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BUSINESS SYSTEMS COORDINATOR, DUKE UNIVERSITY PRESS

Employer
Duke University
Location
Duke Univ. Press-BITS

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Administrative Jobs
Academic Affairs, International Programs, Publishing & Presses, Technology, Analysts & Programming
Jobs Outside Higher Education
Publishers & Presses
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Duke University Press (DUP) seeks a Business Systems Coordinator (Project Coordinator). DUP’s technology portfolio has grown as we utilize our systems and platforms to develop new services for reaching our customers, at both the institutional and individual levels. We seek candidates who wish to kick-start their career in business analysis and project management through a role that coordinates and participates in the planning and management of publishing information systems and websites. The BizSys Coordinator will assist our business analysts in optimizing software and services to meet the business needs of the Press. This is a full-time position reporting to the Information Systems Manager, and is a member of DUP’s Business Information & Technology Services group.

Duke University Press is strongly-committed to fighting racism and to supporting diversity, equity, and inclusion. We welcome applicants who share this commitment.

If interested please submit the University-required electronic application, including your résumé and cover letter, before close of the position at Noon on Monday, June 27, 2022.

Work Performed:

  • Plan, implement, and coordinate efforts related to complex information systems designed to support scholarly publishing initiatives; assist project and product managers in the management and execution of information systems projects and initiatives related to publishing information systems and websites; as required, assist product managers and director in operational and administrative activities.
  • Maintain liaison with appropriate DUP personnel, external contacts, and other interested parties to coordinate the publishing systems and project work; respond to inquiries related to the publishing systems, websites, and new initiatives according to established policies and procedures; coordinate the collection and dissemination of related data.
  • Prepare reports and analysis of project and system progress and risks; offer appropriate recommendations and/or conclusions as requested.
  • Review and evaluate specific organizational and procedural problems and make recommendations for solutions; recommend changes and modifications to systems as required to ensure timeliness, accuracy, and efficiency of operations; harvest and analyze business data and offer recommendations and/or conclusions based on data analysis.
  • Assist in determining budgetary recommendations and requirements; monitor, verify and reconcile expenditures of budgeted system and project accounts; as required, assist product managers and director in operational and administrative activities.
  • Demonstrate effective strategies for working with professionals from diverse backgrounds and life experiences; demonstrate sensitivity to language relating to race, ethnicity, gender, sexuality, and ability/disability.
  • Department-Preferred Qualifications (skills and knowledge contributing to success in this role):

    • Strong commitment to Diversity, Equity, and Inclusion
    • Strong communication skills (both verbal and written) in order to assist non-technical individuals with complex technical issues
    • Attention to detail; ability to follow written procedures; ability to multi-task; ability to take direction and to work independently with minimal supervision; and a strong desire to learn
    • Fluency with MS Office, Google Docs, and Google Drive
    • Strong Excel and/or relational database skills (preferred)
    • Familiarity with the fundamentals of project management, including project planning, task definition, and scheduling

    Department-Preferred Experience: Familiarity with basic data management and problem-solving methods, normally acquired through at least one year of experience in either a technology role, or a role within publishing or project management.

    Minimum Qualifications

    Education

    Work requires communication and analytical skills normally acquired through a 4 year college education.

    Experience

    Work requires a general knowledge of research methods, procedures and experience. activities normally acquired through 1 year of social science research OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

    Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

    Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

    Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

    Organization

    Read our Diversity Profile History

    Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

    As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

    Duke maintains a historic affiliation with the United Methodist Church.

    Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

    Mission Statement

    Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

    “To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

     “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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