Senior Director of Information Technology-Full Time-DHTS-Duke Health-Durham

Duke University

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details


Duke Health Technology Solutions is a robust, specialized division of Duke University Health System dedicated to the development and management of enterprise IT systems. A 2018 ‘Most Wired’ health system, Duke is nationally recognized for IT and information management as the first healthcare system to achieve the Davies Award – highest honor by the Healthcare Information and Management Systems Society (HIMSS) – for inpatient, ambulatory, and analytics health information technology capabilities.

Our employees are among the top-skilled IT experts in the Triangle and partner with leading scholars, clinicians, and researchers across Duke University and Duke Health to develop innovative technologies that support our mission of delivering tomorrow's healthcare today.

General Description

Duke Health Technology Solutions is searching for a Senior Director for Duke Health Applications Solutions and Services. Reporting jointly to the Chief Technology Officer and Chief Health Information Officer, you will be responsible for overseeing the management and modernization of Duke Health’s clinical and enterprise business application portfolios. You will lead clinical and enterprise business applications teams and oversee their execution of software lifecycle delivery and application portfolio management. You will also oversee Application Services teams and lead both Application Solutions and Application Services teams through application modernization and cloud adoption.

You will lead, develop, and implement standards in application design, management, and maintenance for all mission critical applications in Duke Health through the Application Center of Excellence.

Duke University Health System is a complex environment, sand we are looking for a strategic leader to join the offices of CTO and CHIO to lead the application modernization journey at Duke. You will be engaging customers and leaders across Duke Health – doctors, nurses, other caregivers, researchers, professors, and academic leaders, as well as health system administrators – to help understand needs, and develop comprehensive strategies and solutions.

Duties and Responsibilities

  1. Oversee the effective design, delivery, and maintenance of Application Solutions
  2. Direct Oversight of the following Application Portfolios and the teams responsible for them
  3. Clinical
    1. Cardiology & Clinical Device Integration
    2. Nursing
    3. Specialty Clinical Applications
  4. Enterprise Business Applications
    1. Patient Revenue Management Applications
    2. Enterprise Applications and Platforms
  • Indirect Oversight (through Application Center of Excellence)
  • IT Partners outside of DHTS
  • Research Applications
  • Oversee the delivery and maturation of a broad portfolio of Applications Services to ensure application teams and relevant stakeholders can effectively serve the needs of Duke Health’s diverse customers:
  • EHR (Epic) Application and Core Services
  • Integration Services (Integration Engine & APIs)
  • Robotic Business Process Automation
  • Application Deployment/Delivery Platforms
  • Vended Applications deployed through traditional on-prem infrastructure
  • Vended and Custom Applications through application modernization technologies
  • Vended Applications on Cloud/SAAS
  • Lead the following Key Strategic Initiatives in DHTS
  • Application Portfolio Management
  • Manage application portfolio and promote enterprise application offerings when applicable
  • Provide guidance on standards and new technologies through the Application Center of Excellence
  • Application Modernization
  • IaaS, PaaS, SaaS, and partner cloud services
  • Utilize current and future platforms and technologies (examples: containerization, microservices and APIs, low code development, automation)
  • Drive Application modernization roadmap, continuous assessments, and automation assessments
  • Oversee Portfolio Management, Cost-Benefit Analyses, Road mapping, and Business Planning
  • Develop and execute migration and modernization plans
  • Application Center of Excellence
  • Work with Duke Health application owners, enterprise architects, and senior leaders to develop strategies and standards for the Duke Health application portfolio
  • Develop and set standards relating to application development and support including high level diagrams and workflows, business continuity and resiliency plans, user acceptance and integrated test plans, playbooks, SDLC best practices, and other essential artifacts to support the management and operations of the applications
  • Play a key leadership role in the following enterprise strategic initiatives in DHTS
  • Drive adoption of Lean, DevOps, agile and bi-modal frameworks
  • Management and delivery of APIs
  • Data integration and delivery strategy
  • Enterprise Architecture
  • Application modernization strategies
  • Team Management and Development of Leaders
  • Provide oversight and management for enterprise portfolio of projects, products, and services Set appropriate KPIs to track and measure success
  • Build strong working relationships with members of his/her team and those within other relevant teams, departments, or disciplines
  • Coach leaders and staff to be problem solvers
  • Lead change by empowerment, influence and championing workforce strategies and organizational change
  • Budget Management
  • Oversee operating budget
  • Manage capital expenditures
  • Look for opportunities for cost efficiencies. Manage the fiscal portfolio and determine when there are needs to reduce/eliminate costs
  • Represent DHTS Senior Leader Team in
  • Interactions with key Duke Health leaders
  • External negotiations, conferences, and public forums
  • Keep abreast of key industry trends and maintain a broad and deep understanding of multiple technologies, reference architectures, and business applications
  • Other duties as assigned
  • Education

    Bachelor's Degree required. Master's degree preferred.


    Minimum of 10 years of experience.

    Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

    Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

    Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


    Read our Diversity Profile History

    Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

    As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

    Duke maintains a historic affiliation with the United Methodist Church.

    Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

    Mission Statement

    Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

    “To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

     “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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