Description
As a member of the Department of Risk Management, reporting to the Sr. Director, Global Health, Safety and Security, the Assistant Director, Global Health, Safety, and Security is a key contributor to the university’s commitment to supporting all faculty, staff, and student travelers. This position collaborates with the Director, Education Abroad & Overseas Campuses, Temple Rome, Temple Japan, Temple’s emergency services provider and international health insurance, to assess university needs on an ongoing basis and assist in the development of support structures. Serves on the Temple University International Incident Management Team (IIMT) and in the absence of the Sr. Director, Global Health, Safety and Security.

The Assistant Director oversees the implementation of the International Travel Policy, providing detailed risk assessments and mitigation plans, as well as interpretating and clarifying policies in support of institutional stakeholders. Establishes the necessary training programs focused on health, safety and security components of travel. Manages relationship between the university and its emergency services provider and international health insurance provider. Serves as a first responder on a rotational basis to support travelers with routine incidents, while being available to support all Temple University travelers in a 24/7/365 in the event of an emergency while away from campus.

Global health, safety and security is a fast-paced field that requires constant innovation to meet the evolving needs of the travelers. The Assistant Director role ensures a high level of support is always available for Temple University travelers and further ensures that the Sr. Director, Global Health, Safety and Security is fully supported with long range projects and 24/7 emergency response. Performs other duties as assigned.

Visit https://careers.temple.edu/careers-temple to learn more about the benefits of working at Temple University.

Required Education & Experience:
Bachelor’s degree and at least four (4) years of work experience, preferably in higher education or experience in a relevant field (study abroad, student program management, emergency coordination, international travel and security). Experience should include creating and running training programs, emergency or incident response, and/or advising and supporting individual travelers. Demonstrated customer service or stakeholder engagement experience. Experience with research strategies and tactics to analyze and report on location specific risks and recommendations to move forward or refrain from traveling. An equivalent combination of education and experience may be considered.

Required Skills & Abilities:
* Deep understanding of industry trends and emerging channels or tactics
* Excellent communication skills with an acute focus on customer service
* Self-motivated with a solutions-oriented attitude
* Values and inspires a positive work environment 
* Demonstrated ability to manage multiple projects in a fast-paced environment while maintaining the accuracy of work
* Demonstrated record of sound judgment, problem-solving, and decision-making abilities as reflected in the ability to remain calm in a crisis.
* Ability to take initiative and desire to innovate.
* Demonstrated ability to act as a cross-departmental liaison effectively and collaboratively
* Superior organizational skills - must be able to prioritize effectively, project-manage, meet deadlines, and know when to communicate to supervisor when issues arise
* Recommends, administers, and monitors budgets; reviews requests for expenditures; understands when to elevate requests to supervisor for approval
* Excellent interpersonal and problem-solving skills, including the ability to establish cooperative working relationships with supervisors and colleagues 
* Proficiency in all standard computer applications, including Microsoft Office products, particularly Microsoft Word, PowerPoint, and Excel
* Stays current in international risk management and health & safety and educates university personnel in the best practices in those areas.

Preferred:
* Master’s degree
* Foreign language competency and/or time spent living, working, and/or studying outside the United States.
* Experience with advising students, student groups and program management.
* Experience developing and delivery training to diverse audiences.
* Experience with international security or intelligence analysis.
* Experience with international insurance.
* Familiarity with the capabilities and operations of U.S. government agencies responsible for the support of citizens abroad.
* Experience in incident or crisis management.

This position requires a background check.

This position is assigned a hybrid work arrangement (on-campus and remote), the duration of this hybrid work arrangement is at the discretion of Temple University and the Department.

Temple University values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.

In accordance with the City of Philadelphia's COVID-19 mandate, all Temple University students, faculty, staff, and contractors must be fully vaccinated before receiving authorization to work unless they have a medical or religious exemption approved by the University.  An individual is considered fully vaccinated two (2) weeks following the second dose of the Pfizer or Moderna vaccine or two (2) weeks following a single dose of the Johnson & Johnson vaccine. Individuals who do not meet the University's vaccination or exemption requirement will be prohibited from working until proof of full vaccination or an exemption is requested and approved.  For more information, visit the University's Vaccines web page at https://www.temple.edu/coronavirus/vaccines.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

To obtain additional information about Temple University please visit our website at www.temple.edu.  

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety and can be found at: https://safety.temple.edu/reports-logs/annual-security-report

You may request a copy of the report by calling Temple University’s Campus Safety Services at 215-204-7900.

 

Primary Location: Pennsylvania-Philadelphia-Main Campus
Job: Staff
Schedule: Full-time
Shift: Day Job
Employee Status: Regular