Mail & Campus Operations Assistant

College of Southern Maryland
La Plata, MD

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Administrative Jobs
Institutional & Business Affairs, Auxiliary Services
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Position Summary

Located 45 minutes from the Nation’s Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) is a two-time Aspen Award-winning institution (top 15% of Community Colleges) with academic programs in over 100 disciplines. CSM is among America’s top 100 producers of Minority Associate Degrees in twenty categories, according to Diverse Issues in Higher Education. CSM offers excellent health insurance benefits; State Retirement Pension plan; wellness programs; Code Green early closure Fridays in the summer; college closure for spring break and several major holidays, including the week between Christmas and New Year; and for several days in March for Spring Break. We are an innovative institution committed to student success and well known for our flexibility to meet student and community needs.

The primary duties of this hybrid position support Mail Services with assistance, as needed, provided to Campus Operations. The Mail Services and Campus Operations Assistant is responsible for the delivery and pickup of mail from the United States Post Office twice per day. Daily responsibilities for this position include accurately logging, preparing, sorting, and delivering a variety of mail and up to 150 packages per week on the La Plata Campus. The assistant must have the ability to lift and carry 70-pound packages in the daily course of duties. This position is a power user of the college’s high-speed postage meter. Provides support on an as needed basis to Campus Operations. The daily schedule and task deadlines assigned to this position may be altered based on the changing needs of Mail Services and Campus Operations.

College of Southern Maryland conducts background checks in order to ensure the safety and well-being of the College's staff and students. The final candidate for this position will be subject to the following background checks: Criminal History Check and Sex Offender Registry Check.

This position is open until filled. For best consideration, apply by 11:59 pm, EST on Friday, May 27, 2022. The College of Southern Maryland is an Equal Opportunity Employer.

The College of Southern Maryland values the safety of its students, faculty, and staff. As part of that commitment, the College will require offers of employment extended after December 1, 2021 to be contingent on the candidate providing proof of being fully vaccinated for COVID-19 prior to the start date of employment. As a new employee, you will be required to comply with this mandate and all the current campus health and safety protocols, including wearing a mask. Specific Duties and Responsibilities

Essential Functions:

  • Strives to be a resource to Mail Services and Campus Operations.
  • Possesses a willingness to be flexible, including working overtime, performing responsibilities not specifically identified in the job description, and assuming new responsibilities as the needs of Mail Services and Campus Operations changes.
  • Primary courier to and from the post office twice daily
  • Utilizes and maintains a high level of customer service standards throughout the day in the performance of all Mail Services and Campus Operations duties.
  • Maintains a daily schedule of arrival and departures to all College of Southern Maryland locations and daily Post Office pick up/drop off deliveries.
  • Assists with the delivery of packages/boxes, including internal CSM Central Supply Orders
  • Utilizes Qtrak app to assist with delivery of packages ensuring accurate delivery ensuring packages are delivered to the right location and get customer’s signature.
  • Delivers all print center jobs to all five CSM locations.
  • Monitors Mail Services Outlook email account.
  • Processes, handles, and/or delivers a variety of confidential CSM information including checks, internal and first-class mail, exams, and college surveys.
  • Operates a CSM transit vehicle in the performance of daily duties.
  • Maintains CSM transit vehicle daily by removing trash and keeping windshield, windows, and mirrors clean.
  • Schedules preventive maintenance on CSM transit vehicle at intervals designated by maintenance technician.
  • Keeps supervisor updated regarding any and all delivery anomalies or service issues.
  • Sorts and measures incoming USPS mail and packages by postal class, including any special handling required, such as registered, certified/return receipt, insured, priority, international, and express mail.
  • Sort all first-class mail and inter-office mail to department to assigned mail box receptacles.
  • Determines final delivery point of generically addressed mail, using resources available, including CSM phone directory, group wise e-mail, alphabetical listing of staff and faculty and the Mail Operations Specialist guidance.
  • Responsible for the high-speed metering operation to generate postage on all outgoing USPS first class mail, media mail, express mail, registered mailed, etc.
  • Performs data input, using a variety of computer software, including MS Word and Excel.
  • Provides customer service both telephonically and at Mail Services window.
  • Stays current on all USPS regulations as they pertain to the daily function of Mail Services.
  • Assists with organization of office supplies.
  • Performs other duties, including filing and word processing, as assigned by the Mail Services Coordinator.

    Campus Operations – assists with the following duties as needed:

  • Assists placing and removing signage on campus
  • Assists with the inventory of yellow totes, including delivery and picking-up
  • Assists the College Event Coordinator with event logistics and execution
  • Utilizes ASTRA and Outlook to answer questions about room scheduling in the absence of Campus Operations Coordinator and College Event Coordinator
  • Assists with pre-semester room inventories to ensure furnishings and equipment are in place and adequate

    Additional Duties:

  • Performs other related work as required and needed. Minimum Education and Training
  • High School diploma or equivalent
  • Valid driver’s license
  • Organization

    Working at College of Southern Maryland

    The College of Southern Maryland (CSM) is a public, regional community college with a far-reaching mission — to help our students and community meet the challenges of individual, social, and global changes.

    CSM is a thriving, progressive, and technologically advanced college that delivers quality higher education programs and services. The college is committed to offering a wide variety of learning options, student services, and high-quality workforce development training and support. That commitment is reflected in those we serve. More than 60 percent of tri-county residents who attend higher education institutions come to CSM.

    The staff and faculty at CSM work closely with a diverse student population to provide a rich variety of educational options. CSM is a leader among Maryland community colleges in offering courses which meet the busy schedules of our students, including weekend and evening online classes, and Web-hybrid courses which offer a mix of online and traditional classroom face-to-face instruction. CSM strives to create a global education program, yet remains a local college that has a real stake in supporting our community's academic, professional, and self-enrichment pursuits.

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