UND Center for Family Medicine/Custer Family Planning is currently recruiting for a front desk receptionist.  The Family Planning receptionist is responsible for scheduling patient appointments, checking patients into the clinic, and data entry of charges and payments.  The position is partially grant funded.

Benefits include single or family health care coverage (UND pays the full premium), life insurance, employee assistance program, retirement plans with generous employer contributions, annual & sick leave in addition to 10 paid holidays.

Optional benefits include supplemental life, dental, vision, flexible spending account, supplemental retirement plans.

UND also offers an employee tuition waiver and a variety of professional development opportunities.

Find out more about UND's great benefits and perks here!

• Greet and register patients in a timely, professional and confident manner.
• Determines, verifies, and updates appropriate patient demographics.
• Answer phone in a timely and professional manner.
• Use knowledge of database system to schedule appointments appropriately.
• Verify insurance coverage for patients through practice management system.
• Prepare, enter and validate resident, community faculty and faculty physician clinic schedules.
• Request and collect payments due from patients, and accurately enter into system.
• Data entry of clinical codes into billing software, and assisting of preparing insurance claims for billing
• Balance cash drawer against software report and prepare funds for deposit process.

• Ability to demonstrate telephone proficiency/etiquette. Ability to maintain strict confidentiality in regard to all information acquired in course of performing the job.
• Excellent interpersonal skills and be able to work closely with faculty and resident physicians.
• Ability to work with patients and the public in a professional, confidential, and calm fashion.
• Ability to respond and perform effectively in emergency and stressful situations.
• Ability to multi-task while still maintaining attention to detail.
• Excellent verbal and written communication skills.

• High School Diploma or GED
• One year experience as a receptionist
• Experience using Microsoft Word and Outlook
• Successful completion of criminal history records check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire.

• Experience as a receptionist in a medical setting
• Experience with patient registration procedures
• Epic software system experience

$31,500 / year, Non-Exempt, Full Time, Benefited

Monday - Friday, 8:00 am - 5:00 pm

For full consideration, all application materials must be fully submitted by 11:59 PM on the closing date.

To find out why living and working in Greater Grand Forks is way cooler, check out Grand Forks is Cooler.

All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.

Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three or more finalists who will be invited to campus.

The University of North Dakota is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other protected characteristic. Women, minorities, veterans, individuals with disabilities, and members of other underrepresented groups are especially encouraged to apply. Applicants are invited to provide information regarding their gender, race and/or ethnicity, veteran’s status and disability status as part of the application process. This information will remain confidential and separate from your application.

Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 showing character of service or NGB 22 and if claiming disabled status, a current letter of disability from the VA dated within the last 12 months.

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at UND.edu. You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND, 58202.