Resource Acquisition, Premium Services & Hospitality Assistant

Duke University
Athletics Administration

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details


Working Title: Resource Acquisition, Premium Services & Hospitality Assistant

Position Summary

Duke University requests applications for the position of Resource Acquisition, Premium Services & Hospitality Assistant. This position supports the development, coordination and implementation of game day hospitality plans and premium services for the intercollegiate sports programs at Duke University. Assists in the overall revenue generation, game day atmosphere, branding and organization outreach.


Bachelors degree required. One year of work experience with marketing or special events at the collegiate or professional level, or an equivalent combination of education and experience.

Knowledge, Skills, Ability:

· Effective communications skills both oral and written.

· Exceptional interpersonal skills.

· Demonstrated experience in customer service, marketing or sales.

· Familiarity with ACC & NCAA rules and regulations as it pertains to duties of position.

· Proficiency in computer skills using Microsoft Office, Photo Shop and relevant software.

· Understanding of social media; Facebook, Twitter, Instagram, etc.

Essential Functions:


· 40 hours/week; includes event operating hours, with occasional night/weekend hours expected

· Accounting and reconciling Resource Acquisition & Premium Services operational accounts

· Monitor hospitality email & voicemails

· Update web pages associated with areas

· Design marketing materials

· Assist managing budget/expenses, excel sheets, SAP

· Manage the department mail room

· Work with social media, Blue Devil Network, marketing, ticket office, IMGL, operations/facilities

Premium Service Areas- Champions Club, Blue Devil Tower & Scharf Hall

· Assisting with Premium Events

· Changing over spaces; moving tables, chairs, etc.


· Manage Event Operations; Caterer, Setup, Teardown

· Work with Caterer to reconcile Game Day Revenue Transactions

· Assist managing Budget/Expense Spreadsheet

Game Day Hospitality

· Blue Devil Alley Tailgate Tents

· Blue Devil Drive Tailgate Tents

· Blue Devil Alley Group Hospitality

· Visiting Alumni Groups

· Game Day Birthday Recognitions

· Staff Meals

· Inclusive Hospitality Experience including Layout, Setup & Teardown

· Coordinate with Event Caterers & Vendors

· Coordinate with IMG; Pre-game Show, Hospitality Tent, Activation

How to Apply: Interested applicants should apply online at Requisition #190293

Minimum Qualifications


Work requires a knowledge of basic grammar and mathematical principles to perform routine clerical/office support duties normally acquired through a high school education.


None required above minimum education/training requirement. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Read our Diversity Profile History

Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

Duke maintains a historic affiliation with the United Methodist Church.

Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

Mission Statement

Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

“To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

 “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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