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Student Account Coordinator/Cashier

Stetson University
DeLand, Florida, United States
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Job Details

Student Account Coordinator/Cashier

Tracking Code868-280Job Description

This position will serve as a Student Account Coordinator/Cashier with primary responsibilities in the Bursar area. The Coordinator/Cashier will accept and process payments, make monthly payment plan collection calls, answer billing and payment related questions and serve as a customer service position in Bursar’s Office. This position will work in collaboration with other Bursar/Financial Aid staff to ensure timely posting of payments and refunds.


  • Receive and post cash, check, and monitor credit card transactions
  • Daily balancing of cashiering sessions and preparing bank Deposits
  • Grant exceptions on registration holds to students on behalf of the University
  • Post all enrollment deposits received from Admissions
  • Post all study abroad and trip deposits
  • Verify and process Student refunds
  • Verify and process Monthly Payment Plans (MPP) Applications
  • Answer Main phone line for the Student Account Office
  • Responsible for Student Accounts email account
  • Open office mail and distribute
  • Provide excellent customer service to prospective, current, and former students
  • Answer basic questions and provide direction to students with questions in the areas of Financial Aid and Registrar
  • Other duties as assigned

Minimum Education: HS Diploma/GED

Required Skills
  • Proficient in Microsoft Office products such as Outlook and Excel
  • Outstanding customer service skills
  • Ability to communicate effectively via phone and email
  • Ability to multitask in a fast paced environment
Required Experience
  • Knowledge of basic accounting practices
  • Experience handling money
  • Experience with Banner preferred

Salary Grade: 4

Completed COVID-19 Vaccine status required

Job LocationDeLand, Florida, United StatesPosition TypeFull-Time/Regular


Stetson University is located in DeLand, Fla., with a second campus in Gulfport, Fla. and two satellite centers. Founded in 1883 by Henry A. DeLand as the DeLand Academy and later renamed Stetson University to honor its benefactor, John B. Stetson, the university has a storied history of leadership, values and significance. The university is home to many Florida firsts, including the first collegiate newspaper, the oldest schools of business administration and music, the first college of law and was the state's first private university to integrate.

But our story is about more than the buildings at our campuses and those who helped build them; it's really about our students.

The university is led by President Wendy B. Libby, supported by administrative offices which provide services and resources to students and faculty. Stetson University is home to 73 academic programs in four divisional areas and with undergraduate and graduate studies offered in many areas. The university is accreditedby numerous accrediting agencies, including the Southern Association of Colleges and Schools Commission on Colleges, and curriculum is closely aligned with the marketplace to prepare students for life after Stetson. Undergraduate leadership, research, volunteer service and participatory activities flourish at all four of the university's locations.

At Stetson University, graduation isn't the end goal. It's just one stop along the way as students pursue something greater for themselves and the world around them.

At Stetson University, we dare students to be significant.

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