Duke Health Technology Solutions is a robust, specialized division of Duke University Health System dedicated to the development and management of enterprise IT systems. A 2018 ‘Most Wired’ health system, Duke is nationally recognized for IT and information management as the first healthcare system to achieve the Davies Award – highest honor by the Healthcare Information and Management Systems Society (HIMSS) – for inpatient, ambulatory, and analytics health information technology capabilities. Our employees are among the top-skilled IT experts in the Triangle and partner with leading scholars, clinicians, and researchers across Duke University and Duke Health to develop innovative technologies that support our mission of delivering tomorrow's healthcare today.
Duke Health Technology Solutions is searching for a Senior Director for Duke Health Applications Solutions and Services. Reporting jointly to the Chief Technology Officer and Chief Health Information Officer, you will be responsible for overseeing the management and modernization of Duke Health’s clinical and enterprise business application portfolios. You will lead clinical and enterprise business applications teams and oversee their execution of software lifecycle delivery and application portfolio management. You will also oversee Application Services teams and lead both Application Solutions and Application Services teams through application modernization and cloud adoption.
You will lead, develop, and implement standards in application design, management, and maintenance for all mission critical applications in Duke Health through the Application Center of Excellence.
Duke University Health System is a complex environment, sand we are looking for a strategic leader to join the offices of CTO and CHIO to lead the application modernization journey at Duke. You will be engaging customers and leaders across Duke Health – doctors, nurses, other caregivers, researchers, professors, and academic leaders, as well as health system administrators – to help understand needs, and develop comprehensive strategies and solutions. Duties and Responsibilities
Indirect Oversight (through Application Center of Excellence)IT Partners outside of DHTSResearch Applications
- Oversee the effective design, delivery, and maintenance of Application Solutions
- Direct Oversight of the following Application Portfolios and the teams responsible for them
- Cardiology & Clinical Device Integration
- Specialty Clinical Applications
- Enterprise Business Applications
- Patient Revenue Management Applications
- Enterprise Applications and Platforms
Oversee the delivery and maturation of a broad portfolio of Applications Services to ensure application teams and relevant stakeholders can effectively serve the needs of Duke Health’s diverse customers:EHR (Epic) Application and Core ServicesIntegration Services (Integration Engine & APIs)Robotic Business Process AutomationApplication Deployment/Delivery PlatformsVended Applications deployed through traditional on-prem infrastructureVended and Custom Applications through application modernization technologiesVended Applications on Cloud/SAAS
Lead the following Key Strategic Initiatives in DHTSApplication Portfolio ManagementManage application portfolio and promote enterprise application offerings when applicableProvide guidance on standards and new technologies through the Application Center of ExcellenceApplication Modernization IaaS, PaaS, SaaS, and partner cloud servicesUtilize current and future platforms and technologies (examples: containerization, microservices and APIs, low code development, automation)Drive Application modernization roadmap, continuous assessments, and automation assessments Oversee Portfolio Management, Cost-Benefit Analyses, Road mapping, and Business Planning Develop and execute migration and modernization plans
Application Center of ExcellenceWork with Duke Health application owners, enterprise architects, and senior leaders to develop strategies and standards for the Duke Health application portfolioDevelop and set standards relating to application development and support including high level diagrams and workflows, business continuity and resiliency plans, user acceptance and integrated test plans, playbooks, SDLC best practices, and other essential artifacts to support the management and operations of the applications
Play a key leadership role in the following enterprise strategic initiatives in DHTSDrive adoption of Lean, DevOps, agile and bi-modal frameworksManagement and delivery of APIsData integration and delivery strategyEnterprise ArchitectureApplication modernization strategies
Team Management and Development of LeadersProvide oversight and management for enterprise portfolio of projects, products, and services Set appropriate KPIs to track and measure successBuild strong working relationships with members of his/her team and those within other relevant teams, departments, or disciplinesCoach leaders and staff to be problem solversLead change by empowerment, influence and championing workforce strategies and organizational changeBudget Management Oversee operating budgetManage capital expenditures Look for opportunities for cost efficiencies. Manage the fiscal portfolio and determine when there are needs to reduce/eliminate costs
Represent DHTS Senior Leader Team in Interactions with key Duke Health leadersExternal negotiations, conferences, and public forums
Keep abreast of key industry trends and maintain a broad and deep understanding of multiple technologies, reference architectures, and business applications
Other duties as assigned
Bachelor's Degree required. Master's degree preferred.
Minimum of 10 years of experience.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.