Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
This role reﬂects Duke’s commitment to and investment in the health and safety of our undergraduates participating in experiential education activities oﬀ-campus. The OUE-UHSS Assistant Director for Health and Safety reports to the OUE-UHSS Director of Health and Safety, helping to coordinate risk assessment and mitigation and health and crisis preparedness, training, and response plans for undergraduate programs and students undertaking Duke-sponsored travel domestically and abroad. The Assistant Director supports the Director in providing 24/7/365 emergency response for the Global Education Office (study abroad/away), Duke Immerse, DukeEngage, and ACE, as well as other Duke undergraduate programs with experiential components.
- (20%) With the OUE-UHSS Director, the OUE-UHSS Assistant Director conducts risk assessments as needed for current or prospective Duke experiential education program locations, activities, and travelers. The Assistant Director assists OUE program managers and other administrators in mitigating identified risk factors in Duke-supported travel.
- (15%) The OUE-UHSS Assistant Director assists the OUE-UHSS Director in the development and application of principles of international travel emergency preparedness and response plans for Duke-sponsored undergraduate travel. The Assistant Director works with assigned programs to ensure that Duke-supported travel supported by UHSS is compliant with laws, regulations, Duke policies, and current industry-recognized best practices related to health and safety for off-campus programming.
- (15%) The OUE-UHSS Assistant Director maintains UHSS systems, records, and documentation for student health and safety management. This includes developing and maintaining systems for tracking travelers, health concerns, risk mitigations, and incidents across programs; recording and reporting on incidents; and conducting regular meetings and check-ins with campus offices such as DukeReach, Duke Student Disability and Access Office (SDAO), the Office of Student Conduct, Student Health, OIE, Duke Legal, and Corporate Risk Management on the alignment of UHSS and university policies and procedures.
- (15%) The OUE-UHSS Assistant Director liaises between assigned undergraduate programs and Duke Legal to develop and modify participation agreements and other student participation forms, to represent best practices in risk and liability disclosure, legal risk mitigation, and student/parental consents.
- (10%) The OUE-UHSS supports the OUE-UHSS Director with emergency response to crises abroad and at domestic sites, including after-hours calls to the UHSS 24/7/365 hotline. Continuously monitor the political, health, safety and security conditions abroad in locations where students are studying or propose to do so for academic credit at Duke. The Assistant Director apprises relevant University administrators of changing safety conditions abroad and recommends and manages appropriate and timely responsive actions.
- (10%) The OUE-UHSS Assistant Director updates and maintains health, safety, and security information in UHSS publications, including faculty and student handbooks, the UHSS and program-specific websites, program-specific handbooks and resources, and other resources so that information is accurate, consistent, and easily available to stakeholders. The Assistant Director designs emergency preparedness and response wallet cards for students and staff.
- (5%) The OUE-UHSS Assistant Director conducts regular trainings, table top exercises, and emergency drills for Duke undergraduate program leaders, program administrative staff, and affiliated agents to ensure that all are familiar and comfortable with Duke emergency protocols and response. The Assistant Director tracks stakeholder compliance with required trainings.
- (5%) With the OUE-UHSS Director, the OUE-UHSS Assistant Director coordinates and/or monitors internal communications regarding particular crises or incidents to minimize confusion and maximize clarity and efficiency. The Assistant Director ensures that UHSS’s response to all crises and incidents is carried out effectively and consistently, according to both UHSS and Duke protocols.
- (5%) The OUE-UHSS Assistant Director regularly reviews industry best practices, trends, and discussion regarding student health, safety, and security in a global context, participating in national and international forums and discussions.
Bachelor's Degree or equivalent combination of education and experience. Strong understanding of study abroad/experiential learning operations, higher education, global crime and safety concerns, risk assessment protocols, and emergency response coordination. Strong independent judgment, planning, and decision-making skills. Ability to stay calm under pressure and exercise diplomacy during crisis resolution. Ability to communicate clearly, effectively, tactfully with individuals at all levels. Strong written, organizational, and interpersonal communication skills. Ability and discipline to handle confidential and personal information with discretion. Incorporates an anti-racist and anti-oppressive lens into work responsibilities and processes. Experience working directly with people from diverse racial, ethnic, cultural, and socioeconomic backgrounds. Ability to serve as an advocate for individuals of all ethnicities, genders, ages, and backgrounds.
Three to five years' related experience in a relevant field such as study abroad, student program management, emergency coordination, law, international travel and security, campus crisis management, and/or risk management. Experience developing or revising policies and procedures in a university setting. Experience developing emergency plans and coordinating international crisis response efforts.Experience designing and facilitating trainings, workshops, or orientation sessions. NOTE for Job Announcement:
The OUE Division of Experiential Education is committed to creating an accessible, supportive environment and an educational experience that recognizes diversity and cultural competence as integral components of academic excellence. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.Diversity, Equity and Inclusion are core values. We believe that the educational environment is enhanced when diverse groups of people with diverse ideas come together to learn. Applicants whose work incorporates a global perspective and a demonstrated commitment to issues of diversity in higher education are particularly encouraged to apply.
Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor's degree program.
Work requires the ability to plan and administer programs and direct program activities within a specific functional area, generally acquired through four years of related experience. OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.