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Assistant Director, Graduate Student Services

University of Denver
Colorado, Denver, USA

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Administrative Jobs
Student Affairs, Student Activities & Services
Position Type
Alt-Ac & Post-Ac
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

The University is located in Denver, Colorado, a city known for its dynamic blend of business, innovation and world-class recreation. Denver is consistently ranked by Forbes and Kiplingers Magazine as one of the top cities for young professionals and recent college graduates. The University of Denver is a private institution founded in 1864. It serves a population of more than 5,200 undergraduate and 6,200 graduate students as a research-intensive institution. The beautiful campus is located approximately seven miles from downtown with easy access to public transportation.

With a long tradition of excellence and innovation, the Daniels College of Business prepares students to succeed in a dynamic, changing world. We are a high-achieving community of students, staff and faculty that inspires one another to think in new ways, perform at higher levels, and transform organizations and communities. Daniels is ranked among the top business schools and is the only business school in Colorado to receive rankings and recognition from BusinessWeek, the Financial Times, U.S. News & World Report and Forbes. The Daniels College of Business (DCB) offers a variety of baccalaureate, graduate, PhD and certificate programs which are detailed at

Position Summary

Primary responsibility of this position is focused on planning, development, design and execution of student services for the graduate programs at the Daniels College of Business. In a highly team-oriented environment, this person will collaborate with team members, Associate/Assistant Deans, departmental chairs, University offices, staff and faculty to ensure a seamless student services experience. This position will participate in the design, support, execution, and evaluation of student experience-related activities throughout the College including advising, orientation, and other related activities. This person will advise students regarding degree options, course selection, scheduling, and academic policies and procedures. This position assists with academic processes including graduation certifications, preliminary graduation reviews, course substitutions, transfer credit evaluation, academic deficiency notifications, extensions and petitions to various academic units, and other procedural activities. This person will also assist with the creation and maintenance of academic support materials, student tracking systems, and other needs of the department. This position will serve on campus or college committees and participate in the Graduate Student Services strategic planning, development and management process.

Essential Functions

Advising: Manage a portfolio Daniels graduate students to ensure all students are making academic progress in their degree and are informed of relevant academic and administration information. Provide academic advising services for graduate business students at the Daniels College of Business. Ensure all students are informed of relevant academic and administration information in a timely manner. Respond to student concerns and issues regarding course schedules, degree completion and/or registration procedures utilizing strong problem-solving skills to meet student needs.

Policy/Procedure: Assist Graduate Student Services team with academic processes including graduation certifications, preliminary graduation reviews, course substitutions and transfer credit evaluation, course scheduling, extensions and petitions to various academic units and academic deficiency notification. Assure compliance with Accreditation, DU and Daniels academic standards.

Program Management: As part of the student services team, this position will help to design, manage, coordinate, plan and execute student services activities for graduate students as needed. This will include communication to stakeholders, development of necessary printed materials and management of overall execution of activities related to student services. Manage and support finances and contracts related to the operational and logistical delivery of student services programs. Analyze budget to ensure the unit stays within designated budget allotments. Develop assessment tools to evaluate programs, offerings and delivery of activities. Provide leadership in working with Associate/Assistant Deans, departmental chairs, University offices, staff and faculty to ensure a seamless experience for students.

Strategy: Serve on campus or college committees as requested. Participate in strategic planning, development and management process in support of Graduate Academic Services.

Management: Manage Graduate Assistants, and third party vendors to provide exceptional service and activities.

Other: Perform other duties as assigned by the Director of Graduate Academic Services.

Knowledge, Skills, and Abilities

  • Strong organizational, planning, and program development abilities.
  • Excellent verbal and written communication skills.
  • Ability to effectively present information in one-on-one, small group and large group situations to customers, clients, and other employees of the organization.
  • Leadership ability to collaborate with departments within Daniels and across campus.
  • Demonstrated ability to work in teams. High cross-cultural sensitivity and emotional intelligence.

Required Qualifications

  • Bachelors degree
  • 3-5 years of professional experience.
  • May work occasional evenings and weekends as related to Orientation and College events.

Preferred Qualifications

  • Masters degree in business or associated discipline preferred or an equivalent combination of education and professional experience.

Work Schedule
Monday - Friday, 8:00 a.m. - 4:30 p.m. May work occasional evenings and weekends as related to Orientation and College events. This position will primarily work on campus.

Application Deadline
For best consideration, please submit your application materials by 4:00 p.m. (MST) June 23, 2022. Applications will continue to be reviewed until the position is filled.

Special Instructions
Candidates must apply online through to be considered. Only applications submitted online will be accepted.

Salary Grade Number:
The salary grade for the position is 9.

Salary Range:
The salary range for this position is $50,000 - $60,000.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidates sex or any other protected status.

The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, age (40 years and over in the employment context), religion, disability, sexual orientation, gender identity, gender expression, genetic information, marital status, veterans status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the university's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990, as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For the university's complete Non-Discrimination Statement, please see non‑discrimination‑statement.

All offers of employment are contingent upon satisfactory completion of a criminal history background check.


Founded in 1864—just a few years after the city of Denver itself was founded—the University of Denver is one of the country's premier private universities.

The University's 125-acre campus, a few miles south of downtown Denver, is home to more than 11,500 students hailing from all regions of the United States and 83 other countries.

The University offers:

Regardless of what they study, University of Denver students embark on a personal educational journey that helps them find and follow their individual purpose.

Collaborative, Experiential Learning

Our students work closely with faculty, peers and members of the community on projects, research and fieldwork. They cross disciplines to discover new perspectives and approaches to problem solving.

In and out of the classroom, our students learn by doing, whether they're collecting data in the field or putting theory into practice in a clinical setting.

The University of Denver Culture

Across the University of Denver’s many divisions, departments, and offices, supervisors are searching for new employees who strive to excel and innovate, prize integrity, and who value the opportunity to engage with the community.  The University is always looking for creative problem solvers, critical thinkers, and lifelong learners who want to know more and do more.

At the University of Denver, our culture is steeped in ethics and social responsibility. As a result, our faculty and students represent a wide array of perspectives and enjoy the healthy dialogue that grows out of diversity. University of Maryland, Baltimore

For all their differences, the members of our community are united by a common purpose: They're determined to confront society's most pressing challenges—everything from world health and the global economy to access to education.

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