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KC Scholars Program Director, Student Success, 81859

University of Missouri-Kansas City
UMKC Volker Campus
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Job Title: KC Scholars Program Director, Student Success, 81859
Location: UMKC Volker Campus
Full/Part Time: Full-Time
Job ID: 41733
Hiring Department

Student Success

Job Description

KC Scholars is a scholarship and student support program for students and adults who are low- and modest-income and across six counties and two states: Wyandotte and Johnson Counties in Kansas and Cass, Clay, Jackson, and Platte Counties in Missouri. The program launched in September 2016 with the first awards made in spring 2017 and the first Scholars enrolling in college in the fall of 2017. The program serves high school students (who are in public, charter, and private schools and home-schooled), adults with some college, but no degree, and adults with an associate's degree who are supported to earn a bachelor’s degree. Currently UMKC has approximately 500 KC Scholars students.

This position will oversee all activities associated with the KC Scholars Program, including scholarship program management, and UMKC scholar support (academic, financial, social/emotional). As the primary point of contact for communication with the KC Scholars, this position will assist with recruitment, plan special events and programming, and ensure seamless collaboration with other units on campus.

Description of Duties (includes, but not limited to):

  • Academic support will involve working with students to utilize their degree audit and planning tools to ensure timely graduation, collaborating with academic advisors and academic support services on campus as needed. Financial support includes ensuring students understand their bill, assistance with the FAFSA, collaborating with Financial Aid advisors and the Financial Wellness Center. Social/emotional support will be provided by acting as the KC Scholars point person for questions and concerns and connecting them to relevant on campus and community support.
  • Design and deliver co-curricular programming and events to meet the students' needs and support student success. Provide programming and events appropriate for first-time college students and transfer students/adult learners. Capitalize on existing support services on campus.
  • Scholarship program management includes monitoring and managing data on engagement and outcomes. Partner with UMKC Financial Aid office to solve any issues that arise with outstanding payments or refunds. Follow up on referrals or alerts reading KC Scholars, utilizing UMKC’s technological systems.
  • Communication and collaboration advocacy as needed with academic units, UMKC student affairs and student success offices and the Peer Academic Leadership (PAL) program.
  • Assist with recruitment via the creation of messaging to student inquiries, local high schools, and community college contacts, and admitted students.
Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications
  • The ability and willingness to work evening and weekend hours is occasionally required.
  • Master’s degree or higher in Education, Psychology, Higher Education, or other related fields
  • Working knowledge of student development/learning theory
  • Understanding of adult learning principles
  • Experience developing and managing coaching and/or other academic support programs such as tutoring or supplemental instruction
  • Experience working in higher education
  • Experience as a post-secondary teacher
  • Experience conducting training workshops or making presentations
  • Experience in Academic and Career Advising
Full Time/Part Time

Full-time, benefit eligible


$47,476 - 50,600 commensurate with experience, education, and internal equity

Application Deadline

May 30, 2022

Application Instructions

Applicants must combine all application materials (cover letter, resume, and list of five references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.

Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).

If you are experiencing technical problems, please call (800) 488-5288.

Note, you must provide a description of job duties for each Work Experience entry on your application. Please carefully review the application instructions section of our Careers page prior to submitting your materials.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.

Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and functions of this job. If you believe you may have difficulty performing any of the duties or functions of this job, please contact the Office of Affirmative Action at (816) 235-1323.


To read more about Equal Employment Opportunity (EEO) please use the following links:

UMKC Statement on Diversity Diversity, equity and inclusion are central to the UMKC mission as an urban-serving institution. Kansas City is a particularly diverse city, including African, African American, Asian, German, Irish, Italian, Latino, Mediterranean, Middle Eastern, Native American and Slavic communities. Such ethnic diversity, in addition to our thriving neighborhoods of the Westside, Northeast Kansas City and the Eastside, fosters creativity, connection and innovation, which is showcased across the region. Major attractions such as the Annual Ethnic Enrichment Festival, the Negro Leagues Baseball Museum, the Filipino Cultural Center, the American Jazz Museum, Guadalupe Centers and Mattie Rhodes and Kansas City Irish Fest are a small sample of the many ways our diverse city enriches us.

For the reasons enumerated above, UMKC’s strategic plan prioritizes our commitment to multiculturalism, globalism, diversity and inclusion. The university’s values call upon its faculty, staff, students and community to position themselves as global citizens who seek out, embrace and celebrate the many benefits of diversity. UMKC received the Higher Education Excellence in Diversity (HEED) Award in 2019 in recognition of our continued commitment to equity and inclusion. Such commitment is demonstrated across teaching, service and research. We welcome applicants to share in our commitment to these core values and know that you will quickly understand the beauty of calling Kansas City your home.

Please visit these pages to learn more about UMKC’s engagement in diversity, equity and inclusion.

Roos Advocate for Community Change

The Division of Diversity and Inclusion

Annual Report

Multicultural Student Affairs

Benefit Eligibility Why UMKC?

We offer full benefits that start day one, generous paid time off, paid winter break, and continuing education benefits. Visit our Total Rewards page to learn more.

Compensation Calculator

This calculator is a decision-making tool for prospective employees considering a career with the University of Missouri (UM) System. Compensation is bigger than just the salary you earn. It includes how much the university subsidizes your insurance, what kinds of retirement plans are available to you, the number of paid leave days you can earn, and more. Use this calculator to help compare your current compensation with what UM can offer.

Also, explore the Total Rewards website to learn more about the rewards package we offer to acknowledge our employees as the university's most important resource.

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