998322

Program Specialist - Wraparound I

Research

EP - EHRA 12 mo leave earning

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter, and Instagram.

The Center for Youth, Family, and Community Partnerships engages in partnerships for healthy children and families by bridging research, policy, and practice. The Center’s mission is to build the capacity of families, service providers, researchers, teachers, and communities to ensure the health and well-being of children and youth.

The person filling this position will provide training and local coaching support in the implementation of High Fidelity Wraparound to sites including but not exclusive to Tiered Care Coordination pilot sites and SOC sites. This position includes training, coaching, and organizational support. The position will be stationed from home with frequent travel to UNCG and statewide.

Master’s degree in social work, psychology, counseling, or education preferred, or Bachelor’s degree in social work, psychology, counseling, education, or related with 2 years of experience working with children, youth, and/or families.
At least three (3) years of experience in providing an evidence-based behavioral health model or intervention or Child and Family Team training or facilitation.
Experience in providing training to others, particularly in behavioral health, child welfare, juvenile justice, or other related areas.
Experience in the direct provision or oversight of children’s mental health services.

Served as a Family Partner in NC, Credentialed as a Family Support Partner (FSP) or Youth Support Partner (YSP) on an HFW Team or a Certified Family Peer Specialist (CFPC) through the National Federation of Families, and therefore has firsthand experience with accessing and/or receiving services from the child-serving system.

Experience in providing training from the youth or family perspective to others, particularly in behavioral health, child welfare, juvenile justice, or other related areas and family-driven care.

n/a

• Knowledge of implementation science and experience in using that knowledge to successfully implement evidence-based interventions in multiple communities.
• Exceptional verbal and written communication skills
• Ability to work cooperatively by demonstrating professional, ethical, and respectful behavior. Uses data to problem-solve and develop a continuous quality improvement process across systems and supports how other Implementation Specialists utilize data in their work with sites.
• Leadership, coaching, and teambuilding skills
• Ability to manage conflict and works well with diverse workforce.
• Works to ensure the HFW and SOC principles and values are incorporated into all aspects of work.

Applicants must complete and submit an electronic application for employment to be considered. The application must be completed in full detail for your qualifications to be considered.
Applicants are required to upload the following documents with their electronic application:

• Resume
• Cover Letter
• List of References

• Name
• Company Name
• Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.
• Email Address
• Contact Phone Number

Commensurate with Experience

Center-Youth-Families & Comm - 11504

06/03/2022

No

1.000

Permanent

12

Exempt

40%

Training Support

1. Provides foundational training in High Fidelity Wraparound for wraparound teams and other community partners’ tiers of case management/care coordination.
2. Trains and provides support to agency leadership to ensure provision of High Fidelity Wraparound implementation.
3. Works with the project manager on resolving local and systemic barriers to improved outcomes.
4. Supports the lead implementation specialist’s plan for training or implementation needs.

40%

Provider and Community Support

1. Assists providers in interviewing and selection of staff for HFW teams.
2. Provides on-site and virtual coaching and technical assistance to HFW teams.
3. Tracks and supports all Wraparound team members (coach, facilitators, family, and youth peer support) in moving through their certification process.
4. Supports and works with lead implementation specialists on their plan to support coaches and train and credential their staff within their agencies.
5. Supports the HFW teams in use of the HFW tools (Strengths, Needs, Culture Discovery (SNCD), Transition Readiness Scale, NC HFWTP monitoring tools). Works with lead implementation specialist, Wraparound team, and Local Management Entity-Managed Care Organization (LME-MCO) to resolve any barriers re: referrals, connecting families to services, coordination of care across agencies and teaches wraparound team to resolve issues on their own.

15%

Data Analysis and Report Preparation

1. Supports the lead implementation specialist’s reporting of data to the Wraparound team and agency leadership to continually improve quality of service.
2. Supports training and implementation to local HFW teams for use of the Wraparound Fidelity Index- Short Version (WFI-EZ) tool and preparing evaluation reports for Coaches, LME-MCOs, and state agencies.

5%

Other duties as assigned

Other duties as assigned

Reading - F, Writing - F, Hearing - F, Talking - F, Standing - F, Sitting - F

Driving - Car/Truck - F, Inside - C