Administrative Support Worker, General Offices

Job Details

Position Title:

Administrative Support Worker, General

Department:

Office Services

Position Category:

Temporary/Part-time

About CCRI:

The Community College of Rhode Island is the state’s only public comprehensive associate degree-granting institution. We provide affordable open access to higher education at locations throughout the state. Our primary mission is to offer recent high school graduates and returning adults the opportunity to acquire the knowledge and skills necessary for intellectual, professional and personal growth through an array of academic, career and lifelong learning programs.

At CCRI, we are committed to building an inclusive and diverse campus community. We strive to hire and retain culturally competent faculty and staff members who reflect the demographics of our state and our increasingly diverse student population.

We believe that our diversity is our strength. We celebrate, support and thrive on the diverse experiences, backgrounds, and perspectives that are represented across our four campuses.

We are OneCCRI, working together to prepare learners to achieve their highest potential.

To learn about what employees value at CCRI and what it means to work here, please read about our Guiding Principles and watch videos of our employees doing what they do best: https://ccri.edu/hr/current_employees/culture/guidingprinciples.html

Job Summary:

To provide a full range of clerical support as needed in any one department.

Duties and Responsibilities:

As required by assigned supervisor, perform a full range of office duties that may include the following:

- Compose routine correspondence
- Order books and supplies, prepare requisitions
- Type, prepare and proofread documents including MS Word Docs and Excel spreadsheets
- Enter data into computer systems using institutional data standards and download reports
- File records and correspondence. Maintain information so that it can be retrieved efficiently
- Scan images and store documents
- Update records and files
- Compile reports
- Distribute mail and forward email
- Prepare mass mailings and e-mailings
- Schedule and coordinate meetings and appointments
- Make travel arrangements
- Perform searches and obtain information from the internet, update and recommend enhancements for area web pages
- Serve as first point of contact for customers, screen telephone and personal callers, respond to voice mail and email messages
- Assist in arranging support services such as tutoring and transportation
- Attend periodic trainings and meetings as necessary
- Develop and maintain a broad knowledge of campus programs, policies and procedures in order to serve as an effective resource
- Perform related work as required.

Minimum Requirements:

- High School diploma or equivalency required, supplemented with courses in Office Technology or similar.

- At least one year of office experience required, preferably in higher education.

- A working knowledge of general office practices is essential.

- Excellent typing, data entry and word processing skills are required.

- Excellent communication and interpersonal skills together with a strong teamwork commitment are required.

- The ability to establish and maintain effective working relationships with faculty, staff, students and/or the public is required.

- Must be able to pay conscientious attention to detail and handle multiple priorities.

- Demonstrated technical proficiency with MS Word, (including Mail Merge), Excel and the internet is required.

- Demonstrated technical proficiency with PowerPoint, and Outlook is preferred.

- Demonstrated technical proficiency with publishing software is preferred.

- Demonstrated technical proficiency with Banner and Discover is preferred.

- Knowledge of FERPA (Family Educational Rights and Privacy Act) is preferred.

- Those with bilingual abilities are encouraged to apply.

Reports To:

Dean, Director or Department Chair

Campus Location:

All Campuses

Full-time/Part-time:

Part-Time

Shift, Days, and Additional Work Schedule Information:

Varies

Work Schedule:

Varies

Benefits:

No

Licenses, Tools and Equipment:

Various office equipment which may include computers, typewriters, telephones, copy machines, calculators, fax machines, etc.

Must have access to and use of own transportation.

Environmental Conditions:

This position is not substantially exposed to environmental conditions.

Desired Start Date:

Varies

Number of Vacancies:

1

Application Open Date:

04/22/2021

Open Until Filled:

Yes

Special Instructions to Applicants:

To apply for this position, please complete CCRI’s online application.

Review of applications will begin on an as needed basis. Your online application will be available to department management staff for six months (from original posting date). If you find that throughout this time you are no longer interested in this position, please login and withdraw your application.

If you need assistance with the online application process, please contact Human Resources at 401-825-2311.

EEO Statement:

CCRI is an Equal Opportunity / Affirmative Action Employer.

We recognize that diversity and inclusivity are essential to creating a dynamic, positive and high-performing educational and work environment. We welcome applicants who can contribute to the College’s commitment to excellence created by diversity and inclusivity.

CCRI prohibits discrimination, including harassment and retaliation, on the basis of race, color, national or ethnic origin, gender, gender identity or expression, religion, disability, age, sexual orientation, genetic information, marital status, citizenship status or status as a protected veteran. Inquiries or complaints concerning discrimination shall be referred to the College’s Title IX Coordinator at: [email protected]

The Jeanne Clery Act requires institutions of higher education to disclose campus policy statements and crime statistics. Our annual report is available here:
https://www.ccri.edu/campuspolice/pdfs/Annual%20Security%20Report%202019.pd

Organization

Community College of Rhode Island, the largest public, two-year, degree granting college in New England, offers educational opportunities for all Rhode Islanders and is the state’s only public comprehensive associate degree-granting institution.community_college_of_rhode_island1.jpg

The College provides a variety of career, technical and academic programs at four main campuses in Warwick, Lincoln, Providence and Newport. A secondary Providence Campus is located in the historic Shepard Building in the heart of downtown Providence and courses are also offered at a satellite facility in Westerly.

CCRI offers more than 80 degree and certificate programs to its approximately 18,000 students and its non-credit classes for workforce training or personal enrichment through the Center for Workforce and Community Education receive more than 32,000 registrations annually.

Thirty percent of recent CCRI graduates who are continuing their education at least part time are attending more than 50 colleges or universities across the country and also are working at least part time. More than 92 percent of recent graduates are employed, continuing their education or a combination of both.community_college_of_rhode_island3.jpg

Community College of Rhode Island grants the Associate in Arts (A.A.), the Associate in Science (A.S.), the Associate in Applied Science (A.A.S.), the Associate in Applied Science in Technical Studies (A.A.S.-T.S.) and the Associate in Fine Arts (A.F.A.) degrees. Several one-year certificates are also awarded.

CCRI opens its facilities for public use, sponsors programs on issues of public concern, and offers workshops and seminars for small businesses, for government agencies and for individuals seeking to improve their skills or enhance their lives.

In every sense, CCRI strives to be Rhode Island's community college meeting the educational needs of the people of this state.community_college_of_rhode_island2.jpg

 

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