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PROGRAM COORD

Employer
Duke University
Location
Children's Health Discovery Initiative
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Job Details

School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation’s top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,500 faculty physicians and researchers, more than 1,300 students, and more than 6,000 staff, the Duke University School of Medicine along with the Duke University School of Nursing, Duke University Health System and the Private Diagnostic Clinic (PDC) comprise Duke Health. a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations.

Program Manager, NC InCK

Occupational Summary

Provide program coordination to the North Carolina Integrated Care for Kids (NCInCK) model as part of the leadership team of the project; including, planning, coordinating, and administering team activities; scheduling and organizing events with communities and partners; and coordinating and supporting personnel across Duke and project partners (UNC, DHHS) to ensure fulfillment of program objectives.

The NC InCK program is a pilot pediatric integrated care delivery and payment model funded by the Centers for Medicare and Medicaid Innovation. A critical component of the model is theintegrationof10 core child service areas to better meet the needs of children and families; including, housing, schools, transportation, early care and education, child welfare, food, juvenile justice, and mobile crisis response. NC InCK is in its first of two years of planning and development, followed by five years of implementation from 2022 through 2026.”

Work Performed

  • Serve as a member of the NC InCK leadership team to define objectives of the program and identify and mobilize internal and external resources to meet objectives. For the program/process oversight, this individual will serve as the central hub for the InCK planning and implementation activities. We currently have half-a-dozen independent groups that are working on each of the core child service areas, including education, juvenile justice, behavioral/mental health, physical health, housing, and food insecurity. This position will be responsible for identifying and tracking deliverables for these groups, and coordinating between groups to ensure that program goals are achieved. If any of these groups runs into potential problems, this position will be responsible for evaluating the potential problem and elevating the problems to the appropriate member of the executive leadership team, determining the impact on other aspects of the program, and coordinating project plan changes across all groups.
  • Serve as the lead liaison with other programs, offices and departments at Duke to advance and coordinate program business and to accomplish program objectives; interface with external organizations such as InCK Consultants and advisors and community-based organizations to ensure cooperative efforts are enhanced and available resources are utilized.
  • Monitor, evaluate, and elevate timelines, priority areas for attention, and structure conversations for the InCK Data and Policy team which includes leaders from DHHS, Duke, UNC and consultants. Consult with and effectively communicate to executive leadership on current progress and potential roadblocks via weekly bulletins, agendas, and summaries of action items. The program coordinator will also play a critical role in the InCK data and policy team, which will be coordinating efforts between state Medicaid, the state data structure, and the consulting firm that is working to make data accessible across state and healthcare entities. As part of this position, the program coordinator will also oversee development of statements of work and data sharing agreements forthe state, healthcare groups, Duke, and UNC in order to ensure data flow between the groups that will be required for program evaluation. Please note that this individual will not be working with data directly, but will instead work with state, healthcare, and academic entities to develop agreements that will allow for data transfer and use across entities and databases. This individual will also work with an outside vendor, FHLI360, to develop web-based portals that will allow personnel from different organizations to view aggregated data that results from the data transfer and use agreements.
  • Facilitate the conception and implementation of work streams to promote healthcare transformation, ensuring communication to leadership and the teams involved, helping to identify risks and resolving issues as they arise. Examples of past project coordinator roles include designing driver diagrams and operational guides for newly developed positions within InCK. This individual will independently determine when an action plan needs to be developed and will present a proposed plan of action to the program’s leadership group.
  • Conceptualize and write newsletters, promotional materials, and publications for the NC InCK executive team, Centers for Medicare & Medicaid Services, and NC InCK partners, and manage the development of plans and schedule for release of materials. Also support development and implementation of public-facing coalition building events on behalf of InCK Leadership. This position will oversee the development and execution of coalition building events, which will bring together core child service-providing organizations in order to ensure that children across the InCK service area have access to a coordinated care plan that will cover all aspects of child health, from physical health care to food security.
  • Develop and maintain the InCK administrative structure to support the collaborative transformation efforts between Duke, UNC, NC DHHS, CMS and additional partners. Budget for, and coordinate, public events and other related programs; develop and coordinate new ideas and concepts for program themes, materials and resources to supplement, expand or replace existing program components.

Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Minimum Qualifications

Education

Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program.

Experience

Work requires one year of experience in program administration or OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Organization

Read our Diversity Profile History

Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

Duke maintains a historic affiliation with the United Methodist Church.

Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

Mission Statement

Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

“To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

 “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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