Nursing Program Coordinator-Infusion Services Coordination/Education

Job Details

Duke Homecare & Hospice

Duke Homecare & Hospice offers hospice, home health and infusion services as well as serves as the home for the Duke Caregiver Support Program. Our Hospice team works closely with a patient’s physician to provide comprehensive, individualized care in the comfort their home or at our inpatient hospice facility located in Durham. Our team of nurses, therapists, social workers, counselors, and chaplains help patients and their families manage advanced medical conditions.

Duke Home Health provides services in a patient’s home that include skilled nursing, physical therapy, occupational therapy, speech therapy, social service, home health aides, and pain and wound management. Our infusion team comes to a patient’s home to administer intravenous medications, including antibiotics and chemotherapy, to children and adults. Our nurses, pharmacists, dietitians, and patient services coordinators work under the direction of a patient’s doctor to monitor needs and treatment.

Duke Nursing Highlights:

  • Duke University Health System is designated as a Magnet organization
  • Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle!
  • Relocation Assistance!

To have the opportunity to speak to someone further about this position, please click this link to schedule with a recruiter: https://calendly.com/jacqueline-huff/homecare-hospice-informationShift: Monday to Friday 8:30 AM-5:00 PM:: Every 8 weeks will be back up for the weekend shift as needed. If the weekend shift worked, then scheduled day off during the week.The DHCH Care Coordination team consists of 12 Nursing Program Coordinators (NPC) working across the 3 Duke hospitals. As a coordinator, you will have the opportunity to work closely with the hospital team to include the Case Manager, and Physician to initiate home care services for those patients who need home health, hospice, or infusion services at discharge. We provide education to the patient and their caregiver related to the services needed to facilitate an appropriate discharge plan. The NPC will utilize their strong assessment skills and clinical knowledge in order to fulfill our goal to provide the patient/family with a smooth transition to home.JOB SUMMARY:
  • Responsible for the coordination of home health, hospice, and infusion services for the hospitalized patient, clinic/outpatient and/or patient in an alternative setting (i.e. extended care facilities) by acquiring admission information and assessing the appropriateness of home care services.

  • Responsible for providing community education, responding to customer requests and concerns, and interfacing with referral sources, organizations, government agencies and third-party payors.

  • Participate in care team unit huddles and function as an educational resource.

  • Provide consultation to physicians, hospitals, and other referral sources regarding home coordination and available services through DHCH.

  • Meet with the referral source regularly to identify patient population needs, referral process improvements and identify patient/staff educational opportunities.

MAJOR JOB FUNCTIONS:

  1. Maintains current knowledge base of the comprehensive services, products and supplies available through DHCH.
  2. Maintains current knowledge of federal and state regulatory guidelines related to home care services.
  3. Remains current of reimbursement issues, and maintains understanding of their impact on the delivery of home health, hospice, and infusion services.
  4. Functions as an educational resource, providing consultation to physicians, hospitals, and other referral sources regarding home care coordination and available services through DHCH.
  5. Utilize comprehensive assessment skills to determine patients appropriateness of home care and initiate development of a plan of care.
  6. Meet with referral sources regularly to identify patient population needs, referral process improvements and identify patient/staff educational opportunities.
  7. Maintains daily record of referral source/community contacts and assists in identifying referral trends and needs.
  8. Initiates home care coordination in collaboration with referral source, MD, patient/caregiver and central intake staff.
  9. Participate in patient case conferences.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education, Degrees and Formal Training:

BSN required. Current or compact RN licensure in the state of North Carolina is required. BLS required.

Work Experience:

Three years of nursing experience are required.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Organization

Read our Diversity Profile History

Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

Duke maintains a historic affiliation with the United Methodist Church.

Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

Mission Statement

Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

“To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

 “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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