Job Description
The University of Maryland, Baltimore is currently seeking a Program Management Specialist for the School of Medicine, Department of Neurology Multiple Sclerosis Division.

The Maryland Center for Multiple Sclerosis has been forefront in the MS community for more than 25 years and is responsible for the care of approximately 1,500 MS patients in the area. It has earned a national and international reputation as a center of excellence in the MS field. The trials conducted here have led to the development of some of the first medications approved to treat MS. 

Incumbents will exercise discretion and judgment with considerable consequence of error. Under general supervision, requires comprehensive knowledge of the organization or program where assigned, skill in working with issues related to policy, procedures, and confidential matters, and involves considerable participation in the work of the supervisor. Incumbent will independently handle and coordinate patient inquiries, scheduling needs, insurance authorizations, and physician communications and resolve scheduling conflicts to ensure patient satisfaction and care. 

UMB offers a generous benefits package that starts with 11 vacation days, 14 floating and holidays, 15 sick days; comprehensive health insurance and retirement options; and tuition remission for employees and their dependents at any of the University System of Maryland schools.

UMB requires all faculty, staff, and students to be vaccinated against COVID-19. Exemptions for medical or religious reasons will be processed through Human Resources.

PRIMARY DUTIES:

• Assists in the management of assigned program or supervision of an operational unit.  Assists in the planning and implementation of new or revised programs, procedures, practices and organization.
• Assists in or conducts studies and analyses of programs, organizations, procedures, or systems of limited scope or assists senior specialists in more complex projects.
• Collects, compiles, and organizes data pertinent to various ongoing studies.  Analyzes, summarizes, and communicates this information to appropriate officials.
• Assists in the preparation of final reports, recommendations, and other information resources for the improvement of the organizational element or its programs.
• Assists in planning and coordinating administrative activities of a program, such as assisting in the formulation and preparation of the organization’s budgets, grant proposals, and project proposals.
• Consults with program head and administrative officials regarding policies, trends, and interpretation of data and program needs following specific instructions.
• Conducts basic efficiency, time and cost studies and analyses of work processes and systems.  Prepares simple statistical tables and charts, staffing patterns, work flow and organization charts.
• Establishes effective communication channels and acts as liaison between the program and officials within and outside the institution.
• May supervise clerical personnel.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon departmental needs.

Qualifications
EDUCATION: Bachelor's degree.

EXPERIENCE: Two (2) years of experience in administrative staff work.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES: Elementary knowledge of reference and research methods and techniques used in collecting, compiling, and organizing data and information; of basic methods and techniques used in organizing and conducting studies and analyses or programs, procedures, and organizations; of basic analytical and statistical principles and techniques.  Skill in the use of office automation software and its application; in operating manual and automated office equipment.  Ability to establish and maintain effective working relationships; to present ideas and information clearly and concisely both orally and in writing; to perform mathematical computations; to present statistical material in chart and graph form.

OTHER: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

Based on the duties of this position, selected candidates are eligible to participate in the Bargaining Unit (Union).

SALARY RANGE: $44,000 - $48,800

 

UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Staffing department at HRJobs@umaryland.edu.

If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

Job: Reg or CII Non-Exempt Staff
Shift: Day Job
Organization: School of Medicine - Neurology
Job Posting: May 13, 2022
Unposting Date: May 31, 2022, 10:59:00 PM