Coordinator, Veterans Benefits Certification
- Employer
- University of Rhode Island
- Location
- Kingston, RI
View more
- Administrative Jobs
- Institutional & Business Affairs, Human Resources & Employee Development, Student Affairs, Counseling
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
SF01312
Job Title:Coordinator, Veterans Benefits Certification
Position Number:109192
FTE:1.00
FLSA:Exempt
Position Type:Professional Staff
Union:PSA/NEA - Professional Staff Assoc
Pay Grade Level:10
Pay Grade Range:Salary hiring range: $55,000 - $65,000
Status :Calendar Year, Full-time, Permanent
Department:Enrollment Svs.
Contact(s):Please note: Job applications must be submitted directly online only at: (https://jobs.uri.edu)
Kingston
Grant Funded:No
Job Description Summary:BASIC FUNCTION:
Evaluate and process Department of Veterans Affairs (VA) education benefits, verify student benefit eligibility, help students through the benefit application process, update benefit information on a continuous basis in VA and/or University systems, run and review queries to monitor student’ academic progress noting any concerns, ensure the school maintains compliance with all VA and state policies as they relate to VA educational benefits, keep supervisor and staff informed of any pertinent changes to related VA education policies, codes students and certify benefits according to their respective benefit programs, coordinate with the Billing and Financial Aid regarding payment information as it relates to VA educational benefit programs, manage two Enrollment Service Representatives (ESR) trained as VA certifying officials.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide effective customer service by having a thorough understanding of applicable academic regulations, rules, laws, policies, and procedures related to Veterans Certification functions and applying that knowledge to the provision of information, problem solving, and information processing.
Maintain the integrity of academic and VA related records by understanding the information contained in various databases, changing, correcting, or modifying that information accurately and in compliance the academic regulations, correctly interpreting that information and explaining it to students, staff, and faculty, as needed, and reviewing reports to identify errors.
Answer general questions regarding the admissions process, graduation process, overall VA benefits process, the VA Work Study process, and transfer credit process. Make appropriate referrals when needed to academic support, counseling center, student life, health services and to the Assistant Director of Veteran Affairs and Military Programs.
Serve as a School Certifying Official by processing VA benefit certifications through the appropriate systems, verify student benefit eligibility for applicable benefits, and ensure the university maintains compliance with all related federal, state, and/or University policies.
Monitor VA and University systems to ensure accurate and up-to-date records, terminating records as appropriate, noting all graduations and changes in student status, informing supervisors of any issues with student VA records, and coordinating appropriate support for students by working with the Assistant Director of Veteran Affairs and Military Programs.
Coordinate VA/military benefit programs within Enrollment Services with Financial Aid, Billing and Collections, and other University offices as appropriate to ensure timely payments are being made to the University and its entities in the manner prescribed by VA and school policy.
In coordination with Assistant Director of Veteran Affairs and Military Programs, facilitate the enrollment process by providing information about changes of schedules, withdrawals, refunds grading policies and procedures, deadlines, cancellation and rebuilding of schedules, grade appeals, transfer evaluations, academic advisement, prerequisites, drops, permissions, overloads, special courses, etc. to the Veterans/Dependent student population in a timely manner.
Manage ESR staff trained as certifying officials.
Remain competent and current through required and self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, attending training and/or courses as required by the supervisor and VA, and providing updates to the supervisor and other staff regarding any information that relates to the University’s VA benefit certification processes as a result of new information gained at training sessions.
Contribute to the overall success of the Office of Enrollment Services by performing all other duties as assigned.
OTHER DUTIES AND RESPONSIBILITIES:
Attend and participate in meetings and on committees related to Veteran Students and Dependents receiving benefits.
Act as primary liaison with the Assistant Director of Veteran Affairs and Military Programs in the Office of Community, Equity, and Diversity (CED).
Serve as a contributing member to the Veteran’s Working Group (VWG).
Perform additional duties as required.
LICENSES, TOOLS AND EQUIPMENT:
Personal computers, printers, word processing, and spreadsheet software. PeopleSoft. Microsoft Office.
REQUIRED:
1. Bachelor’s degree.
2. Minimum of three years combined experience in student records, academic advising in an academic program setting, and/or, billing and financial aid.
3. Demonstrated familiarity with the Veterans Certification process.
4. Demonstrated strong verbal and interpersonal communication skills.
5. Demonstrated proficiency in written communication skills.
6. Demonstrated ability to navigate complex administrative systems (i.e., Academic, Financial Aid, Billing, PeopleSoft, VAONCE, LMS System, Webpages, etc.)
7. Demonstrated experience with Microsoft Word, Excel and PowerPoint.
8. Demonstrated experience with PeopleSoft or related SIS system.
9. Demonstrated ability to work with diverse groups/populations.
PREFERRED:
1. Master’s Degree.
2. Demonstrated experience with PeopleSoft.
3. Minimum of three years of experience in general enrollment services administration at a research university, including a minimum of three years managing Veterans Certification processes.
4. Demonstrated bilingual abilities (i.e., speaking, reading, writing, etc.)
________________________________________________________________________________
ALL REQUIREMENTS ARE SUBJECT TO POSSIBLE MODIFICATION TO REASONABLY ACCOMMODATE INDIVIDUALS WITH DISABILITIES.
This position is not substantially exposed to adverse environmental conditions.
Posting Date:05/05/2022
Closing Date:06/03/2022
Special Instructions to Applicants:Please attach the following 3 (PDF) documents to your online Employment Application:
(#1) Cover letter.
(#2) Resume.
(#3) “Other Document – References” – the names and contact information of three professional references (outside URI).
Organization
The University of Rhode Island
Founded in 1892, this land and sea grant university is the flagship public research institution in Rhode Island, enrolling more than 14,500 undergraduate students and 2,000 graduate students.
Thinking big
URI is home to some of today’s leading innovators, discoverers, and creative problem solvers and is known regionally and worldwide for its big ideas and pioneering research in such areas as environmental studies, neuroscience, biotechnology and life sciences, engineering, marine sciences, forensic sciences, pharmaceuticals, behavioral sciences, and public health promotion. A strong core of traditional academic disciplines provides the foundation for all specialized, professional, and applied areas of study. The University receives about $60 million annually in federal funding for research across 87 undergraduate and 70 graduate degree programs.
Motivated students, engaged faculty
Nearly 23,000 students applied for fewer than 3,300 openings in the 2017 freshman class, which boasts an average grade point average of 3.54. The 17 to 1 student/faculty ratio allows for personal attention and rewarding teaching experiences. Approximately 87 percent of faculty hold terminal degrees. In 2018 URI produced two Fulbright Scholars, five Boren Scholars, a Truman Scholar, and was named a one of the country’s top Gilman scholar-producing schools. URI’s commitment to diversity is demonstrated through its student body, with 43 states and 65 nations represented and 20 percent of students identifying as persons of color, a 65 percent increase since 2008.
Four campuses, one community
URI’s main campus is located on 1,248 acres in rural Kingston, where the campus core — including a quadrangle surrounded by handsome granite buildings — is listed on the National Register of Historic Places. Six miles from Rhode Island’s beaches, this campus is conveniently situated along the Boston to New York corridor. The University’s renowned Graduate School of Oceanography is located at the 165-acre Narragansett Bay Campus. The Alan Shawn Feinstein College of Education and Professional Studies brings higher education to downtown Providence. Nearby, the 133,000-square-foot Rhode Island Nursing Education Center includes unparalleled simulation labs. The W. Alton Jones Campus — 2,300 acres of forests, lakes, and farmland in West Greenwich — provides a secluded setting for academic research, environmental education, business meetings and special events.
Investing in the future
Since 2007, the University has invested $607 million in campus capital projects, including: a $150 million engineering complex, due to open in 2019; Brookside, another new apartment-style residence hall, 2019; a Welcome Center, 2018; the Rhode Island Nursing Education Center, 2017; Beaupre Center for Chemical and Forensic Sciences, 2016; and Avedisian Hall, home to the College of Pharmacy, 2012.
Expertise on demand
The University is home to several centers of expertise that tackle some of society’s most vexing challenges. The George & Anne Ryan Institute for Neuroscience brings multi-disciplinary research to bear on devastating brain diseases, such as ALS and Alzheimer’s. The Digital Forensics and Cyber Security Center supports state, national, and international public welfare through education, research, training, and service. The Business Engagement Center is the “front door” through which industry taps into research and training opportunities and assistance with intellectual property or technology issues. The R.I. Food Center brings URI’s agricultural roots to the 21st century as a resource for farmers, consumers, retailers, and others across the food industry
- Telephone
- 401-874-1000
- Location
-
80 Lower College Road
North Kingston
Rhode Island
02881
US
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