The Qualtrics Consultant and Programmer
- Employer
- University of North Carolina at Chapel Hill
- Location
- Chapel Hill, NC
View more
- Administrative Jobs
- Technology, Analysts & Programming
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
H W Odum Inst Res Social Sci-631300
Career Area :Research Professionals
Posting Open Date:05/23/2022
Application Deadline:06/22/2022
Open Until Filled:No
Position Type:Permanent Staff (EHRA NF)
Working Title:The Qualtrics Consultant and Programmer
Appointment Type:EHRA Non-Faculty Research
Position Number:20046104
Vacancy ID:NF0005972
Full Time/Part Time:Full-Time Permanent
FTE:1
Hours per week:40
Position Location:North Carolina, US
Hiring Range:Dependent Upon Qualifications
Proposed Start Date:07/01/2022
Primary Purpose of Organizational Unit:Founded in 1924, the Odum Institute for Research in Social Science provides training, consultation, and research support services to faculty, staff, and students across the UNC-Chapel Hill campus and beyond. Odum expands Carolina’s impact by providing education and support for planning, implementing, and disseminating research. We work to advance rigorous and reproducible research across the data, social and health sciences, while building collaborative, trans-disciplinary research networks. Positioned in the Office of the Vice Chancellor for Research, the Institute is funded through state/university appropriations and grants/contracts led by Institute staff.
The Institute is situated within a campus with a continually growing and diverse faculty, staff, and student body. Deeply committed to diversity, the Odum Institute has created a Diversity, Equity and Inclusion (DEI) committee, and is also pioneering a Diversity, Equity and Inclusion in Research Certificate (DEIR) program. Applications are encouraged from individuals with a commitment to building a diverse and inclusive organization where members from all backgrounds can live, learn, and thrive together.
The Qualtrics Consultant and Programmer (QCP) provides Qualtrics technical support to the University including students (undergraduate and graduate), staff, and faculty. QCP offers support in person, via email, and over Zoom. The QCP provides technical support for all aspects of Qualtrics software including programming, complex logic, using advanced features, distribution of surveys, linkages between surveys, embedded data experience, creating reports, and exporting data. The QCP is also hired by staff and faculty to program and distribute Qualtrics surveys for awarded grants, proposals, and internal university initiatives. The QCP will also assist the Assistant Director of Survey Research and Development in preparing cost estimates for survey projects.
As a Brand Administrator, this role administers the Qualtrics license on behalf of The Odum Institute. In this capacity, the QCP works extensively with ITS and the Vice Chancellor for Research’s Office to coordinate responses to license changes, feature additions/removals, and to guide users through purchasing individual features (when requested). The QCP also helps to on-board divisional brand admins in the various schools and colleges on campus.
The QCP handles administrative tasks including, but not limited to, transferring ownership of surveys, establishing groups for collaboration, and accessing user data upon request. Therefore, the QCP must demonstrate the highest regard for privacy and security of data.
The QCP often provides services to individuals who may not have extensive knowledge of the software and therefore the QCP will need to exhibit patience and take the time to fully explain technical aspects and rationale for courses of action.
Master’s or Bachelors and 0-2 years’ experience; or will accept a combination of related education and experience in substitution.
Required Qualifications, Competencies, and Experience:The role requires a combination of technical knowledge, teaching/instruction, and customer service skills. The QCP must possess extensive critical thinking skills and ask individuals relevant questions to help them think through their project and provide appropriate guidance. Since units across the University rely on services provided, the QCP must be dependable in work attendance, with minimal absences, tardy arrivals, early departures or other schedule conflicts. Advanced familiarity with the Qualtrics platform. Must be able to work with limited supervision.
Preferred Qualifications, Competencies, and Experience:* Bachelor’s degree or higher.
* Experience providing technical support.
* Two or more years’ experience working in Qualtrics and utilizing advanced features.
* Working knowledge of REDCap.
* Professional work experience with surveys.
* Critical thinking skills.
* Clear communication skills – verbal and written.
* Understanding of survey methodology.
* Data collection, management, and analysis experience.
* Ability to manage multiple projects.
* Javascript and/or CSS coding.
Not Applicable.
Organization
The nation’s first public university is at the heart of what’s next, preparing a diverse student body to become creators, explorers, innovators and leaders in North Carolina and throughout the world. Carolina’s nationally recognized, innovative teaching, campus-wide spirit of inquiry and dedication to public service continue the legacy that began in 1795 when the University first opened its doors to students.
Here, in one of America's most beautiful college settings, we offer exceptional careers in richly diverse fields. Come explore what UNC-Chapel Hill has to offer you.
Undergraduate Enrollment: 19,117
Graduate/Professional Enrollment: 10,894
Total Student Enrollment: 30,011
Founded: 1789, as the first state university in the United States
Type of Institution: Public, four-year
Undergraduate Admission: 15,961
Graduate/Professional Enrollment: 10,039
Total Student Enrollment: 26,000
Faculty: 3,000
Percentage of faculty who hold Ph.D.s or the highest degrees in their field: 94 percent
Faculty/student ratio: 1/14
Location: UNC is located in the heart of Chapel Hill, the best college town in America! It's a friendly town of about 40,000 in the geographical center of North Carolina. Chapel Hill is at the western point of the Research Triangle, an area of about one million people, comprised of Chapel Hill, the cities of Durham and Raleigh, and the Research Triangle Park, home of many corporate offices and scientific research centers. Carolina is about 30 miles from the state capital, Raleigh, and 20 minutes from Raleigh-Durham International Airport.
Chapel Hill's main street, Franklin Street, borders the campus and offers shops, coffee houses, cafés, movie theaters and houses of worship. The town has a historic district, museum, library, parks, malls, and many recreational facilities.
Origins of Carolina's students: 82 percent of UNC's freshmen are from North Carolina and 18 percent are from out-of-state. Our students come from 42 different states and our international students represent 37 countries.
Size of freshman class: Approximately 3,400
Class size: Barely five percent of undergraduate classes contain more than 100 students; two-thirds of undergraduate classes have fewer than 30 students. Forty-one percent have fewer than 20 students, including First Year Seminars, in which first-year students work closely with professors.
Sports and athletic programs: UNC is an NCAA Division I school with 28 varsity teams. Carolina is the proud home of the Dean Smith Center, Kenan Stadium, Carmichael Auditorium, Koury Natatorium, and many other fine athletic facilities. Students join more than 60 intramural and club sports, which include baseball, bowling, crew, golf, lacrosse, rock climbing, rugby, tae kwon do, and ultimate frisbee. The Student Recreation Center offers weight training, aerobics, stair machines, and all the equipment you would expect to find at a great health club! Carolina offers a newly renovated outdoor pool and indoor pools, a golf course, tennis courts, and the longest zipline in America!
Number of residence halls: Incoming undergraduates will live in one of Carolina's 29 residence halls, which are wired for Internet access and cable television. housing.unc.edu
Scholarships and financial aid: About 40 percent of UNC-Chapel Hill students receive scholarships and/or some form of financial aid. studentaid.unc.edu
Special research institutes: Institute for Research in Social Science, Institute of Outdoor Drama, Morehead Planetarium, Kenan Institute of Private Enterprise, Institute of Government, Institute of African American Research.
Career services: On-campus counseling, job fairs, résumé writing service, internships, placement services. www.unc.edu/depts/career
Technological facilities: Students find multiple uses for Carolina's state-of-the-art technological resources. They can access Carolina's computer services through Academic Technology and Networks, which manages academic computing, e-mail, microcomputing labs, interactive media presentation, video and classroom support, and a help desk. The MetaLab oversees the development of SunSITE, one of the world's busiest digital library and electronic publishing projects.
Students may open e-mail accounts, and many use campus computer resources to construct personal Web pages. Students in residence halls have hardwired network connections to the Internet and cable television in their rooms. At the ATN Training center, students may take classes on software packages and utilities. Computer labs are available for student use all over campus.
Carolina Computing Initiative: Beginning with the freshman class of 2000, undergraduates must purchase laptop computers. The University has arranged for IBM to offer computers at excellent prices. Students, faculty, and staff will enjoy cost savings, higher quality compatible equipment, and better technical support through CCI. www.unc.edu/cci
The Study Abroad program allows students to live and learn in Europe, the Middle East, Asia and the Pacific Rim, Africa, and the Americas. www.unc.edu/depts/abroad
The Honors Program offers special seminars, research programs, and the chance to design your own independent studies. www.unc.edu/depts/honors
Carolina students spend time in public service through student organizations, the Campus Y, the Carolina Center for Public Service, and courses that incorporate community service.
UNC's chapter of Phi Beta Kappa, a national collegiate honor society, is the oldest in North Carolina, dating from 1904. There are many other honorary societies at Carolina.
UNC offers ROTC programs in all branches of national military service.
Through the First Year Seminars program, first year students will understand what it means to study at a premier research university. They will learn from faculty members and share in their research in seminars of no more than 20 students.
Life outside the classroom: More than 370 clubs, teams, and student organizations offer something for everyone! You can choose from among musical and dramatic performing groups, publications, ethnic and religious clubs, the Campus Y and other service organizations, fraternities and sororities, and pre- professional organizations. Whatever your interests, you will find others at Carolina who share them! www.unc.edu/depts/union/student/listintr.htm
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