Director of Assessment Systems and University Accreditation

Job Details

Position Number:


Vacancy Open to:

All Candidates

Working Title:

Director of Assessment Systems and University Accreditation

Position Designation:

EHRA Non-Faculty

Employment Type:

Permanent - Full-time

Months per Year:


Work Schedule:

8 hours/day for five days per week

Hours per week:


FLSA Status:



Academic Affairs


Assessment and Accreditation (Adm)

Work Location:


Salary Range:

$80,000 - $90,000

Primary Purpose of Department:

The mission of the Office of Assessment and Accreditation is to support the assessment, planning, accreditation and professional development needs of the University community and higher education communities around the state. This Office has four functional areas: 1) assist academic and administrative departments in planning, improving key processes and assessing performance; 2) provide support to decision makers for translating planning, outcomes, and survey analyses into strategic; 3) oversee and monitor the implementation, evaluation, and management of divisional effectiveness activities and institutional accreditation compliance; and 4) support assessment activities and promote the use of results for quality enhancement.

Primary Purpose of Position:

The Director of Assessment Systems and University Accreditation has primary responsibility for supporting the work of individuals responsible for preparing documentation for the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) substantive change approval and fifth-year and decennial compliance reports and preparing for on-site visits by SACSCOC representatives. In addition, this position will assist users in documenting plans, assessments, and accreditation evidence in the University’s assessment management system. This will include but is not limited to designing and facilitating institutional educational opportunities, providing technical assistance, and serving as a management system administrator.

Summary of Position Responsibilities:

  • The Director of Assessment Systems and University Accreditation will assist in the following University accreditation activities: researching, editing, and co-authoring narratives; reviewing and identifying supporting documentation; leading a document management team; developing new institutional processes and procedures, and assisting in preparations for onsite, offsite, and electronic accreditation compliance reviews. Additionally, this position will develop risk analyses and follow-up action items for accreditation compliance.
  • The Director of Assessment Systems and University Accreditation will provide leadership, direction, and support in the use of the University’s management system for evidencing institutional effectiveness. The Director will develop and lead assessment management software workshops, webinars, etc. for faculty and staff and collaborate with other members of the Office of Assessment and Accreditation to develop and create training sessions on institutional effectiveness. Also, the Director will manage the vendor relationship representing end-user needs and staying current with vendor releases.
  • The Director of Assessment Systems and University Accreditation will provide support to faculty and staff about best practices in the utilization of the assessment management software to improve institutional effectiveness. The Director will serve as the technical expert for the assessment management software and for how it is best utilized with other assessment tools and will collaborate with CTL, Undergraduate Education, colleges, and other departments and units to provide a holistic approach to assessment. Also, the Director will support the evaluation of assessment tools and technologies in the learning environment such as adaptive courseware, equity-based assessment, competency-based education, prior learning assessment, formative assessment, etc.

Minimum Education/Experience:

A master’s degree from an accredited college or university is required. Also required is a minimum of three years of full-time experience at an institution of higher education, taking an active role in institutional and/or programmatic accreditation compliance and one or more of the following processes: student learning outcome planning and assessment, strategic and/or operational planning and assessment, and educational professional development.Experience:•Proven leadership in preparing institutional and/or programmatic accreditation compliance reports and documentation•Proficiency with assessment tools/accreditation software and websites.•Engagement in the principles and practices of educational planning, assessment, and qualityimprovement.•Ability to organize and coordinate multiple, simultaneous projects at moderate to high levels of complexity.Knowledge, Skills, and Abilities:•Excellent written and oral communication skills with a range of constituents•Effective interpersonal skills•Excellent collaboration and team-building skills•Ability to work within tight timeframes and meet strict deadlines•Ability to utilize and leverage technology to aid in tracking and assessing stated goals and objectives.•Ability to create data visualizations using Tableau or similar software

Preferred Education, Knowledge, Skills and Experience:

A doctorate is preferred.Experience:•Prior successful experience with SACSCOC•Prior experience with assessment management software for planning, assessment, and accreditation•Engagement in teaching and/or facilitating workshops and training with faculty and staff.Knowledge, Skills, and Abilities:•Knowledge of strategic planning and student learning outcomes assessment processes.•Intellectual curiosity and an ability to think outside the box.•Knowledge of instructional design principles and methodologies.

Special Notes to Applicants:

Posting Open Date:


Open Until Filled:


Proposed Hire Date:



About Us

UNC Charlotte is North Carolina's urban research university. It leverages its location in the state's largest city to offer internationally competitive programs of research and creative activity, exemplary undergraduate, graduate and professional programs, and a focused set of community engagement initiatives. UNC Charlotte maintains a particular commitment to addressing the cultural, economic, educational, environmental, health, and social needs of the greater Charlotte region. 

Located in the state’s largest metropolitan area, UNC Charlotte is among the fastest growing universities in the UNC System.  A large public university with a small college feel, UNC Charlotte’s 1,000-acre campus is the home away from home for more than 29,000 students.  The University offers internationally competitive research and creative activity opportunities and exemplary undergraduate, graduate and professional programs coupled with a focused set of community engagement initiatives that enrich the region’s quality of life.

In fulfilling our mission, we envision a University that promises:

  • An accessible and affordable quality education that equips students with intellectual and professional skills, ethical principles, and an international perspective.
  • A strong foundation in liberal arts and opportunities for experiential education to enhance students’ personal and professional growth.
  • A robust intellectual environment that values social and cultural diversity, free expression, collegiality, integrity, and mutual respect.
  • A safe, diverse, team-oriented, ethically responsible, and respectful workplace environment that develops the professional capacities of our faculty and staff.

To achieve a leadership position in higher education, we will:

  • Rigorously assess our progress toward our institutional, academic, and administrative plans using benchmarks appropriate to the goals articulated by our programs and in our plans.
  • Serve as faithful stewards of the public and private resources entrusted to us and provide effective and efficient administrative services that exceed the expectations of our diverse constituencies.
  • Create meaningful collaborations among university, business, and community leaders to address issues and opportunities of the region.
  • Develop an infrastructure that makes learning accessible to those on campus and in our community and supports the scholarly activities of the faculty.
  • Pursue opportunities to enhance personal wellness through artistic, athletic, or recreational activities.
  • Operate an attractive, environmentally responsible and sustainable campus integrated with the retail and residential neighborhoods that surround us.

Dual Career

The University of North Carolina at Charlotte is committed to the recruitment and retention of highly qualified and productive faculty, administrators, and other professional staff members. We recognize that career decisions are influenced by family considerations.  For up to one year from the date of an employee’s relocation to Charlotte, the University will assist the employee’s  spouse or domestic partner with efforts to find employment within the University and/or within the surrounding area.

Diversity at UNC Charlotte

UNC Charlotte is committed to cultivating diversity and inclusion throughout the campus. Our campus community is comprised of people who represent the wide breadth of gender identities, sexualities, races and ethnicities, faith traditions, nationalities, and other social groups and backgrounds.  All of these identities and experiences enrich the University as a whole.  UNC Charlotte strives to celebrate and leverage the benefits of this diversity, and to sustain an inclusive and welcoming environment for all students, faculty, and staff.

To learn more about plans, programs, resources and news and events relating to diversity and inclusion at UNC Charlotte please use the following link:

To access the full text of the UNC Charlotte Plan for Campus Diversity, Access and Inclusion please use the following link:

Optional text if space allows….

Overview of the UNC Charlotte Plan for Campus Diversity, Access and Inclusion.

The goal of quality education for all at UNC Charlotte is the foundation for our Diversity Plan.  At its fullest potential, higher education allows students to interact with people from different backgrounds and to engage a range of ideas and perspectives.  This educational experience cultivates the skills that graduates will need to function adeptly in a global society.  

As North Carolina and the Charlotte region undergo rapid population growth and demographic change, UNC Charlotte must respond to the needs of a more diverse student population. It is imperative that the University prepare its students to become leaders and thriving citizens in a pluralistic and multicultural society. In adopting our Diversity Plan, we affirm that:


    • We believe that a diverse faculty, staff and student body are critical in advancing teaching, scholarship, and community engagement at UNC Charlotte.
    • We are committed to enhancing opportunities for living, working and learning in a diverse environment
    • We are committed to educating our students to interact effectively and respectfully in the global community. 

      The Plan identifies components of a diverse campus community and outlines steps toward building an inclusive environment that promotes the success of all students, faculty, and staff. It is a living document that affirms our institutional values and is designed to offer guidance to University departments and units for achieving the University goals for diversity.  The seven broad objectives of the Diversity Plan are:

      1: Promote a broad understanding of goals for diversity, access, and inclusion for the University through active outreach to the campus community.

      2: Recruit and graduate a diverse student body that reflects community diversity and addresses the state’s need to increase access to higher education for historically underrepresented and economically disadvantaged students.

      3: Increase the recruitment of underrepresented faculty and advance their progression through the faculty ranks.

                  4: Increase the representation of staff from underrepresented groups.

      5: Ensure the presence of institutional environments and course development that enhance learning and appreciation for the full range of diversity.

      6: Develop external relationships with the community to enhance diversity on and off campus.

                  7: Ensure the Success of the Plan through Assessment, Accountability, and Recognition.


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