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Director of The Center for Counseling and Personal Growth

Clark University
Worcester, MA

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Employment Type
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Institution Type
Four-Year Institution
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Job Details

Category:: Staff and Administrators
Department:: 3170 (CPG-Counseling and Personal Grow)
Locations:: Worcester, MA
Posted:: May 25, 2022
Closes:: Open Until Filled
Type:: Full-time - Exempt
Position ID:: 148166

About Clark University:

Founded in 1887, Clark was one of the first all-graduate institutions in the United States. Today the University is a highly-ranked, student-centered institution educating approximately 2,350 undergraduate and 1,150 graduate students to be imaginative and contributing citizens of the world and to advance the frontiers of knowledge and understanding through rigorous scholarship and creative effort. This commitment to scholarship and inquiry reflects the University's commitment to "challenge convention and change our world" and to address issues of critical importance to society. It is also reflected by Clark's many national and international distinctions, including recognition for its diversity and inclusion efforts, innovation, community engagement and impact, as a top green campus, and for having a distinguished geography and international development program. Clark has also been included in the groundbreaking Colleges that Change Lives guide since it was first published in 1996.

Clark is located in Worcester, Massachusetts, a dynamic, diverse city "on the rise." The second largest city in New England, Worcester is home to 11 institutions of higher learning and is increasingly recognized for its growing healthcare and biotechnology communities, its thriving cultural scene, and as a vibrant food hub.

Job Description:

The Director of Counseling Services is responsible for setting the direction for mental health counseling and emotional wellbeing initiatives on campus while ensuring the center meets the needs of our diverse student populations. The Director is responsible for the staffing, policy, budget, clinical services, programming, and adherence to legal, professional, and ethical standards. As a member of the clinical staff of the Center for Counseling and Personal Growth (CPG), the Director provides oversight for counseling, consultation, educational outreach, and urgent-response services to Clark students in support of the mission of the office and the Division of Student Affairs. Particular attention and competence to our LGBTQ+, International, BIPOC, and neurodiverse students is a must.

Oversight of the Center for Counseling & Personal Growth

  • Provide leadership, vision, direction, and management of administrative and developmental aspects of counseling services and student wellness.
  • Develop and articulate a vision for future counseling needs of students and the services required to meet those needs. Prepare and implement long-range strategic planning efforts for CPG to maximize comprehensive counseling and outreach programming that align with Student Affairs strategic planning, and help identify funding streams necessary to accomplish goals.
  • Provide strategic leadership for CPG in a changing national and international climate of service delivery. Plan and conduct research at Clark; prepare operational reports identifying current issues and trends in service delivery, at Clark and nationally, relative to the psychological needs of students. Recommend appropriate programs and solutions.
  • Develop, manage, and, when needed, provide crisis counseling for students with acute mental health issues; work closely with members of the Division of Student Affairs in the provision of these services.
  • Develop and maintain policies and procedures for CPG.
  • Develop and maintain a psychology advanced practicum and internship training program within the center. Provide individual and group supervision to up to four half-time practicum trainees and two APA interns each academic year.
  • Oversee and advise student leadership programming in mental health about advocacy (CPG Student Advisory Board) and peer education (CPG Peer Educators), and Peer Support Workers.
  • Develop, demonstrate, and contribute to cultivating an inclusive, diverse and respectful college community. Demonstrate a commitment to diversity and inclusion as a counseling center priority. Promote a flexible, collaborative, and inclusive work environment.
  • Oversee consistent supervision of staff on a regular basis.
  • Ensure confidentiality is upheld.

Community Education

  • Develop and provide community education programs for Clark faculty, staff , student leaders, and students to teach them about mental health and skills to help students in distress, including the coordination of Fresh Check Day.
  • Consult with faculty and staff regarding the general health, psychological, development, and prevention issues relevant to students.
  • Provide trainings to various departments on policies and procedural functioning as needed.
  • Oversee and supervise the Community Education Coordinator and Diversity Specialist to ensure that relevant, effective, and excellent mental health skills training is provided to students and student leaders, especially as they engage students with different social identities.

Internal Partnerships & Coordination

  • Provide counsel to Student Affairs Leadership and division on matters related to the mental health and emotional wellness of students and the campus community about response and prevention efforts.
  • Serve as a representative voice for and to the University regarding mental health issues and the developmental needs of students, as well as the professional practice of mental health services for students.
  • Uphold the highest ethical standard of the university and create a strategic community relations plan to positively influence student wellbeing on campus. Collaborate and develop strong relationships with various departments (e.g. Dean of Students, Residential Life and Housing, Student Accessibility Services, Health Services, Wellness Education, Athletics, Multicultural and First-Generation Student Support, the Student Success Network, University Police, Psychology Department) along with faculty and campus student organizations/clubs.
  • Enact a vision for campus-wide "gatekeeper training" that enables community members' ability to identify and respond to students in crisis.
  • Attend weekly CARE Team and Weekend Review meetings. Attend Division Meetings as scheduled.
  • Consult with parents/guardians, medical and mental health professionals, Student Affairs staff, faculty, and other staff about individual students as the need arises and confidentiality permits. Serve as a member of the university's Student Threat Assessment Team and as a consultant to the University administration in crisis/emergency situations.
  • Provide leadership in the development of campus-wide policies and procedures and the implementation of programs that promote healthy student choices and life management strategies. Develop, maintain and revise inter-departmental policies such as the on-call policy and post-vention policy.

External Partnerships

  • Work collaboratively with leaders from affiliated institutions (WPI, College of the Holy Cross, Assumption College, Becker College, MCPHS), as well as local community resources, to support student mental health and wellness alliances.
  • Oversee, direct, and maintain marketing and webpage efforts to reach and provide resources for helping the broadest audience (current and prospective students, family members, Clark faculty and staff, etc.).
  • Develop, implement, and oversee the Worcester Community Counseling Collaborative (WCCC).
  • Attend pertinent annual (national, regional, and local) conferences for the Association of University and College Counseling Center Directors (AUCCCD) and the North Eastern College Counseling Center Directors (NECCCD).

Participate in the growth and development of the Center, Division, and Clark University

  • Support the on-boarding and off-boarding process for students
  • Support key retention and student success initiatives
  • Support key initiatives and experiences within Student Affairs and the University, such as opening weekend, orientation, commencement, family weekend, traditional events, etc.
  • Serve as a responsible committee representative as requested
  • Attend necessary meetings and inform staff regarding relevant information
  • Promote efficiency and courtesy throughout the University community and ensure that it is consistent with Student Affairs' mission and values
  • Remain cognizant of the University's mission and identity, the constant promotion of diversity, equity, and inclusion, and the importance of student voices
  • Communicate effectively with supervisor concerning pertinent departmental and/or University matters
  • Other duties as assigned that are within the best interest of the division


  • Licensed Clinician, Ph.D. or Psy.D. in Clinical or Counseling Psychology, Social Work, or related discipline. or related discipline from an accredited program. Must be eligible for licensure in the state of Massachusetts.
  • Minimum of 5 years of experience working in a mental health counseling setting providing personal counseling, crisis intervention and counseling, and mental health consultation.
  • Prior experience working with and contributing to a diverse workplace with the ability to interact effectively with a broad range of constituents on campus.

Desired Qualifications

  • 1-3 years of experience in an administrative role at a university counseling center providing counseling, crisis intervention, and mental health consultation.
  • Two years of supervision of professional counseling staff.
  • Demonstrated multicultural competence, including experience with BIPOC, LGBTQ+, and neurodiverse students.
  • Proficient with electronic scheduling and documentation software systems (Titanium Schedule and SharePoint).
  • Proficient in website management.
  • Experience in providing psychoeducational outreach.
  • Experience with mental health services policy development.
  • Excellent oral and written communication

Clark University currently requires all employees and students to be vaccinated against COVID-19. Exemptions will be made for medical or disability reasons or religious beliefs, and could be made, at the sole discretion of the University, for other well-documented reasons.

Additional Information:

Clark University embraces equal opportunity and affirmative action as core values: we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. This commitment applies to every aspect of education, services, and employment policies and practices at Clark. Our commitment to diversity informs our efforts in recruitment, hiring and retention. All positions at Clark share in the responsibility for building a community that values diversity and the uniqueness of others by exhibiting integrity and respect in interacting with all members of the Clark community to create an atmosphere of fairness and belonging. We strongly encourage members from historically underrepresented communities, inclusive of all women, to apply.

Clark University offers a generous benefit package for full and, if applicable, part-time employees that include; paid time off, generous retirement plan, group health and dental insurance, life insurance, and tuition, along with use of many campus amenities. For a complete list of benefits for eligible employees visit here.

Application Instructions:

To be considered for this position, you must submit your credentials online. Create a Clark University Careers Account by clicking on the APPLY NOW button below. You will be able to upload the following documents, which are required for consideration:

  • Resume
  • Cover letter

See the FAQ for using our online system. Please contact us if you need assistance applying through this website.

Already have a Clark University Careers Account? Login to your account to add documents or update your account.

Review of applications will begin immediately and continue until the position is filled. Salary will be commensurate with skills and experience.

Applicants must be currently authorized to work in the United States for any employer.

HR to select: A successful background check is required upon acceptance.


Working at Clark University

A relentless force for positive change

Founded in 1887, Clark University is a liberal arts-based research university committed to scholarship and inquiry that addresses social and human imperatives on a global basis. It is the place where Robert Goddard invented the modern rocket, where Sigmund Freud delivered his only lectures in the United States, and where current students stake their claim to the Clark motto, “Challenge Convention. Change Our World,” which is the rallying cry that inspires our community every day.

Located in the heart of New England — Worcester, Massachusetts — Clark University educates its approximately 2,200 undergraduate and 1,100 graduate students to be imaginative and contributing citizens of the world, and to advance the frontiers of knowledge and understanding through rigorous scholarship and creative effort.

A university on the cutting edge of higher education

Clark is a world-class research university that is small by design, giving students the rare opportunity to contribute to pioneering research projects and to benefit from hands-on experience, close collaboration with peers, and the individual mentorship of faculty.

LEEP (Liberal Education and Effective Practice) is Clark’s pioneering model of higher education,  compelling students to thrive in authentic world and workplace settings, and preparing them for lives and careers of consequence. Clark is the only university to make the development of “capacities of effective practice” an explicit learning requirement for its undergraduates. Critical to success in today’s world, these capacities include imagination, self-directedness, resilience, and the ability to manage diversity and uncertainty. A Clark education reflects a belief in the enduring value of liberal education, as well as the University’s efforts to more deeply attune students’ learning experiences to the profound changes underway in our economy, our society, and our democracy.

The Clark graduate experience reflects the importance of “engaged scholarship” — an innovative educational approach that connects students to the people and organizations intimately familiar with (and working to address) the issues they are passionate about, and that places a premium on effecting measurable outcomes.

Committed to research that advance knowledge and impacts society

The Clark University faculty is composed of world-renowned researchers who foster a culture of excellence in the next generation. At Clark, faculty and students are given the freedom and flexibility to pursue projects that transcend traditional disciplinary boundaries.

The University’s focused areas of research excellence are backed by strong Ph.D. and master’s degree programs that engage graduate students from around the world in such areas as biology, chemistry, economics, geography, psychology, urban education, management, environmental science and policy, Holocaust and genocide studies, and international development and social change. Clark faculty, students, and staff continually develop new ways of thinking and acting that have a positive impact on the lives — and livelihoods — of people throughout the world.

Clark's research profile is enhanced by the presence of a variety of research institutes and centers that build on a foundation of interdisciplinary scholarship: the Mosakowski Institute for Public Enterprise, the George Perkins Marsh Institute, the Higgins School of Humanities, the Jacob Hiatt Center for Urban Education and the Strassler Family Center for Holocaust and Genocide Studies.

Redefining our place in the world by immersing our community in it

Clark has redefined what it means to be a university in today’s interconnected world, forging robust partnerships with universities, educators, researchers, and business and community leaders at home and abroad, enabling its faculty and students to conduct in-depth research, work collaboratively to take on global concerns, and make a tangible difference. This diverse community of educators, researchers, and scholars challenge and inspire each other with their perspectives, insights, and determination. They are creative thinkers eager to defy conventional wisdom, devise inventive solutions to complex problems, and roll up their sleeves to get things done.

Clark itself plays a critical role in the health and well-being of its urban community, known as Main South, through the University Park Partnership — a national model for neighborhood revitalization. Working in tandem with the city of Worcester, Clark has been a change agent in the areas of housing and physical rehabilitation, education, economic development and social and recreational opportunities for residents. The University Park Campus School, which Clark operates in collaboration with the Worcester Public Schools, boasts an estimable record of high achievement and was recognized by President Barack Obama for its record of academic success.

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