Financial Aid Assistant III - 2 Positions to be Filled
- Employer
- Sam Houston State University
- Location
- Huntsville, TX
View more
- Administrative Jobs
- Institutional & Business Affairs, Financial Aid
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
202200127S
Title:Financial Aid Assistant III - 2 Positions to be Filled
FLSA status:Non-Exempt
Hiring Salary:This position is a pay grade 6. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/550174.pdf
Occupational Category:Clerical
Department:Financial Aid
Open Date:04/01/2022
Open Until Filled:Yes
Educational and Experience Requirement:High school graduate or G.E.D. equivalent with a minimum of four (4) years relevant clerical experience is required. Financial aid or other university-related work experience would be helpful. Additional education may be considered in lieu of experience.
Nature & Purpose of Position:Provides personalized Financial Aid customer service to prospective and current students/parents.
Primary Responsibilities:Provides personalized customer service at the highest level. Provides financial aid program assistance to students regarding the application process for grants, loans, scholarships, work-study, and/or other information related to financial aid. Responds to all inbound/outbound telephone calls and emails regarding financial aid. Researches questions and responds to customer inquiries. Inputs data and ensures the accuracy of information. Conducts research as requested. Answers questions and informs students of current eligibility status using available resources. Responsible for the dissemination of financial aid information regarding applications or any other information as required. Runs processes, reviews student financial aid statuses and provides information via telephone or in person. Maintains complex files. Types routine reports and correspondence. Enters data into computer as needed. Requires some experience and the occasional use of independent judgment. Provides statistical and vital information to management team on various data. Performs other related duties as assigned
Other Specifications:Requires answering telephones. During peak workloads, telephone periods may be extensive. Requires ability to work at the front desk, encountering students, parents, etc. Requires ability to retain and relay financial information to students and parents. Experience with Financial Aid Software helpful. Computer skills required.
Up to 40% of this position, over the fiscal year during off-peak periods, may be performed remotely as determined by the supervisor.
Full Time
Quicklink:https://shsu.peopleadmin.com/postings/30915
EEO Statement:Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.
Annual Security and Fire Safety Report
Organization
About Sam Houston State University
For more than 140 years, Sam Houston State University has been preparing students for meaningful lives of achievement. Its motto, "The measure of a Life is its Service," resonates among its 22,000 students, eight colleges and well beyond its historical roots through research, creative endeavors, service learning, volunteering and more.
SHSU is an inclusive institution whose mission is to provide high quality education, scholarship, and service to students. With over 90 bachelor degrees, 50 master’s, and 11 doctoral programs—including the nation’s first Ph.D. in forensic science, SHSU provides an exceptional college experience for every student: traditional or non-traditional; first generation; international; or online.
Service to self and others is paramount at SHSU and reflected in all university organizations and programs. In fact, the university was named to USA Today’s Top 50 in the U.S. for “commitment to civic engagement and global awareness,” in addition to being classified a "Community Engaged Campus" by the Carnegie Commission on Higher Education. This honor, bestowed to only 311 public institutions nationwide, acknowledges the university's significant commitment to service.
Sam Houston State University has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas, Huntsville provides area residents with a sense of community and belonging, although just an hour drive north of Houston.
SHSU is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215. SHSU is committed to promoting a campus culture that embraces diversity and inclusion. The University acknowledges and values our responsibility to cultivate an equitable and inclusive environment where students, faculty, staff, and community recognize the benefits of collaboration and mutual respect through diverse identities and experiences.
Member The Texas State University System
- Website
- https://www.shsu.edu/
- Telephone
- 936-294-1070
- Location
-
1905 University Avenue
Huntsville
TX
77340
United States
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