Parking Enforcement Coordinator

Northern Arizona University

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Parking Enforcement Coordinator

Location: Parking Services
Regular/Temporary: Regular
Job ID: 606277
Full/Part Time: Full-Time

Workplace Culture

NAU is a community devoted to student success and sustained by an unshakable commitment to our shared mission, vision, and values. We—faculty, staff, and administrators—thrive by combining our efforts and working side by side to further NAU's culture of excellence.

Special Information

  • This position is posted as Parking Enforcement Coordinator, which is a working title. The NAU system title for this position is Parking Coordinator, Intermediate.
  • Upload a resume, cover letter, and contact information for 3 references to best evaluate your prior experience as it meets the needs of the position.
  • Travel between campus locations is a regular part of the position. Arizona Administrative Code Fleet Safety Policy requires all employees who drive, on university business to pass an online defensive driving course and submit their driver's license number for periodic records review. The law affects all faculty, staff and students who drive any university-owned motorized vehicles. For more information on NAU Authorized Driver Policy

Job Description

Northern Arizona University Parking Services is now hiring one (1) skilled and industrious Parking Enforcement Coordinator. This position will help direct and coordinate activities related to investigating parking issues, reviewing and auditing operational functions, and performing parking and traffic studies through the use of records. This position will also maintain and review the enforcement of rules, regulations, policies, and procedures for campus parking operations. The expectation is that the Parking Serivices coordinator provides professional, courteous and effective service to all customers, including students and university guests.

Why work for NAU?
  • NAU offers a diverse range of benefits to suit the needs of our staff and faculty. Benefits range from generous health, dental and vision insurance options, flexible health/dependent care spending accounts, paid vacation and sick leave, and staff community engagement time off (up to 16 hours a year).
  • NAU staff and faculty are also able benefit from NAU's Educational Assistance Tuition Reduction programs at any of the three state Universities (NAU/ASU/UA) for themselves and their dependents. For more about NAU's benefits please visit NAU Human Resources Benefits website.

Job Duties and Functions

University Parking or Traffic Regulation Rule Enforcement - 35%
  • Investigates and answers complaints regarding citations.
  • Writes and issues citations or warnings to drivers of vehicles, including bicycles, in violation of university parking or traffic regulations.
  • Locates lost, stolen and counterfeit permits and takes necessary enforcement action.
  • Prepares regular reports and fills out daily log of citations/warnings issued and submits to supervisor; assists supervisor with special projects.
  • Checks listing of vehicles to be booted or towed upon next violation as citations are issued; if vehicle is on list, requests confirmation from dispatch via two-way radio; completes necessary protocols forms and places boot on vehicle or has vehicle towed; places u-lock on bicycle or removes bicycle and places in storage.

Supervision of Student Parking Enforcement Officers- 20%
  • Hire, train, and supervise parking enforcement officer student staff.
  • Develop and schedule student staff in accordance with specifications and funding limitations; oversees daily operations and coordinates activities of program; determines priorities.
  • Coordinates the activities of subordinates.
  • Investigates and answers complaints Parking Enforcement Officers.
  • Actively participates and may assist in leading for training, events and operations in support of department mission and goals.

Customer Services and motorist assistance- 20%
  • Assists motorists with flat tires, lockouts or battery jump starts or push out of the snow.
  • Provides directions or other information upon request of faculty, staff, students or visitors.
  • Ability to deal with public courteously, tactfully and fairly.

Maintenance and use of Parking Services vehicles and property - 10%
  • Monitors general preventive maintenance on vehicles checking oil, gas and reporting problems to supervisors.
  • Ensure parking facilities are well maintained and address issues as needed.
  • Ability to run and use Bobcat and Toolcat for snow removal.
  • Ability to run and use equipment for facility maintenance, street sweeper, and paint striper for parking lot striping

Knowledge of University regulations, policies, and procedures - 10%
  • Advises workers of department policies and procedures and recommends changes to management.
  • Gathers and analyzes requirements for additions or modifications to university parking facilities or services.

Other duties as assigned - 5%

    Minimum Qualifications

    • Associate's degree AND
    • 2-4 years of relevant experience AND
    • Possession of a current Arizona Type D driver's license upon employment OR
    • Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis AND
    • Possession of a current Arizona Type D driver's license upon employment.

    Knowledge, Skills, & Abilities

    • Intermediate knowledge of tools and policies of campus parking.
    • Knowledge of general parking regulations, rules and university procedures.
    • Knowledge of and ability to use parking technology such as License Plate Recognition system, handheld ticket writers and printers.
    • Strong customer service skills.
    • Data entry skills.
    • Record keeping skills.
    • Carry out written and oral instructions.
    • Excellent supervisory skills.
    • Balances competing priorities.
    • Demonstrates problem solving, organizational, and analytical capabilities.
    • Analyzes non-routine situations and anticipates issues.
    • Communicates effectively.
    • Promotes a diverse, inclusive environment.

    COVID-19 Vaccine Requirement

    As of 12/10/21, the Safer Federal Workforce employee vaccination requirement is currently suspended pending the outcome of a federal court-issued injunction. This injunction has suspended the recent executive order issued by President Biden requiring all employees of federal contractors to receive COVID-19 vaccinations. For current status of the vaccine requirement and/or questions, please visit FAQs for Employee Vaccination Requirement.

    Background Information

    This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.


    Salary range begins at $36,018. Annual salary commensurate with candidate's qualifications and related experience.

    FLSA Status

    This position is non-exempt under the Fair Labor Standards Act (FLSA). The incumbent is eligible for overtime pay or compensatory time according to University policy. Further, the employee must submit timesheets that accurately reflect all hours worked.


    This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website. Classified Staff employees are in a probationary status for their first six months at NAU. NAU is a tobacco and smoke-free campus. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.

    Learning and Development

    Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days. If your position includes the supervision of a benefit-eligible employee, we offer the NAU Supervisors Academy for you to complete within your first 2 years.

    Immigration Suppt/Sponsorship

    NAU will not provide any U.S. immigration support or sponsorship for this position.

    Application Deadline

    May 24, 2022 at 11:59 p.m.

    How to Apply

    To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

    If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD - 928-523-1006 or PO Box 4083, Flagstaff AZ 86011.

    Equal Employment Opportunity

    Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

    EEO is the Law Poster and Supplements

    NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

    To apply, visit

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    Northern Arizona University (NAU) is a public university offering undergraduate, graduate, and professional degrees of high quality and societal value.  Students are at the center of the NAU experience, which is guided by a dedicated and distinguished faculty committed to teaching, individual engagement, and research excellence.

    Our educational programs are designed to prepare our students for personal and professional success after graduation.

    Whether they earn their degrees at our historic Flagstaff campus, regionally throughout Arizona, or online, we prepare our students to achieve their human potential in ways that serve the state, the region, the nation, and the world.

    If you can see yourself as part of a university community dedicated to its students and their success, NAU might be the right fit for you.

    Find Us
    PO Box 4113 Flagstaff, AZ 86011
    United States

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