IT System Administrator IIPosition Number::
000070Full-time or Part-time::
EHRA (Non-Faculty) Job Category::
Commensurate with Education and ExperienceMinimum salary::
Commensurate with Education and ExperienceMaximum salary::
Commensurate with Education and ExperienceOverall Position Competency::
Flat RateDescription of primary duties and responsibilities::
Primary Purpose of the Position:Description of Work Continued::
The mission of Information Technology and Telecommunication Services is to
explore, implement, maintain, and support the uses of technology to achieve the
University’s academic and administrative objectives effectively and efficiently as
stated in University’s strategic plan.
Primary Purpose of the Position:
The primary purpose of this position is to provide technical, educational, and
developmental support to users of computers and related IT equipment and
implements and administers Public Safety IT policies related to technology maintenance and support services within the Fayetteville State University (FSU)
Police and Public Safety department. This position will develop, maintain, and support the information technology systems that support the business and security functions of the FSU Police and Public Safety department. This is specialized work involving complex systems and
applications, many of which have high information security and uptime standards.
Duties and Responsibilities:
Determines appropriate hardware equipment to meet Public Safety project needs. Advises on the purchase of all software packages to meet public safety software needs. Responsible for effective day-to-day operations of all PCs, Servers and Network equipment assigned to Public Safety. Oversees and support various Audio-Visual software and hardware programs and services. Oversees and support various radio communications equipment software and hardware services. This position will be primarily responsible for supporting the following software applications: Maekit, Alertus, Southern Software QuarterMaster/NC RMS, REVCORD, RevGuard, RevRemote, Rave and campus surveillance cameras and other Police & Public Safety management and surveillance software. Positions in this classification may perform all or some of the responsibilities above and all positions perform other related duties as assigned. Creates and maintains an effective inventory system for hardware, software application and licenses. Schedules and maintains the delivery of hardware and software to the appropriate Public Safety subunits. Arranges for necessary service when equipment experiences technical difficulty. Reviews and authorizes payment for network equipment and/or software. Review of work request requested through the Help Desk and reporting on the outstanding work requests. Coordinates and serves project management functions for updating and upgrading technology initiatives within Public Safety areas.
Duties and Responsibilities Continued:Minimum Education and Experience Requirements::
Acts as liaison between end-users and Computer and Software Technicians in resolving hardware or software problems. Coordinates the installation and maintenance of all hardware equipment and software package upgrades on personal computers, phones, cameras, radios, and radio tower equipment. This position serves as an integration and automation subject matter expert for on-prem and cloud deployments of FSU Police & Public Safety’s software solutions, services, and data reporting. Works to ensure accurate and timely delivery of data for critical reporting needs.Leads, trains, and advises the Police & Public Safety staff on the proper use of critical applications and provides related expert technical assistance. Collaborates and liaises with other units and serves as a technical resource. Utilizes tools to implement and maintain system automation, integrations, monitoring, and reporting. Assists in the research of new application system developments. Stays current on new equipment, software, and radio-related technical developments. Assists in the development and maintenance of the Public Safety information services budget. Provides periodic updates to senior Public Safety
Campus Systems Administration Support :
Provides technical implementations, daily support and monitoring of the campus infrastructure, incident response and resolution. Installing and configuring updates to virtual infrastructure; installing and configuring various operating systems and applications. Applying patches on a schedule to various servers and appliances. Monitor systems health and troubleshooting issues that arise. Creating schedules for scanning and patching; apply remediation’s when needed.
Development of thorough testing plans for a variety of testing purposes including application testing for patch sets, software patch sets, service packs and unit/integration testing, application upgrades , implementation of new functionality OS patches and/or products being considered for purchase. Document inventory assets, and maintain proper attribute settings within virtual infrastructure on objects for query purposes Responsible for installing and configuring various security and compliance tools. Run vulnerability scans and report to application or server owner.Utilize IT security standards to remove and decommission old systems equipment for surplus.Other duties as assigned
“Graduation from a four-year college or university in a technical field. Minimum of 3 years’ experience in the field of work related to the position or subsequent years of experience in the IT realm may be substituted on a year-for-year basis.
- Minimum 3 years’ experience with Linux and Windows operating systems.
- Minimum 2 years’ experience with VMWare or similar virtualization software.
- Minimum 2 years of System Administration experience
- Knowledge of networks and firewalls
- Solid problem-solving and troubleshooting skills.
- Experience in project management
- Ability to prioritize work activities and complete tasks on time.
- Solid problem-solving and troubleshooting skills.
- Experience with file storage infrastructure”
05/17/2022Open Until Filled::
NoAdditional Information for Applicants:
All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.EEO Statement::
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).Veteran's Statement:
Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.
Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.Quick Link: