Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Occupational Summary

The Senior Program Coordinator is responsible for the day-to-day coordination of the certificate programs for the Innovation & Entrepreneurship Initiative (I&E). The duties include managing student enrollment, program promotion, advising students, developing university partnerships, documenting student progress, and program assessment. Additionally, this role will serve as a team member for the education area, supporting all education-focused initiatives.

They regularly are required to resolve diverse and advanced problems independently, to manage complex logistics for a variety of stakeholders, and to effectively complete assigned projects. The Senior Program Coordinator reports to the Managing Director for Education and works closely with the entire Innovation & Entrepreneurship Initiative team.

Responsibilities

Serve as a contact for students in regard to the I&E graduate and undergraduate certificates, other Innovation & Entrepreneurship education offerings, as well as students expressing general interest in innovation and entrepreneurship.

• Provide guidance and manage relationships with I&E certificate students.
• Assist in student recruitment, manage I&E certificate application process, review student certificate applications, and make recommendations for admission.
• Understand individual student interests and needs, in order to assist in determining certificate pathways and course selection.
• Provide periodic email and correspondence updates to internal constituencies.
• Market and promote opportunities to students.

Manage I&E certificate student course enrollment, course creation, and data analysis.

• Manage student records and monitor progress toward completion of I&E certificate requirements.
• Contribute to the development, implementation, and analysis of program reports.
• Communicate with registrar regarding course listings and manage student registration process.

Assist in the overall program management of the Innovation & Entrepreneurship Initiative education area program operations.

• Provide project support for the short-term and long-term strategic direction of educational programming within the I&E Initiative.
• Plan, coordinate, and manage logistics and promotion of special events, including speakers, seminars, workshops, and other gatherings.

Responsibilities (continued)

• Serve on various committees and attend professional meetings as appropriate.
• Act as liaison to other programs, offices and departments at Duke.

• Serve as a representative of the Innovation & Entrepreneurship Initiative at program events and in public and university settings.
• Recommend and implement modifications to operations and/or program content to improve effectiveness and use of resources.

Desired Skills

• Demonstrated ability to collaborate successfully with diverse constituencies and all types of people is essential
• Demonstrated ability to handle multiple activities simultaneously

• Strong interpersonal skills, to effectively present the benefits of collaborating with the Innovation and Entrepreneurship Initiative
• High level of creativity, initiative, and motivation

• Strategic mindset to identify opportunities that can be leveraged
• Excellent presentation skills

• Strong customer service orientation
• Attention to detail and follow-through
• Ability to work independently with minimal supervision
• Flexibility to adapt to change and re-prioritize assignments as needed
• Comfortable working in situations where no previous models exist
• Ability to travel
• Proficiency in MS Office Suite programs, specifically Excel, Word and PowerPoint
• Three or more years of administrative/project experience

Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program.

Work requires three years of experience in program administration or involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.