Description
University of Colorado | CU Anschutz Medical Campus

Department: University Police

Job Title: Security Badging Office Access Control Specialist (Administrative Assistant III)

Position #00218109 – Requisition #25949

About the University of Colorado Anschutz Medical Campus

The University of Colorado Anschutz Medical Campus is a world-class medical destination at the forefront of transformative science, medicine, education and patient care. The campus encompasses the University of Colorado health professional schools, more than 60 centers and institutes, and two nationally ranked independent hospitals – UCHealth University of Colorado Hospital and Children’s Hospital Colorado – that treat more than two million adult and pediatric patients each year. Innovative, interconnected and highly collaborative, the University of Colorado Anschutz Medical Campus delivers life-changing treatments, patient care and professional training and conducts world-renowned research fueled by over $650 million in research grants. For more information, visit www.cuanschutz.edu.

The University Police, Security Badging Office has an opening for a full-time, State Classified Access Control Specialist position.

The University Police Department on the Anschutz campus is a full service, community oriented, law enforcement agency committed to protecting the health and safety of the Campus community 24 hours a day, 7 days a week. To learn more about the University Police Department please visit: https://www.cuanschutz.edu/police. The Security Badging Office (SBO) is a part of the Electronic Security Division within the University Police Department which enhances the security and safety of campus personnel and property via alarms, computer controlled doors, cameras, and DVRs, as well as access control badges. 

Job Summary: 

This SBO Access Control Specialist provides administrative and technical support to the Electronic Security Division of the Police Department by issuing campus Access Control Badges; assigning authorized card access privileges; administrating system software; investigating and requesting repair for system problems; RTD Smartcard administration; enrolling and testing new installations; and equipment alarm monitoring programming.

Examples of Work Performed: 

System, Data Entry, Badging & Biometrics (35%)

• Issue access control badges
• Determines if access is allowed to requested areas based on appropriate guidelines
• Create and maintain records of all CU Anschutz employees, students, including non-CU Anschutz personnel, affiliates, contractors, minors, and checkout badges
• Maintain and utilizes special hardware and software to photograph personnel 
• Verifies and confirms that state or federal issued identification cards presented to the office are valid based on current training standards and available resources.
• Assign additional security features of the system based on determination of clearance levels and technology as necessary, including PIN numbers and/or Iris encoding.

System Software Programming (20%)

• Administrate the CCURE 9000 security system that manages access control and security equipment installed within CU Anschutz properties
• Update and maintain weekday, weekend, and holiday scheduling for unlocking/locking doors, issuing access clearances
• Compile CCURE reports to analyze issues and/or address management concerns related to operations of badged personnel, door history/usage, access history/usage, or monitored equipment logs.  
• Process photo export requests  
• Calculate monies to be billed for contractual work including UPI, FRA, and non-university personnel. 

General Office Administration (15%)

• Create, update, and revise forms, spreadsheets, policies, and procedures for both internal and external customers.
• Handle many forms of monies including cash, check, credit/debit cards, and University Speedtypes. 
• Respond to high volume of phone calls per day regarding access issues/questions, troubleshooting, badge appointments, and other customer service inquiries.  
• Maintain inventory control of badging supplies, office supplies, and RTD smartcards.  Maintain the upkeep of all electronic equipment within SBO including specialized card printers, cameras, and IRIS encoder.  
• Supports the SBO Supervisor and Electronic Security Division as needed.

Campus RTD Program Adminstrator and Liason (10%)

• Administrate the RTD Webportal system for CU Anschutz Medical Campus personnel, enrolling and deactivating bus/train/light-rail riders.  Utilize this system to troubleshoot issues, and liaise with RTD via phone or email about RTD updates and problems.  Print and issue approximately 3,000 new student CollegePasses and 1,000 new EcoPasses annually and maintain a backup Excel spreadsheet database of all RTD Smartcards issued. 

System Trouble Shooting (15%)

• Investigate errors within various software systems, including but not limited to malfunctioning card readers, doors, or programming issues.  Troubleshoot problem cards including but not limited to broken or damaged cards, multiple cards in the same holder, expired or disabled, or failed cards.  After analysis of the investigation, decide whether or not a new access control badge is to be issued, extend badge expiration date temporarily, or work with Electronic Security Technicians to correct malfunctioning equipment.  Assist in testing alarms and access control systems and resolve any issues that can occur during this phase.

Independent Contract Support (5%)

• Assist with administration and updating contractual organizations, including but not limited to CU Medicine., Fitzsimons Redevelopment Authority, and SP+.  With the addition of new contracted organizations, organize and establish new work processes to ensure the delivery of program services and implement guidelines and objectives prescribed by management. Oversee the issuance of badges, clearances, and programming of these respective organizations and buildings.  

This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Salary and Benefits:

• Hiring Salary Range: $$44,052 - $48,696
• This position is eligible for overtime compensation
• Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.
  • Highlights include:
    • Medical: Multiple affordable plan options
    • Dental: Multiple affordable plan options
    • Additional Insurance: Disability, Life, Vision and Wellness
    • PERA Retirement Plans: Employer contributes 11% of your gross pay
    • Paid Time Off: Accruals over the year
      • Vacation Days: 12
      • Sick Days: 14
      • Holiday Days: 10
    • Tuition Benefit: Eligible employees and their qualifying dependents have the benefit on any of the four CU campuses
    • Public Service Loan Forgiveness (PSLF)
    • ECO Pass: RTD Bus and light rail service
    • Additional Perks & Programs: Click here to access a few more Perks and Programs

To see what specific benefits are available, please visit: https://www.cu.edu/employee-services/benefits-wellness

Total Compensation Calculator: https://www.cu.edu/employee-services/total-compensation

Additional Information:

• Please click here for information on disability accommodations: http://www.ucdenver.edu/about/departments/HR/jobs/Pages/JobsatCUDenver.aspx
• Reference checks are a standard step in our hiring process.  You may be asked to provide contact information, including e-mail addresses, for up to 5 references if you are referred to the Hiring Authority for an interview.  We will notify you prior to contacting both on and off-list references.
• The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.
• The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

 

Qualifications
Please make sure to include the following in your resume: job title, duties, months and years employed, and average hours per week worked as minimum experience is calculated on a 40 hour/week basis.

Minimum Qualifications:

• Three years of general clerical experience

Substitutions: College or university course work appropriate to the work assignment may substitute for the experience on a year-for-year basis. If using substiution submit unofficial transcripts with application materials.

Preferred Qualfications:

• At least one year of experience working a security or law enforcement environment
• Experience with data entry and maintaning electronic records
• Experiene using electronic security systems/software
• Customer service experience interacting with the general public
• High proficiency interpreting and explaining rules/regulations

Competencies:

• Excellent customer service and interpersonal skills
• Knowledge and ability to use cameras and printer
• Proficient in Microsoft Office Suite
• Good Organization and time management skills
• Dependable
• Willing to learn new skills
• Ability to manage multiple priorities and emonstrate flexibility
• Ability to work effectively in a team environment

Conditions of Employment:

• Must be a resident of the state of Colorado at the time of application
• The University of Colorado has a requirement for COVID-19 vaccinations and full completion thereof by 9/1/21 or upon start date.  Information regarding this requirement, and exemptions can be found at: https://www.cu.edu/vaccine-requirement

Job Category: Administrative Support and Related
Primary Location: Aurora
Schedule: Full-time
Posting Date: May 10, 2022
Unposting Date: May 25, 2022, 12:59:00 AM