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Research Computing Consultant/Systems Engineer

University of Massachusetts Boston
UMass Boston

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Job Details

Job no: 514088
Position Type: Staff Full Time
Campus: UMass Boston
Department: IT Research Computing
Pay Grade: 34
Date opened: 10 May 2022 Eastern Daylight Time
Applications close: 15 Jun 2022 Eastern Daylight Time

General Summary:

Reporting to the Director of Research Computing, the Research Computing Consultant/ Systems Engineer will work with senior staff and faculty to facilitate use of Research Computing systems and technologies. The incumbent will regularly engage researchers, via consultations and training, in the use of state-of-the-art Research Computing systems, tools, and software to enable research productivity. The incumbent will provide Linux workstation and general technology support for research needs; will serve as a resource for researchers; and will compile, install, configure and support scientific applications. The incumbent will also assist with pre- purchase hardware specification, design, installation and configuration of workstations, servers and related equipment; and will administrator, monitor and maintain high performance compute cluster(s) and storage, compute, and web servers for use by faculty, staff and students for research.

Examples of Duties:

  • Participate in hardware specification, building, configuring, and running Research
  • Computing (RC) systems, including HPC clusters, servers and workstations
  • Monitor and maintain RC systems, including upgrades and patching with attention to security
  • Regularly engage a diverse set of researchers via support requests and in-person or virtual consultations during office hours
  • Define, monitor and report performance metrics to ensure effective and efficient use of RC resources
  • Compile, install, configure and support scientific applications for faculty, research staff and students
  • Support and collaborate with researchers, decentralized IT support personnel, and
  • key central IT personnel (e.g. systems, operations, and security)
  • Working with researchers, assist with design and debugging of research workflows
  • Assist researchers with determining optimal technology solutions for their needs
  • Regularly contribute to best practices documentation and knowledge transfer
  • Help build curriculum and lead training workshops researchers on the use of RC resources
  • Assist with marketing RC programs and initiatives
  • May mentor student employees
  • Perform other duties as assigned.


Minimum Qualifications:
  • Minimum of 5 years relevant post-secondary education or relevant work experience or a combination of the two
  • Three-five years of Linux Systems administration and/or Linux customer service is required.
  • Demonstrated ability or potential to advocate for and cultivate an environment that
  • supports diversity, equity, inclusion, and accessibility (DEI&A).
  • Scripting skills, including Bash, Python, Perl is required.
  • Working knowledge of at least one high-level language (C, C++, Fortran) is preferred.
  • Experience with Mac OS and web applications, including LAMP is preferred.
  • Experience in HPCC and storage administration preferred.
  • Working knowledge of research-related hardware, software, practices and toolsets
  • Ability to work well on collaborative, cross-functional teams, that include both
  • technical and non- technical members, to accomplish assigned tasks
  • Ability to adapt to evolving service and technology paradigms
  • Ability to excel in a dynamic and changing environment with competing priorities
  • Strong oral and written communication skills
  • Strong interpersonal skills
  • Strong commitment to customer service.

Application Instructions:

Please apply online with your resume, cover letter and list of three professional references.

Review of candidates will begin following the application closing date.

Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.

Salary Ranges for the appropriate Pay Grade can be found at the following link:


Salary Ranges

This is an exempt union position.

All official salary offers must be approved by Human Resources.

UMass Boston requires all employees to be vaccinated against COVID-19 and to confirm proof of their vaccination status including booster. Exemptions from the vaccine requirement will be permitted only for qualifying religious or medical reasons. Regardless of vaccination status, you must wear a face covering in public indoor spaces on campus.

Applications close: 15 Jun 2022 Eastern Daylight Time


Working at University of Massachusetts Boston

The University of Massachusetts Boston is nationally recognized as a model of excellence for urban public universities. The scenic waterfront campus is located next to the John F. Kennedy Library, with easy access to downtown Boston. 

The second-largest campus in the UMass system, UMass Boston combines a small-college experience with the vast resources of a major research university. With a 16:1 student-to-faculty ratio, students easily interact with professors because most teaching occurs in small class sizes. Ninety-three percent of full-time faculty hold the highest degree in their fields.

UMass Boston’s academic excellence is reflected by a growing student body of nearly 16,000 undergraduate and graduate students. The university’s eight colleges offer more than 100 undergraduate programs and 50 graduate programs. The University Honors Program serves 300 students who thrive on intellectual challenge. Enriched courses probe more deeply into theory or venture further into application.

UMass Boston’s diverse student body provides a global context for student learning, and its location in a major U.S. city provides connections to employers in industries such as finance, health care, technology, service, and education, offering students opportunities to gain valuable in-school experience via internships, clinicals, and other career-related placements.

More than 100 student organizations — including clubs, literary magazines, newspaperradio stationart gallery, and 16 NCAA Division III sports teams — offer a rich campus life. Students live throughout Greater Boston and in apartment communities just steps from the campus, and enjoy the rich amenities, cultural attractions, and educational opportunities that make the city the biggest and best college town in the nation.

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