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Transact & Door Access Management Analyst

Employer
University of California, Los Angeles
Location
Los Angeles

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Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details



Transact & Door Access Management Analyst
University of California Los Angeles



Requisition Number: 36253
Salary: $22.61 - $52.11 hourly

Position Description:
Under the general direction of the BruinCard Supervisor, the incumbent administers the BruinCard Door Reader program for over 1200 active door readers, executing end-to-end process of door access configuration within the Transact system and liaises with campus partners to onboard new departments. Independently creates tickets via Service Now for technical troubleshooting and ensures door reader issues are completed within service guarantee timeframe. Generates metrics for management on all door reader activity.

Serves as primary contact for inquiries related to use of Transact system and related data. Autonomously works with campus departments to understand business use cases, generate requirements and present to management proposed uses of system. Liaise with BruinCard IT to execute changes upon approval. Coordinates annual Transact system upgrade, monitoring release notes and ensuring system is operating efficiently. Organizes and prioritizes service requests with support from BruinCard Supervisor.

Provides support to customer service and card production by ensuring card production software is operating efficiently and services customer inquiries and produce cards as needed under the direction of the BruinCard Supervisor.


For full application instructions and position description, please visit: https://hr.mycareer.ucla.edu/applicants/Central?quickFind=83976

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy, https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction






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Organization

Working at University of California, Los Angeles

UCLA is a public research university located in the Westwood neighborhood of Los Angeles, California. It was founded in 1919 and is the second oldest of the ten campuses affiliated with the University of California system. UCLA offers over 300 undergraduate and graduate degree programs in a wide range of disciplines and enrolls about 26,000 undergraduate and about 12,000 graduate students from the United States and around the world every year.

UCLA features the College of Letters and Science, seven general campus professional schools, and four professional schools for the health sciences. The UCLA College of Letters and Science has 34 academic departments and 900 faculty, and houses the majority of UCLA's 129 undergraduate majors as well as the students in the Graduate Division of Letters and Sciences. The UCLA College Honors Program is also housed in the College. The College of Letters and Science's programs are divided into five academic divisions: humanities, social sciences, life sciences, physical sciences, and the International Institute. UCLA also offers certificate programs, undergraduate degree-credit and continuing education credits for non-full-time students through its UCLA Extension education program.

The 2010 edition of U.S. News & World Report ranked UCLA as the 24th best university in the nation and 32nd best in the world. In the 2007 edition of U.S. News and World Report, UCLA Medical Center was ranked best in the West, as well as one of the top 3 hospitals in the United States alongside Mayo Clinic, Cleveland Clinic, Massachusetts General Hospital, and Johns Hopkins Hospital. In 15 of the 16 medical specialty areas examined, UCLA Medical Center ranked in the top 20.

The campus' location in Los Angeles makes excursions to local museums, theaters, or other entertainment venues relatively quick and easy.

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