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Director of Operations, Office of Vice Provost for Online and Innovative Education

Binghamton University, State University of New York
Binghamton, NY

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Job Details

Category:: Professional
Department:: Office of Vice Provost for Online and Innovative Education
Locations:: Binghamton, NY
Posted:: May 10, 2022
Closes:: Jun 9, 2022 - 11:59 PM EDT
Type:: Full-time
Ref. No.:: 04698
Position ID:: 147429

About Binghamton University:

Binghamton University is a world-class institution that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by outstanding academics, facilities and community life - promotes extraordinary student success.

Binghamton merges rigorous academics, distinguished faculty and state-of-the-art facilities to engage and challenge its 18,000 students. The high-achieving Binghamton student body also represents a great diversity of life experiences, from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration and community service.

Job Description:

Budget Title: Staff Associate (SL-4)

Salary: $80,000 - $86,000

The Office of the Vice Provost for Online and Innovative Education at Binghamton University invites applicants for a 12-month, full-time position as Director of the Operations. The Director of Operations will report directly to the Vice Provost for Online and Innovative Education. Core duties will include responsibility for all operational aspects and strategic planning for the implementation of Summer and Winter Sessions, Microcredentials, Continuing Education and Professional Development Programs, and the current and growing portfolio of exclusively online degree and certificate programs.


Online Programs Implementation

  • Assist with the planning and operations of exclusively online degree programs & ensure that day-to-day operations are appropriately managed, efficient and effective
  • Work collaboratively with administrators in the development, implementation, documentation, and enforcement of program policies and procedures
  • Coordinate with academic administrators at all levels on matters of program delivery and curriculum development for exclusively online programs
  • Provide guidance to colleges and units in establishing new exclusively online programs

Summer & Winter Programs

  • Strategic Planning
  • Develop strategic plans and policies for Summer and Winter Programs
  • Develop and manage strategies for market analysis, market planning, public relations, and promotion for the University's Summer and Winter Programs
  • Work with the Binghamton University schools, departments, and unites to plan and develop academic programs
  • Establish enrollment targets and programming goals
  • Actively monitor course enrollment and make course cancellation decisions to achieve financial and programmatic goals
  • Oversee course proposals and schedule building

Operations, Financial Planning, Reporting and Contracting

  • Oversee course proposals and schedule building
  • Develop fiscal models for the University's Summer and Winter programs
  • Create faculty pay matrix and initiate faculty pay
  • Work with departments to develop financial models and payment sliding scales for Summer and Winter Session Instructors
  • Oversee hiring including offer letters and HR processes for session instructors
  • In collaboration with the business office and office of institutional research, manage financial reconciliation and reporting for Summer and Winter sessions

Marketing and Promotion

  • Manage the creation, publication and distribution of all Summer and Winter Session marketing Materials
  • Update and maintain the Summer and Winter Session Websites
  • Compile list of online courses for Open SUNY course listing


  • Supervise Summer and Winter programs support staff

Micro credentials, Continuing Education, and Professional Development

  • Serve as co-chair of the Micro credentials Faculty Senate committee
  • Expand a vision for scaling the use of competencies and digital badges
  • Coordinate activities and processes in support of Micro credentialing and Digital Badge functions which include review of newly proposed micro credential programs and digital badges, and coordination of the issuance of digital badges for approved programs
  • Serve as a resource for offices and departments interested in proposing new micro credential offerings
  • Report on the effectiveness of micro-credential and digital badging program engagement initiatives utilizing data and analytics
  • Oversee the implementation of new software platform for non-credit bearing and continuing education programs


  • Strong organization skills
  • Strong oral, written, and presentation skills
  • Bachelor's degree
  • 3-5 years administrative experience in higher education


  • Master's degree

Additional Information:

Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at [email protected]

Payroll information can be found on our website

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:

Equal Opportunity/Affirmative Action Employer
Binghamton University is an equal opportunity employer. All employment decisions are based on job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws of the State of New York. Binghamton University will not tolerate discrimination or harassment based on any of these characteristics. All qualified applicants are encouraged to apply

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.

Application Instructions:

Deadline for Internal Applicants: May 26, 2022

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Persons interested in this position should apply online.

Please submit:

  1. Resume,
  2. Cover letter, and
  3. Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents:


Working at Binghamton University

Message on working at Binghamton University from President Harvey Stenger    


Binghamton University opened its doors as Triple Cities College in 1946, to serve the needs of local veterans returning from service in World War II. Originally located in Endicott, N.Y., five miles west of the present campus, the fledgling school was a branch of Syracuse University.

Four years later, the college was incorporated into the State University of New York (SUNY) and renamed Harpur College in honor of Robert Harpur, a Colonial teacher, patriot and pioneer who helped settle the area west of Binghamton.

In 1961, the campus moved across the Susquehanna River to Vestal. Growing enrollment and a reputation for excellence soon led to the selection of Harpur College as one of four doctorate-granting University Centers in the SUNY system.

In 1965, the campus was formally designated the State University of New York at Binghamton, and in 1992, Binghamton University was adopted as our informal name.

Mission Statement

Binghamton University is a premier public university dedicated to enriching the lives of people in the region, state, nation and world through discovery and education and to being enriched by partnerships with those communities.

Vision Statement

Binghamton as an institution is dedicated to higher education, one that combines an international reputation for graduate education, research, scholarship and creative endeavor with the best undergraduate programs available at any public university.

We are an academically selective community that shares ideas across departments, disciplines and borders. We encourage faculty, students and staff to ask unexpected questions, foster open dialog and develop innovative solutions to important problems.

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