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IT Generalist

Employer: Livingstone College
Location: Salisbury, NC

Employment Type: Full Time
Institution Type: Four-Year Institution

Job Details
Organization

Job Details

IT Generalist Division: Business and Finance Department: Information Technology Reports to: Chong Dan Position Summary The selected individual must have the ability to oversee the implementation, configuration, operation, maintenance and troubleshooting of IT systems and components (e.g., NGFW’s, VoIP, Web-filters, Switches, Routers, Servers, SAN’s, Wireless systems, Access Control systems, Surveillance, Backup & Virtual appliances, etc.) in a variety of IT functional areas using a broad spectrum of hardware/software technologies and methodologies. Performs administrative and operational support services for IT technology systems including analysis and troubleshooting to ensure optimum utilization of IT resources. Documents and communicates findings and recommendations to the IT Director. Essential Duties & Responsibilities  Establishes information technology systems by programming, configuring, implementing data, voice, video and various network systems adhering to accepted industry standards.  Helps plan and oversee network installations by studying technical specifications and preparing SOP’s.  Inventories and prioritizes network and equipment repairs.  Verifies service by testing and re-programming circuits, equipment, and alarms; identifying and correcting problems; and conferring with other team members.  Documents network & systems by recording configuration diagrams and programming.  Analyzes network performance, prepares and presents reports based on that analysis.  Maintains network security by monitoring, analyzing data, implementing mitigation actions and enforcing data & network security policies and rules.  Maintains network by troubleshooting and repairing outages, testing network back-up procedures and updating documentation.  Maintains customer rapport by listening and answering questions and resolving concerns/trouble-tickets in a timely manner.  Maintains a safe work environment by following standards and policies.  Updates job knowledge by participating in educational opportunities and reading technical publications. Education/ Experience  Associates Degree in Information Technology, Telecommunications, Computer Science or related field and 4 years work experience, or equivalent technical/vocational certification such as, CCNA, CompTIA Network+ or Security+ and 6+ years networking experience is preferred.  Sound fundamental knowledge of computer hardware & networking equipment/technologies is optimal.  Software and hardware certifications is a plus. Life at Livingstone College Livingstone College is a private, four year liberal arts institution founded in 1879 by the African Methodist Episcopal Zion Church. Secured by a strong commitment to quality instruction, the College offers excellent liberal arts and religious education programs for students designed to develop their potential for leadership and service to a global community. About Livingstone College: http://Livingstone.edu Livingstone College is an equal opportunity employer that employs qualified individuals based upon job related qualifications regardless of race, religion, ancestry, gender, sexual orientation, national origin, age, disability, marital status, domestic partner status, medical condition, political affiliation or any other classification proscribed under applicable federal, state or local law. Livingstone College complies with all laws regarding reasonable accommodation for disabled candidates and employees. Applicants requiring reasonable accommodation in order to participate in the interview process are requested to contact Human Resources in order to arrange such accommodation. We offer competitive compensation and an attractive benefits package. No recruiters or agencies without a previously signed contract

Organization

Our Mission:

Livingstone College is a private, historically black institution that is secured by a strong commitment to quality instruction. Through a Christian-based environment suitable for learning, it provides excellent liberal arts and religious education programs for students from all ethnic backgrounds designed to develop their potential for leadership and service to a global community.

Our History

Livingstone College was originally founded in 1879 as Zion Wesley Institute by a group of African Methodist Episcopal Zion ministers for the purpose of training ministers in Concord, in Cabarrus County, N.C. After three brief sessions, directed by Principals Bishop C. R. Harris and Professor A.S. Richardson, Zion Wesley Institute was closed. In 1881, Dr. Joseph Charles Price and Bishop J. W. Hood changed their roles from delegates to the Ecumenical Conference to fund-raisers, with a sole purpose of re-establishing Zion Wesley Institute.

Eventually, the Rowan County Town of Salisbury, just 20 miles northeast of Concord, offered Zion Wesley Institute Board of Trustees a generous $1,000 donation and an invitation to relocate the institution to Salisbury. The trustees accepted both gifts, and the College re-opened in Salisbury in 1882 on J. M. Gray’s farm, called Delta Grove, which consisted of one building and 40 acres. Besides moving from Concord to Salisbury, the College also changed its name, becoming Livingstone College, in honor of David Livingstone, a British Christian missionary, philanthropist and African Explorer. Dr. Price, the founder of Livingstone College, became its first president and served from 1882 to 1893.

Holistic Learning:

Livingstone College offers a Holistic Learning Environment that is designed to address the needs of a diverse student population. As a church-affiliated institution, Livingstone College seeks to attract professionals who are committed to supporting and fostering such principles. Such commitment and support paved the way for the launching of a very unique initiative. The initiative is entitled "The Total Learning Environment." "The Total Learning Environment" is a new holistic approach to academic preparation, whereby we will create a learning environment designed to change attitudes and modify student behavior. Students who matriculate on the campus of Livingstone College, in addition to their academic preparation, will participate in a number of activities and programs, designed to address the cultural scars of their past, enabling them to leave our institution with the academic preparation to compete in our global economy, and where they will have immediate positive impact on our society. Additionally, our students will be prepared to positively address the challenges, which plague the African-American community - particularly those challenges that exacerbate their dilemma. The College implemented a curriculum, which helped to develop "The Center for Holistic Learning." One of the first programs of its kind, "The Center for Holistic Learning" promotes both the awareness and mastery of the following modules/concepts:

Health, Wellness & Fitness
Emergency Response & First Aid
Political Action & Social Responsibility
Volunteerism, Public Service
Cultural and Social Awareness
Debt Management, Personal Responsibility, & Philanthropy
Individual & Organizational Leadership
Spanish as a 2nd Language
Technology & The 21St Century
Faith-Based Strategies for the Enhancement of the Quality of Life

Our Home:

Livingstone College is located in the heart of Rowan County’s historic Salisbury, North Carolina. Known by many as “The Jewel of The South”, Livingstone College sits quaintly against a picturesque backdrop of lush green grass and majestic maple and oak trees, making it the ideal learning environment. With an enrollment of 1200 students, the College is strategically located 45 miles from Charlotte and the Piedmont Triad of Greensboro, Winston-Salem and High Point, North Carolina.

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