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Student Assistant Campus Information and Visitor Services

Employer
Clayton State University
Location
Clayton State University

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Administrative Jobs
Student Affairs, Student Activities & Services
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Job Title: Student Assistant Campus Information and Visitor Services
Location: Clayton State University
Regular/Temporary: Temporary
Full/Part Time: Part-Time
Job ID: 244562
About Us

Located 15 miles southeast of downtown Atlanta, Clayton State University offers employees a diverse environment which fosters both professional and personal development. The university is committed to cultivating an environment of engaged, experienced-based learning, enriched by active community service. Clayton State offers multiple Bachelor and Master Degree programs which currently enrolls over 6,900 students in challenging campus and on-line courses.

The campus is situated just 20 minutes from downtown Atlanta on 214 beautiful acres, making access to the metropolitan area a breeze. We’ve been named a Top Workplace in Atlanta by the Atlanta-Journal Constitution for six consecutive years. And we also were named one of 79 higher education institutions across the nation in The Chronicle of Higher Education’s list of 2017 Great Colleges to Work For.

Job Summary

Campus Information and Visitor Services (CIVS) is a student lead and primarily student run department that services both the campus community (students, faculty, and staff) and visitors to campus. The knowledgeable, dedicated, pro-active student employees in CIVS are frequently sought out to provide new services and assistance with emerging needs on campus. This reputation for critical thinking, service orientation, dedication to the university, and ability to get things done efficiently and effectively earned CIVS the prestigious “Making Things Better” award in 2020.

The ideal candidate is a self-motivated individual who has a positive and helpful personality, excellent listening skills, and a clear, understandable, and grammatically correct speaking voice. Student must have solid presentation skills, have the ability and willingness to learn independently and in groups, retain information, remain organized and multitask, pay attention to detail, have the desire to help people, thrive in a fast-paced environment, be able to work with minimal supervision, and most importantly have impeccable personal and professional integrity. Each student employee must be able to work independently and within a team, take initiative, have a positive and professional attitude, and must have a commitment to work with people from widely diverse backgrounds. Commitment, dedication, reliability, punctuality, integrity, and competency with computers and web sites are essential.

Must be a currently enrolled Clayton State University student.

Specific Duties and Responsibilities:

    Greet students, faculty, staff, visitors and community members in a friendly and inviting manner.Provide a high level of customer service. Answer and transfer calls to the requested department or person. Share information on all aspects of Clayton State including event information, handouts about the university, academic programs, and directions to campus.Use available manuals, web sites, and database resources to share directory information; hours of operation; information about departments and services; events on the campuses; and events in the building.Learn Clayton State’s history, traditions, campus lore, and keep up-to-date on information and always dispense timely, accurate information.Assist with special projects, follow instructions, and meet deadlines.Keep the desk and immediate area clean and organized.Assist with maintaining and sharing maps, brochures and flyers.Inform director when the supply of printed information (brochures, maps, etc) runs low.Keep printed information stocked and tidy.Make recommendations and give feedback to enhance the department.Cross train to work at multiple campus locations.Assist with making remote calls to students and record detailed comments, inquiries, complaints, and actions taken. Be available to make meal deliveries to students living in campus residences who have been placed on quarantine or isolation. Must be able to work independently and within a team, take initiative, have a professional attitude, and must have a commitment to work with people from a wide array of backgrounds.Complete call notes and call reports as necessary and update logs. Wear issued uniform shirts, ties, scarves, and/or jackets appropriate for current weather and events and must provide on their own required foot ware and pants/skirts.

Working with Campus Information and Visitor Services


Working with University Information is a rewarding experience! We care about your academic and career success. We offer a friendly, flexible, professional and collaborative environment. Your professional skills in public relations, interpersonal communication, problem solving, organization, attention to detail, customer service, computer research and multitasking will be used and enhanced. The transferrable skills you will develop and hone as a student employee with CIVS are what your future employers look for and need. Our goal for each student employee is to:


Love what you do with us and learn new skills.
Evolve for growth and embrace change.
Anticipate needs and assess expectations.
Dare to be distinct and do something extraordinary.

Required Qualifications Must be a currently enrolled Clayton State University student.

    Be available to make meal deliveries to students living in campus residences who have been placed on quarantine or isolation. Must be able to work independently and within a team, take initiative, have a professional attitude, and must have a commitment to work with people from a wide array of backgrounds.Complete call notes and call reports as necessary and update logs. Wear issued uniform shirts, ties, scarves, and/or jackets appropriate for current weather and events and must provide on their own required foot ware and pants/skirts.

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Clayton State University, as determined by Clayton State University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Clayton State University is an equal employment, equal access, and equal educational opportunity and affirmative action institution. It is the policy of the University to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, AREA, ADA, E.O. 11246, and Rev. Proc. 75-50). Clayton State University is an Affirmative Action/Equal Opportunity Institution. For questions or more detailed information regarding this policy please contact the Clayton State University Office of Human Resources at (678) 466-4230. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at: (678) 466-5445.

Organization

As an outstanding comprehensive metropolitan university located 15 miles southeast of downtown Atlanta, Clayton State University has come a long way since its inception 40 years ago.clayton_state_university1.jpg

The University first opened in September 1969 as Clayton Junior College with Dr. Harry S. Downs as founding president and an enrollment of 942 students. The Board of Regents of the University System of Georgia elevated it to baccalaureate status as Clayton State College in 1986 and university status as Clayton College & State University in 1996. The school’s current designation as Clayton State University was approved in 2005.

clayton_state_university2.jpgSince Downs’ retirement in January 1994, the University has had two presidents; Dr. Richard A. Skinner, who took office upon Downs’ retirement, and Dr. Thomas K. Harden, who took office in June 2000. When Harden was named chancellor of the University of Wisconsin Green Bay, Dr. Thomas J. "Tim" Hynes, Jr., was appointed interim president, starting on May 18, 2009. The current enrollment is in excess of 6,000 students and the school provides a multitude of undergraduate degree credit programs that—in the words of the university’s mission statement—provides "career-oriented education with a solid liberal arts foundation."

In addition to more than doubling its undergraduate degrees over the past 10 years, Clayton State also has added seven graduate programs in the past three years. The first, the Master of Arts in Liberal Studies, began in 2006. Since then, the Master of Science in Nursing, the Master of Health Administration and the Master of Business Administration all began in 2007, and the Master of Arts in Teaching (MAT) programs, MAT - English and MAT - Mathematics, in 2009. The Master of Archival Studies is scheduled to begin in 2010.

The past five years at Clayton State have also been highlighted by the establishment of the first joint state and federal archives facilities adjacent to campus, the institution of a comprehensive strategic planning process, the reaffirmation of the University’s accreditation by the Commission on Colleges of the Southern Association of Colleges and Schools and the opening of the Clayton State – Fayette instructional site in Peachtree City. In a six week period between August and October 2008, the University dedicated three new buildings; the University’s first student housing, the Student Activities Center and a new building for the AACSB-accredited School of Business.

clayton_state_university3.jpg

Clayton State is also home to Spivey Hall, the finest small performance facility in the Southeast. First opened in 1991, Spivey Hall is known locally, nationally and internationally for presenting the best in jazz and classical music as well as an education outreach program that serves tens of thousands of school children from throughout metro Atlanta annually.

Links
Mission Statement
Directory
Degrees & Majors Authorized
Library
Compliance, Ethics, and Reporting Hotline

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