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Financial Aid/Veteran Affairs Advisor

Collin College
Frisco Campus

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Administrative Jobs
Institutional & Business Affairs, Financial Aid
Employment Type
Full Time
Institution Type
Four-Year Institution
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Primary Location:

9700 Wade Boulevard, Frisco, Texas, 75035

We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities.

Job Summary:

Advise and assist financial aid and veterans students through the entire process of applying for benefits/aid all the way through to receiving their award/benefit payments. Coordinate the state and federal work study programs and oversee the scholarship programs, both of which are district-wide responsibilities.

Required Qualifications:

Essential Duties and Responsibilities

  • Utilize the Banner system, including tracking, verification data input, awarding of financial aid, scholarships, loans and grants.
  • Assist in advising students to develop realistic personal financial budgets as part of the preparation of the financial aid application process.
  • Advise financial aid and veteran students on the application process, including deadlines, degree choices, maintaining satisfactory academic progress and other eligibility requirements, understanding federal, state and Collin rules and regulations. Troubleshoot issues in accordance with federal, state and institutional rules and regulations.
  • Coordinate the state and federal work study programs for the district. Work with Human Resources, Payroll, and the hiring supervisors to ensure compliance with all program requirements. Gather and report information about the work study program to the District Director.
  • Advise students on their academic progress and status as a financial aid recipient.
  • Supervise the financial aid work study and student assistants at Spring Creek Campus. Post positions, interview, and hire the financial aid work study students for the Spring Creek Campus. Manage training, professional development and disciplinary issues for the work study and student assistants.
  • Conduct financial aid workshops when needed with high school students, counselors and families of prospective students.
  • May move data files and monitor processes to ensure electronic programs are running correctly.
  • May check and answer emails from various sources. Send emails to students as necessary.

Supplemental Functions

  • Perform other duties as assigned.
  • Perform all duties to maintain all standards in accordance with College policies, procedures and Core Values.

Knowledge, Skills and Abilities

  • Knowledge of federal and state financial aid regulations
  • Knowledge of Collin student worker policies and procedures
  • Knowledge of the college’s academic programs and their requirements
  • Knowledge of FERPA regulations
  • Organizational skills
  • Critical thinking and decision making skills
  • Good presentation skills
  • Strong verbal and written communication skills
  • Customer service skills
  • Conflict resolution skills
  • Leadership and supervisory skills
  • Ability to work under pressure and maintain professionalism
  • Ability to troubleshoot issues and solve problems
  • Ability to use Microsoft Office applications such as Word and Excel
  • Ability to maintain confidentiality and follow the professional code of ethics for financial aid administrators

Physical Demands, Working Conditions and Physical Effort
Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required.

Bachelor's degree from a regionally accredited institution and a minimum of two (2) years of experience required.

**This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.**

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions.

Required & Preferred Qualifications (if applicable):

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.

***This is a Security Sensitive position. Therefore candidates will be subject to a criminal background check.***

Compensation Type:


Employment Type:

Full time

Compensation Range:




For any employment questions, please contact HR at (972) 985-3783 or send an email to:

Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.

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