Part Time Innovation Specialist

Employer
Bunker Hill Community College
Location
Boston, MA

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Administrative Jobs
Technology, IT Support & Training
Employment Type
Full Time
Institution Type
Community College

Job Details

Category:: Part Time Non-Benefited Positions
Subscribe::
Department:: Academic Innovation & Distance Education
Locations:: Boston, MA
Posted:: Jun 6, 2022
Closes:: Open Until Filled
Type:: Part-time
Position ID:: 148620

About Bunker Hill Community College:


Bunker Hill Community College (BHCC) is a multi-campus institution with vibrant, urban campuses in Boston, Massachusetts, in nearby Chelsea, Massachusetts, and at several satellites and instructional sites throughout the Greater Boston area. The largest of the 15 community colleges in Massachusetts, BHCC serves some 18,000 students annually, focusing on holistic student services to ensure student retention and persistence. The College offers certificates and associate degrees, early college and dual enrollment, non-credit community and corporate training, and industry-specific training programs. BHCC is the 8th most diverse higher education institution in the United States, and is an Asian American and Pacific Islander Serving Institution. Bunker Hill is also a Hispanic Service Institution, defined as an institution that has an enrollment of undergrad full-time equivalent students that is at least 25 percent Hispanic students. Approximately 1000 international students attend from 100 countries, speaking more than 75 languages.


Living in Boston


Boston prides itself on being one of the most livable cities in America. Twenty-one diverse neighborhoods offer more than 600,000 residents the opportunity to taste, touch, and experience things from all over the world. Neighbors benefit from exceptional medical facilities, vibrant neighborhood business districts, and a solid network of parks, community centers, and libraries. For more information about Boston go to: http://www.cityofboston.gov/residents.



Job Description:


This is a part-time support staff position with the Academic Innovation & Distance Education (AIDE) program at BHCC. The part-time assistant will provide basic front-line support to faculty, staff and students who visit AIDE's Innovation Lab to learn about new digital learning tools and receive assistance using software including the campus LMS (Moodle) and Digication (the ePortfolio platform). The assistant will also be expected to provide friendly and professional responses to inquiries made to the AIDE department's Innovation Lab by phone, email, and virtual meeting spaces. Innovation Specialists will also assist with Innovation Lab operations, including managing files, updating support documents, and updating communications materials. This position will be primarily on campus in E230 on the Charlestown campus, with some availability for remote work.



Requirements:


  • Knowledge of the English language including spelling, word meaning and word usage. Ability to read, write, and comprehend the English language
  • Experience with a Learning Management System on a college campus (within the past five years); as a student in a course, as an instructor, or professional staff working in a higher education setting.
  • Ability to think creatively, work on multiple projects under deadlines, and achieve results with minimal supervision.
  • Strong oral and written communication skills; including experience with, and a willingness to present in front of audiences of 30+ people and the ability to give written and oral instructions in a precise and understandable manner.
  • Willingness to learn other skills used in support of teaching, learning, and distance education
  • Demonstrated ability to exercise patience and compassion while training users of various skill levels
  • Proven ability to work with a diverse faculty, staff, and student population
  • Strong organizational skills and close attention to detail when managing tasks
  • Ability to work remotely, including access to computer with internet connection, web-camera, and microphone/speaker or headset.
  • Ability to work in person on the Charlestown campus in E230


Additional Information:


Salary: $20/hr. @ 18/hrs. week (non-benefited)


Review Date: open until filled



Application Instructions:


Effective January 3, 2022, all Bunker Hill Community College employees will need to show proof of COVID-19 vaccination, unless granted an accommodation.


To be considered for this position please upload the following documents to your account:


  • Resume
  • Cover Letter

Please be sure to address the Required Qualifications in your documents.


If you need assistance applying through this website please contact our online Help Desk HERE


Organization

Bunker Hill Community College (BHCC) is a multi-campus urban institution, its main campus situated in the historic Charlestown neighborhood of Boston, Massachusetts. A second campus is located in nearby Chelsea, Massachusetts; five satellites are located in the local communities of Cambridge, Chinatown, Revere, Somerville and Boston’s South End.

Founded in 1973 by the Commonwealth of Massachusetts, BHCC enrolls more than 8,100 students in day, evening, weekend, web-based and distance learning courses and programs. The College offers more than 68 associate degree and certificate programs that prepare students for successful employment and transfer to four-year universities. Internationally recognized for development of individualized and alternative methods of instruction, BHCC is a leader in distance-learning technologies that enhance and strengthen the learning environment. The College also has expansive course offerings in English as a Second Language and Adult Basic Education.

One of the largest colleges in the state’s community college system, BHCC incorporates multi cultural and international perspectives in its courses, programs and institutional climate. With students from 90 countries, and students of color comprising more than half of the student’s population, BHCC is one of the more diverse and cosmopolitan colleges in New England. The average age of students is 28, nearly two-thirds are women and the majority of students work while attending college. An expansive array of student services supports the varied needs of the BHCC students.

A leader in workforce education, the College’s academic and technical programs offered at two campuses, five satellites and through distance learning models, reflect the workforce of the local and regional economy. The additional resources of the Workforce Development Center and ACT Center further support the Greater Boston communities’ employment training needs. 

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