License required:


Job Open Date:


Anticipated Close Date:

Open Until Filled

Special Instructions to Applicants:

In addition to your application please submit a resume, cover letter, and the contact information for at least three (3) professional references.

Position Number:


Position Type:

EHRA Non-Faculty

Full Time Equivalent (FTE) (1.0 = 40 hours/week):



12 Month Recurring

Mandatory Designation - Adverse Weather:

Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events:

Non Mandatory - Emergency Event

Is this position partially or fully funded on ARRA stimulus monies?:


Department ID:

060101 - Office of Research & Innovation (ORI)


NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.


NC State: Think and Do

NC State was founded with a purpose: to create economic, societal and intellectual prosperity for the people of North Carolina and the country. We began as a land-grant institution teaching the agricultural and mechanical arts. Today, we're a pre-eminent research enterprise with 12 colleges excelling in all major academic fields.

NC State studentsOur 34,000 high-performing students take what they learn in the classroom and apply it in the real world by conducting research, working in internships and co-ops, and performing acts of world-changing service. That experiential education ensures that they leave here ready to lead the workforce. NC State's 13:1 student-faculty ratio is one of the reasons why we're the best college for your money in North Carolina (Money) and the No. 5 best value among public universities nationally (U.S. News & World Report).

Overcoming Challenges, Improving Lives

NC State is one of only two universities in the nation leading two National Science Foundation Engineering Research Centers — one developing wearable, self-powered health monitors, and the other researching smart-grid technology. We’re also leading interdisciplinary efforts to curb nuclear proliferation, help farmers confront climate change and build a new American manufacturing sector.

Our research doesn't just get published in a journal or sit on a shelf; it makes an impact. NC State is No. 6 nationwide in commercialization agreements based on university research, and we're No. 2 among universities without a medical school. Our Cooperative Extension Service provides research-based information to citizens in all 100 North Carolina counties. In addition, our industrial extension unit — Industry Expansion Solutions — has created an economic benefit for the state's manufacturers averaging $149 million per year since 2005.

Bright Minds Creating a Bold Future

NC State’s 9,000 faculty and staff are world leaders in their fields, bridging the divides between academic disciplines and training high-caliber students to meet tomorrow’s challenges. NC State students won two Goldwater scholarships, five Fulbright scholarships, one Churchill scholarship and a record-breaking 25 National Science Foundation graduate research fellowships in the 2016-2017 academic year. In addition, 25 faculty are members of the National Academies.

NC State bldg in darkOur Centennial Campus, an award-winning public-private research campus, is home to more than 70 partner organizations working alongside more than 70 NC State research and academic units. Centennial is also the location of the innovative Hunt Library, which Time magazine has dubbed “the library of the future.”

In Raleigh and Around the World

It all happens in one of the best cities in America. A top spot for job-seekers and tech professionals, Raleigh is nationally recognized as a leading urban center:

NC State building oldWith Durham and Chapel Hill, Raleigh anchors the Research Triangle, a national hotspot for high-tech enterprise. The top companies in the region — including IBM, Cisco Systems, SAS Institute, Biogen Idec and GlaxoSmithKline — are among the country’s best employers. They also lead the way in hiring new NC State graduates.

More than 130 years after its creation, NC State continues to make its founding purpose a reality. Every day, our career-ready graduates and world-leading faculty make the fruits of learning and discovery available to people across the state, throughout the nation and around the world.

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