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BAR IT Systems Analyst

Employer
University of California, Los Angeles
Location
Los Angeles

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Administrative Jobs
Technology, Analysts & Programming
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details



BAR IT Systems Analyst
University of California Los Angeles



Requisition Number: 35768
Salary: $22.61 - $52.11 hourly

Position Description:
Under the direction of the Student Accounts and BruinCard Center Manager, the Administrative Analyst works autonomously to administer and maintain the campus central Billing and Accounts Receivable (BAR) system. This includes astute oversight of the BAR system queue for system change requests, trouble tickets, and requests for information. Incumbent works critically to meet ever-changing needs and demands of campus AR for non-student and student tuition billing. As the departmental liaison with IT Services, the incumbent utilizes the Service Now software to open and update service and system change requests. Administrative analyst is responsible for working strategically to maintain integrity of billing system while fielding department change requests. This includes but isn't limited to gathering business requirements, analyzing impact to system and associated business processes, developing project scope and establishing timeline. Determines project priority in conjunction with Student Accounts and BruinCard Center Manager. Includes creation and testing of robust test scenarios, troubleshoots issues that may arise, and prepares testing completion documentation for management approval.

Additional responsibilities include management and configuration of varying complex tuition fee assessment models yielding over one billion dollars in accounts receivable each year, administers BruinPay Plan configuration with the campus CashNet administrator, assists in collection of BAR accounts, submits journals for BAR related fees and adjustments, and other duties as assigned by the manager. Serves as departmental liaison in attending monthly student service workgroup and project planning meetings, and is a key point of contact in leading departmental initiatives which requires interfacing with key stakeholders, and presenting status updates to upper management. Builds and delivers presentations to stakeholders following implementation of large-scale system enhancements.

Counsels students, parents and staff on billing inquiries and discrepancies by providing phone, email and in-person customer service. Counsels students, parents and staff on state and federal regulations, Corporate Financial Services compliance, Business and Finance Services policies and procedures, Family Educational Rights and Privacy Act (FERPA) and other related regulations.


For full application instructions and position description, please visit: https://hr.mycareer.ucla.edu/applicants/Central?quickFind=83356

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy, https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction






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Organization

Working at University of California, Los Angeles

UCLA is a public research university located in the Westwood neighborhood of Los Angeles, California. It was founded in 1919 and is the second oldest of the ten campuses affiliated with the University of California system. UCLA offers over 300 undergraduate and graduate degree programs in a wide range of disciplines and enrolls about 26,000 undergraduate and about 12,000 graduate students from the United States and around the world every year.

UCLA features the College of Letters and Science, seven general campus professional schools, and four professional schools for the health sciences. The UCLA College of Letters and Science has 34 academic departments and 900 faculty, and houses the majority of UCLA's 129 undergraduate majors as well as the students in the Graduate Division of Letters and Sciences. The UCLA College Honors Program is also housed in the College. The College of Letters and Science's programs are divided into five academic divisions: humanities, social sciences, life sciences, physical sciences, and the International Institute. UCLA also offers certificate programs, undergraduate degree-credit and continuing education credits for non-full-time students through its UCLA Extension education program.

The 2010 edition of U.S. News & World Report ranked UCLA as the 24th best university in the nation and 32nd best in the world. In the 2007 edition of U.S. News and World Report, UCLA Medical Center was ranked best in the West, as well as one of the top 3 hospitals in the United States alongside Mayo Clinic, Cleveland Clinic, Massachusetts General Hospital, and Johns Hopkins Hospital. In 15 of the 16 medical specialty areas examined, UCLA Medical Center ranked in the top 20.

The campus' location in Los Angeles makes excursions to local museums, theaters, or other entertainment venues relatively quick and easy.

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