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Registered Nurse-Clinical Lead-DPC Durham Peds, Durham, NC

Duke University

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Administrative Jobs
Institutional & Business Affairs, Health & Medical Services
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Duke Primary Care

Duke Primary Care Duke Primary Care is a broad network of community-based clinics that offer family medicine, internal medicine, pediatric, and urgent care services. With 400 providers in nearly 50 locations, Duke Primary Care is the largest primary care network in the greater Triangle. Our network saw more than 750,000 patient encounters in fiscal year 2021.

Our Duke Primary Care clinics provide personalized care for adults and children, from sick visits to preventive care, health screenings to immunizations, and annual exams to chronic disease management. Select primary care clinics also provide behavioral health, diabetes education, pharmacy, and other population health services. Duke Primary Care clinics are accredited and designated a Primary Care Medical Home by The Joint Commission.

Our Duke Urgent Care centers offer evaluation and treatment for minor illnesses and injuries 12 hours a day, seven days a week when a patient’s primary care provider is not available. Services also include certain physical exams and vaccinations. A pediatric specialist is available at select locations. Patients can walk in to one of our nine urgent care centers located throughout the greater Triangle or can schedule a virtual visit to receive care from the comfort of home.

Duke Nursing Highlights:

  • Duke University Health System is designated as a Magnet organization
  • Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle!
  • Relocation Assistance!

Registered Nurse-Clinical Team Lead- DPC-Durham Peds, Durham, NC


  • The Ambulatory Care Lead RN is a role developed to work in coordination with the nursing leadership in an assigned clinic/practice to ensure the work is accomplished effectively
  • The Ambulatory Care Lead RN is the first line support for staff, physicians and other related providers on service- specific clinical issues
  • The Ambulatory Care Lead RN is generally a long-term role, requiring clinical and interpersonal skills
  • The Ambulatory Care Lead RN collaborates with the manager on clinical and non-clinical issues (employee relations, individual behaviors, physician relationships, etc.).
  • Ambulatory Care Lead RN is the support for the clinic/practice when the manager is unavailable.
  • Clinical Team Leader is responsible for supervising, directing, coaching and mentoring their assigned core group of staff
  • Work Performed: duties and responsibilities include all those required of the ACN IV as well as plan and coordinate clinical requirements for staff and ensure that all CBO and C BE requirements for staff are current
  • Plan and assist with coordination of staff schedules and submit for manager approval
  • Coordinate clinical requirements with staff regarding equipment and supplies.
  • Consult with preceptors and orientees on a regular basis to provide support and determine how orientation should proceed on an individual basis
  • Collaborate with the manager for issue resolutions and projects to improve work flow processes throughout the department utilizing a proactive approach.
  • Collaborate with different departments (pharmacy, radiology, lab, registration) to resolve issues and improve work flow processes throughout the department
  • Collaborate with the nurse managers in the interview process for new applicants
  • Mentor/coach staff to enhance their professional development
  • Assesses the performance of assigned new hires and orientees including entry level nurses ,nursing care assistants and health unit coordinators; provides ongoing feedback and coaching
  • Understand and communicate potential clinical equipment or supply issues to appropriate team members
  • .Mentor and monitor the preceptors for all new employees
  • Provide clinical/education updates and skill check-offs to entire staff on a regular basis.
  • Provides immediate support and education on policy, procedures, equipment and supplies.
  • Responsible for learning, implementing and teaching new technology/procedures
  • Demonstrates awareness of current problems and basic plan for all patients with in assigned area.
  • Provides clinical consultation and guidance as needed to facilitate patient care
  • Gives assistance and/or direction to staff to facilitate quality patient flow
  • Assess staffing needs according to workload and staff competency
  • Re-assigns and adjusts staffing based upon patient care needs
  • Delegates responsibilities within the scope of practice and validated competencies in order to meet the workload demands of the shift
  • Facilitates assignments that support learning for the orientee or nurse learner.
  • Promotes an atmosphere of open communication that facilitates staffing put into decision-making, resolution of conflict ,and collegiality among all health team members
  • Communicates in an effective, professional manner
  • Facilitates staff performance audits related to attitude, team performance
  • The Joint Commission, DFS Standards and SCIP initiatives
  • Reviews and comments on forwarded SRSs related to their team
  • Facilitates and encourages staff participation in departmental and entity committee and council meetings
  • Attends departmental and entity committee meetings as assigned
  • Coordinates, facilitates, participates and directs departmental projects with follow- through and appropriate follow-up
  • Other projects and duties as directed by the department managers
  • Knowledge, Skills and Abilities:

  • Knowledge of scope of the registered nurse, licensed practical nurse
  • Competent in BLS and/or other specialized life support requirements and their families
  • Knowledge of and appropriate application of the nursing process
  • Ability to assess nursing needs of acute and chronically ill patients
  • Knowledge of professional theory, practice and procedure designated by work area
  • Ability to establish and maintain effective working relationships, healthcare team, physicians, administrators, leadership and others move or lift at least fifty pounds
  • Able to communicate clearly with patients, families, visitors
  • Working knowledge of procedures and techniques involved in administering
  • Able to use sensory and cognitive functions to process and prioritize nursing care assistant and medical assistant
  • Able to independently seek out resource s and work collaboratively
  • Able to teach patients and families in accordance with the nursing plan of care information, treatment, and follow-up
  • Able to use fine motor skills
  • Able to record activities, document assessments, plan of care, interventions, evaluation and re-evaluation of patient status
  • Able to use computer and learn new software programs
  • Able to navigate the entity to provide clinical care for patients
  • Able to withstand prolonged standing and walking with the ability to
  • Able to remain focused and organized routine and special treatments to patients
  • Minimum Qualifications


    Bachelor of Science degree in Nursing required.


    Three years of experience in nursing practice. Selected candidates must meet the Clinical Ladder requirements for CN III within one year of appointment.

    Degrees, Licensures, Certifications

    Must have current or compact RN license in the State of North Carolina. BCLS certification is required.

    Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

    Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

    Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


    Read our Diversity Profile History

    Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

    As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

    Duke maintains a historic affiliation with the United Methodist Church.

    Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

    Mission Statement

    Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

    “To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

     “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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