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Information Technology ServicesJob Description
PRIMARY FUNCTION: Serve as a core member of the Systems and Networking team with the mission to create resilient, robust and scalable systems and services for the College.Configure, manage, and troubleshoot mission-critical Windows servers.Manage systems and processes that handle account management for Campus services.Work closely with the Identity Service Team, a cross departmental team that manages people records, access controls and identity & account management.Participate in team management ofthe availability, stability, reliability and performance of the campus-wide server and network infrastructure. Coordinate with the Client Services team to help leverage tools in our environment to secure and support client systems. Communicate effectively with teammates, assist or step in for others when necessary, and be part of the off-hours on-call rotation. Participate in service teams, ITS planning, and other campus technology mechanisms as assigned.
Take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.
Manage and maintain all servers associated with the enterprise Active Directory environment as well as other Windows Servers within a virtual server environment.
Assist the Systems team in managing a diverse array of Windows, Linux and application servers in an on-premise virtual environment and cloud environment.
Assist in the management of applications as necessary to support authentication and authorization.
Assist in the management of Google Apps for Education services.
Manage the permissions and structure of our fileshare solutions.
Cross train with and assist other Systems Administrators as necessary.
Active Directory Management:
Manage our AD and Azure AD environment including policies, schema management, groups and permissions.
Work closely with Coordinate within the Identity Service Team to troubleshoot and improve the full life cycle of accounts access and authorization.
Security: Maintain a robust set of security practices across all services and systems.
Harden AD, monitor systems for risks or security breaches and continuously improve on our security posture.
Work closely with our Client Services team to improve our client/server security posture.
Coordinate with the Senior Director, IT Risk Management and other colleagues who share responsibility for ITS security and risk management practices.
ITS Team Collaboration:
All employees are expected to participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.
Minimum Qualifications (knowledge, skills, education, experience, certifications, licenses)
A bachelor’s degree, preferably in an IT-related field, and at least 3 years experience in systems administration of Active Directory and Windows servers on a large network or an equivalent combination of education/experience.
Experience working with individuals from diverse backgrounds.
Programmatic, structure and process oriented mindset; “we can solve that” attitude.
Extensive experience with Active Directory (AD), in heterogeneous environments preferred, including permissions, group policies and LDAP schema as well as the ability to query and manipulate LDAP data.
Ability to manipulate data for analysis whether it is in a database, LDAP tree or other format.
Windows systems administration experience required and the ability to manage AD servers.
The ability to troubleshoot complex systems and processes as well as strong documentation and communication skills.
Powershell or other scripting experience preferred and a willingness to learn required.
GSuite and Google tools or the willingness to adopt them is a requirement.
Understanding of virtual and cloud environments is a plus.
Smith College views the tools we use to do our jobs as flexible. While expertise in our existing tools is critical for a successful candidate to do the job, it is our expectation that over time changes in technology and the landscape of work may cause us to reevaluate 1) how we provide services and 2) which tools are best suited to accomplish our goals.
All successful ITS staff are known for effectively applied expertise, thoughtful attention to detail, timely and appropriately calibrated follow-up, proactive and constructive problem-solving, openness to new approaches, and for building effective partnerships and trust within ITS, across the College and (where relevant) with external partners.
Please attach BOTH
a current resume and a cover letter in order for your application to be considered for this position . Be sure you have provided all attachments before submitting your application. You will NOT be able to attach additional files after you have hit the Submit button.
Review of applications will begin
June 20, 2022Compensation Grade:
Grade JPosition Type:
About Smith College
Located in Northampton, MA, Smith College is one of the largest women’s colleges in the country and is dedicated to excellence in teaching and research across the liberal arts. A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst. Students cross-enroll and faculty cross-teach across the Five Colleges.
Consistent with the Americans with Disabilities Act (ADA) and Massachusetts General Law, Chapter 151B, it is the policy of Smith College to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact our recruiting team at firstname.lastname@example.org.
Diversity and a culture of inclusion among students, staff, faculty, and administration are crucial to the mission and values of Smith College. We are an Affirmative Action/Equal Opportunity employer and do not discriminate on the basis of race, gender, age, color, religions, national origin, disability, sexual orientation, gender identity and expression or veteran status in the recruitment and employment of faculty and staff, and the operation of any of its programs and activities, as specified by all applicable laws and regulations. Women, minorities, veterans and individuals with disabilities are encouraged to apply.