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Crisis Care Manager

Employer
University of Virginia
Location
Charlottesville, VA

Job Details

The University of Virginia's Department of Student Health and Wellness, Counseling and Psychological Services (CAPS) is seeking to hire a Crisis Care Manager. The Crisis Care Manager is a member of the CAPS Crisis Team and will be directly supervised by the Assistant Director for Crisis Services.

Primary duties include:

  • Providing emergent walk-in support, clinical assessment and risk assessment to students presenting to CAPS in a mental health crisis
  • Facilitation of psychiatric hospitalization or transfers to a higher level of care
  • Liaison duties during student hospitalizations and discharge planning following hospitalization
  • Clinical care management to ensure continuity of care
  • Provision of some afterhours on-call support
  • Attendance at weekly Crisis Team meetings
  • Coordination of referrals and bridging of students to mental health services in the community
  • Assistance in navigating billing and insurance
  • Consultation to students, parents, faculty and staff regarding mental health treatment and resources
  • Development of liaison relationships with community providers
  • Keeping records related to hospitalizations and high acuity cases and supporting the Assistant Director of Crisis Services in analyzing data to help the CAPS and stakeholders better understand and plan for acute student needs
  • Maintenance of ethical and timely documentation of all clinical work in our electronic medical record system.
  • Additional duties may include provision of intakes, brief counseling, group therapy and outreach programs; participation in CAPS training programs; service on university committees and other duties as assigned.

MINIMUM REQUIREMENTS:

  • Master’s Degree in social work or counseling
  • Licensed as a Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC) in the state of Virginia within 6 months of hire
  • Demonstrated experience in clinical case management and navigating systems of care to advocate for client’s needs for individuals at risk and/or with acute mental health needs
  • 3-5 years of experience with mental health emergencies and crisis intervention
  • Experience and success in working with individuals from a range of cultural and socio-economic backgrounds
  • Working knowledge of health insurance products and entities
  • Determined, tenacious and positive attitude; highly collaborative; effective interpersonal skills; self-aware and exercises good clinical judgment and ethical decision making; ability to organize and attend to multiple demands at once while working in a high pace setting; flexibility as needed; makes good use of resources and is accountable.

The anticipated hiring range for this position is $65,000.00 - $74,000.00 commensurate with qualifications and experience. The selected applicant will pass a background check and health/drug screen.

PHYSICAL DEMANDS

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

Application Process:

Please apply through Workday, and search for R0036323. Internal applicants must apply through their UVA Workday profile by searching ‘Find Jobs.’ Complete an application online with the following documents:

• Resume

• Cover letter

Upload all materials into the resume submission field, multiple documents can be submitted into this one field. Alternatively, merge all documents into one PDF for submission. Applications that do not contain all required documents will not receive full consideration.

References will be completed via UVA’s standardized process SkillSurvey. A total of five references will be requested via SkillSurvey during the final phase of the interview process. A minimum of three is required. For information regarding the position or the application process, please contact Michele Jarman.


COVID Vaccination Requirement and Guidelines

Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

Organization

In 1819, the University of Virginia established a new model for intellectual exchange and cross-disciplinary collaboration in higher education. Two hundred years later, as a major research institution, we continue to challenge conventions, lead with ingenuity and advance knowledge for the common good.

What began as an innovative idea has become one of the nation’s leading public research universities, with over 21,000 undergraduate, graduate and professional students. UVA also has over 3,000 full-time faculty offering more than 400 degrees.

Each of the University’s eleven schools has its own distinctive mission, working together to garner consistently high rankings—including #2 Best Value Public College (Princeton Review, 2016), #3 Public University in the Nation (U.S. News & World Report, 2016), and #3 Best Value Among Public Colleges (Kiplinger’s, 2016).  

As we invest in and strengthen our research capabilities, UVA seeks new faculty ready to uncover new insights, rewrite old rules and collaborate on intellectual discoveries.

RESEARCH COLLABORATIONS THAT CROSS DISCIPLINES

As an R1 institution, the University’s research centers, consortia and laboratories are on the leading edge of discovery and technology, offering collaborative spaces for students and faculty to solve global problems.

Our professors are recognized members of major national scholarly and professional organizations, including the National Academy of Sciences and the American Academy of Arts and Sciences. Our faculty’s engagement in interdisciplinary research is being facilitated by new research institutes specializing in everything from big data to brain functioning, and by cluster hires across schools.

NATIONALLY RANKED HEALTH SYSTEM

UVA is also home to a nationally renowned academic medical center and the UVA Health System, which serves a three-part mission to treat patients, conduct translational research and train medical practitioners in a wide variety of disciplines.

Established as the nation’s 10th medical school in 1825, the institution has since grown to include a 612-bed hospital and a Level I trauma center, nationally recognized cancer and heart centers, a Children’s Hospital, and primary and specialty clinics throughout Central Virginia.

The UVA Medical Center is consistently ranked among the nation’s best hospitals by the U.S. News & World Report magazine and has been named among the top 25 percent in seven specialties.

INSPIRING STUDENTS, INSPIRED TEACHING

The vast majority of UVA students come from the top 10% of their high school class, as well as from all 50 states, over 142 countries and a variety of socioeconomic backgrounds. Despite their diversity, all UVA students share a love of learning and a drive to achieve.

One of the reasons students choose Virginia is our unique residential culture. At UVA, the community of students, faculty and staff personifies the Jeffersonian idea that living and learning are connected. The Academical Village was constructed to support a unique residential experience, with faculty living in the Pavilions, students occupying Lawn rooms and the world-famous Rotunda at its heart. The University’s residential culture continues to support this experience today—strengthened by students, faculty and staff rich in backgrounds, ideas and perspectives. Our unique culture is also paying dividends in innovation:  UVA’s faculty have generated more than 130 patents since 2010.

Perhaps most importantly, faculty come to UVA knowing that instruction is as important as research, and they pride themselves on their many teaching awards.  Our best professors look for ways to encourage, mentor and develop tomorrow’s leaders inside and outside the classroom.

LIFE IN CHARLOTTESVILLE

Living in Charlottesville you’ll find sophisticated restaurants, world-renowned wineries and breweries, cosmopolitan arts and music, friendly urban and suburban neighborhoods and a Piedmont landscape that has lured adventurous souls for centuries.  No wonder the U.S. National Bureau of Economic Research named Charlottesville the “happiest city in America” in 2014.

In addition to UVA and its health system, several major employers have facilities in Charlottesville, including State Farm, Northrop Grumman, the U.S. Department of Defense, GE and others.  Charlottesville is also becoming a center for innovative start-up businesses.  The University also actively helps spouses and partners of faculty members build their networks and pursue employment opportunities with a wide variety of area employers. 

The University of Virginia is an equal opportunity and affirmative action employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply. In accordance with the Americans with Disabilities Act Amendments Act of 2008 (ADAAA) and the Rehabilitation Act of 1973, qualified individuals with disabilities are protected from discrimination and may be entitled to reasonable accommodations to assist in their pursuit of employment at the University. This includes assistance in completing the online job application as well as reasonable accommodations during the interview process. Please contact the UHR Service Center: 434.982.0123 orAskHR@virginia.edu to request assistance.

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