SYSTEM SUPPORT ANALYST-ENTRY
- Employer
- University of Missouri-Saint Louis
- Location
- St. Louis
View more
- Administrative Jobs
- Institutional & Business Affairs, Clerical & Administrative Support, Technology, Analysts & Programming
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Location: St. Louis
Full/Part Time: Full-Time
Job ID: 42013
Job Description
Answer telephone inquiries concerning technology including questions regarding SSO ids, passwords, MFA, Secure Auth, networking, Canvas, email, general purpose software and hardware.
• Install and configure desktop computer systems running Windows, Macintosh OS and peripherals.
• Help faculty, staff, and students get connected to the campus network via VPN (virtual private network), wireless devices and wired devices
• Relocate desktop computers, projectors and peripherals in labs, classrooms, and faculty/staff offices as required.
• Provide computing and av hardware support, including preventative maintenance for the academic classrooms across campus, including the student computer labs
• Interact with coworkers and supervisor to determine customer support procedures that benefit the campus community.
• Provide installation of faculty and staff computers.
• Provide virus remediation
• Provide and maintain laptops for checkout.
• Provide desktop reimaging services
• The ability to support Managed Printing and software associated with printing.
• Provide TritonCards for Faculty, Staff, Students and vendors
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas
ShiftMonday – Thursday 9:30am – 7p; Friday 1p-5p
SalaryPay commensurate with education and experience.
Minimum starting range: $13.27-$18.00 Hourly
Grade: GGS-006
University Title: System Support Analyst - Entry
High school diploma required. Experience with broad range of LAN and device knowledge skills and expansive knowledge of device / workstation hardware/software/operating systems
Preferred QualificationsIn depth knowledge of Microsoft Windows & Office
-Macintosh support experience
-Strong Customer Service Skills
-Ability to lift and maneuver 75 pounds
As one of the most culturally and ethnically diverse campuses in Missouri, UMSL is committed to maintaining a climate where all students, faculty, staff and visitors can explore their interests, refine their talents and flourish. Inclusive excellence is embedded in our strategic plan which focuses on actions to recruit and retain diverse students and employees and promote activities that encourage civil and constructive discourse, reasoned thought and sustained dialogue in an environment of inclusion, respect and appreciation.
Benefit EligibilityThe University of Missouri - St. Louis offers benefit-eligible employees a wide variety of benefits including: health, dental and vision coverage effective on the first day of employment, retirement, paid time off, tuition assistance for employees and their dependents and employee and dependent life insurance. For more information about our benefits, please visit:
https://www.umsystem.edu/totalrewards/benefits
Diversity Commitment
Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America.
/* Style Definitions */ table.MsoNormalTable{mso-style-name:"Table Normal";mso-tstyle-rowband-size:0;mso-tstyle-colband-size:0;mso-style-noshow:yes;mso-style-priority:99;mso-style-qformat:yes;mso-style-parent:"";mso-padding-alt:0in 5.4pt 0in 5.4pt;mso-para-margin:0in;mso-para-margin-bottom:.0001pt;mso-pagination:widow-orphan;font-size:11.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri;} EEO IS THE LAW
To read more about Equal Employment Opportunity (EEO) please use the following links:
- EEO is the Law English Version
- EEO is the Law Spanish Version
- EEO is the Law Chinese Version
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert