Information Systems Engineer

University of Massachusetts Amherst
UMass Amherst

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Administrative Jobs
Technology, Analysts & Programming
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Job no: 514160
Work type: Staff Full Time
Location: UMass Amherst
Department: A&F Information Technology
Union: PSU
Categories: Computer & Information Technology

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

The Information Systems Engineer develops and maintains Ruby on Rails web applications for intranet and internet transactional websites for Administration and Finance (A&F) departments. Recommends new technologies, helps plan future directions for A&F, and leads internal projects.

Essential Functions

  • Designs, develops, deploys, documents, and supports enterprise class, mission critical web applications using Ruby on Rails, Single Sign-On Authentication, Web Services, version control software, SQL, Oracle, vendor APIs, and other related technologies.
  • Provides consulting to A&F departments on the design and development of web and intranet sites. Designs and maintains web and intranet sites throughout A&F.
  • Participates in the planning of short- and long-term goals and directions for A&F Web programming group.
  • Re-programs and migrates applications from legacy PHP infrastructure to Ruby on Rails while maintaining mission critical access to the information.
  • Leads paired programming and periodic code reviews. Follows University guidelines for security policies, standards, and PCI compliance. Attends training, as required. Other Responsibilities.

Other Functions

  • Performs related duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • A bachelor’s degree in Computer Science, Information Systems, Business or related field and 2 or more years of relevant experience or Associates Degree in Computer Science, Business or related field with 4 or more years of relevant experience.
  • Experience meeting demands of a complex production environment where system availability is mission critical. Must be able to plan and schedule migrations and updates to minimize impact on users. Must be able to troubleshoot and fix problems while communicating expected time to resolution under stressful conditions.
  • Experience programming complex web applications using languages such as PHP and model–view–controller software architecture and frameworks such as Ruby on Rails in conjunction with technologies such as CSS, JavaScript, XML, JQuery and AJAX.
  • Experience with prototyping, unit testing, and agile software development methodologies.
  • Excellent oral and written communications skills.
  • Knowledge of Structured Query Language (SQL) and experience with maintaining Linux systems.
  • Ability to work independently and in a team environment.
  • Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy.
  • Contributes toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration.
  • Understands and contributes to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.
  • Uses access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others.
  • Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

    • Knowledge of web server administration (Apache and Internet Information Server) and experience with data security standards and best practices.

    Work Schedule

    • Monday - Friday, 7.5 hours a day.
    • Required to work some nights and weekends.
    • This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee’s work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.

    Salary Information

    PSU Level 27

    PSU Salary Ranges

    Special Instructions to Applicants

    Along with the application, please submit a resume, cover letter, and contact information for three (3) professional references. Search will remain open until filled.

    UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

    Advertised: May 17 2022 Eastern Daylight Time
    Applications close:


    The University of Massachusetts Amherst is one of the preeminent public research universities in America. Nestled in idyllic Amherst, Massachusetts—often called “The top college town in North America”—the campus is consistently ranked among the top public research universities in the nation, and offers a rich cultural environment in a rural setting close to major urban centers. 

    As one of the nation's top public research universities – as measured by national and international rankings, academic citations, and research funding – the campus spends more than $180 million on research each year, demonstrating its contribution to the nation’s position as a technological and economic leader. The university works in conjunction with academic, government, and private partners to translate new knowledge and scientific discoveries into technical innovations and scholarly works that create opportunities for students, faculty and the public. 

    Eight schools and colleges offer more than 85 undergraduate majors, 68 master’s and 48 doctoral degree programs, many counted among the top programs in the nation and world. UMass Amherst is also home to New England's premier honors college.

    The 1,159 full-time faculty members are dedicated teachers and world-renowned researchers and the campus has regularly been listed among the top performers in terms of faculty awards. With over 24,000 students from all 50 states and over 70 countries, the student body is the most academically successful in the history of the campus. Students participate in 240 organizations, 21 NCAA Division I athletic teams, extensive intramurals, living-learning residence halls, community service, and internships. With one of the largest residential life systems in the nation, UMass Amherst houses approximately 12,000 students on campus. The university is enjoying a facilities renaissance, including new buildings in the sciences, the arts, and recreation. UMass Amherst is part of the Five College consortium with Smith, Mount Holyoke, Hampshire and Amherst colleges.

    As an employer, the University of Massachusetts Amherst is a national leader in developing family-friendly policies, benefits and amenities designed to help faculty members develop both productive careers and satisfying personal lives. The university offers one of the nation’s most generous parental leave policies. The university is also part of the Academic Career Network, a regional consortium formed to serve dual-career couples and encourage greater diversity in the academy.


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