Residence Hall Security Manager

Job Details

Job no: 514393
Work type: Staff Full Time
Location: UMass Amherst
Department: Police Operations
Union: PSU
Categories: Student Affairs & Services, Residence Life & Housing, Police, Public Safety, Security

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

Incumbent manages and directs Residence Hall Security which includes the Residence Hall Security Program, Residence Hall Security Camera Project, and Residence Hall Security Cadet Program in conjunction with the University Police Department. Ensures programs are effective and identifies additional resources to reduce liability and enhance the safety of residence hall students.

Essential Functions

  • Manages the Residence Hall Student Security and Residence Hall Cadet Program. Responsibilities include staff recruitment, training, supervision, and evaluation.
  • Develops and manages the Residence Hall Security Camera Program. Manages the technical operations of closed circuit cameras throughout campus and related digital equipment and assists the University police with information collected and archived.
  • Develops and implements strategic plan and operational objectives for residence hall security. Develops and manages new rules, regulations, policies and procedures to improve efficiency and effectiveness of residence hall security.
  • Acts as a liaison to Housing Services, University Police and Police Cadets, the UCard Office and the Office of Information Technologies (OIT), as well as other campus units.
  • Develops and manages security operating and capital budgets.
  • Identifies and participates in educational opportunities concerning residence hall security for University staff and residence hall students.
  • Provides on-call support for residence hall security and camera programs.
  • Collaborates with other campus agencies that are implementing security camera or card access systems.
  • Maintains technical proficiency and updates knowledge through appropriate courses, seminars, publications, training opportunities, and contacts with others in the trade.
  • Assures Crime Advisories and Crime Alerts are shared with all working student security and Cadet staff and promptly posted on the front door of each Residence Hall.
  • Other Functions

  • Performs related duties, as assigned or required.
  • Understands responsibilities with respect to Title IX, Clery, and other compliance requirements.
  • Demonstrates capacity, skill and willingness to engage students, and contribute to student success.
  • Understands responsibilities, with respect to conflicts of interest, and behaves in ways consistent both with law and with University policy.
  • Contributes toward creating a positive and respectful workplace, defined by personal and professional competence, integrity, and collaboration.
  • Understands and contributes to the implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.
  • Uses access to sensitive and/or not yet public University related information only in the performance of responsibilities of position and exercises care to prevent unnecessary disclosure to others.
  • Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor’s degree and three to five (3-5) years of experience in administration of programs involving recruitment, supervision and policy development.
  • Ten (10) or more years of experience will be considered in lieu of a Bachelor’s degree.
  • Technical proficiency in acquisition and maintenance of security camera or card access systems.
  • Strong interpersonal, organizational, written and oral communication skills.
  • Successful completion of a background investigation; no conviction record of felony.
  • Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Related experience in college or university setting.
  • Physical Demands/Working Conditions

  • Typical office environment.
  • Occasionally required to stand outside in varying weather conditions.
  • Additional Details

  • Supervision Received:
  • Performs independently within the broad scope of Public Safety and University policies and goals; refers exceptions to the Assistant Vice Chancellor of Student Affairs.
  • Supervision Exercised:
  • Number of non-student employees directly supervised: 2
  • Number of non-student employees indirectly supervised: 16-20
  • Average number of student employees supervised at any given time: 300
  • Work Schedule

  • Monday – Friday, 8:30 am - 5:00 pm.
  • Required to work some nights and weekends.
  • Salary Information

    Level 28

    PSU Salary Ranges

    Special Instructions to Applicants

    Along with the application, please submit a resume, cover letter, and contact information for three (3) professional references. The search will remain open until filled.

    UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

    Advertised: May 27 2022 Eastern Daylight Time
    Applications close:


    The University of Massachusetts Amherst is one of the preeminent public research universities in America. Nestled in idyllic Amherst, Massachusetts—often called “The top college town in North America”—the campus is consistently ranked among the top public research universities in the nation, and offers a rich cultural environment in a rural setting close to major urban centers. 

    As one of the nation's top public research universities – as measured by national and international rankings, academic citations, and research funding – the campus spends more than $180 million on research each year, demonstrating its contribution to the nation’s position as a technological and economic leader. The university works in conjunction with academic, government, and private partners to translate new knowledge and scientific discoveries into technical innovations and scholarly works that create opportunities for students, faculty and the public. 

    Eight schools and colleges offer more than 85 undergraduate majors, 68 master’s and 48 doctoral degree programs, many counted among the top programs in the nation and world. UMass Amherst is also home to New England's premier honors college.

    The 1,159 full-time faculty members are dedicated teachers and world-renowned researchers and the campus has regularly been listed among the top performers in terms of faculty awards. With over 24,000 students from all 50 states and over 70 countries, the student body is the most academically successful in the history of the campus. Students participate in 240 organizations, 21 NCAA Division I athletic teams, extensive intramurals, living-learning residence halls, community service, and internships. With one of the largest residential life systems in the nation, UMass Amherst houses approximately 12,000 students on campus. The university is enjoying a facilities renaissance, including new buildings in the sciences, the arts, and recreation. UMass Amherst is part of the Five College consortium with Smith, Mount Holyoke, Hampshire and Amherst colleges.

    As an employer, the University of Massachusetts Amherst is a national leader in developing family-friendly policies, benefits and amenities designed to help faculty members develop both productive careers and satisfying personal lives. The university offers one of the nation’s most generous parental leave policies. The university is also part of the Academic Career Network, a regional consortium formed to serve dual-career couples and encourage greater diversity in the academy.


    Find Us
    Whitmore Administration Building
    United States

    Get job alerts

    Create a job alert and receive personalized job recommendations straight to your inbox.

    Create alert

    Similar jobs