Instructional Design Support Specialist
Academic Affairs is seeking an Instructional Design Support Specialist who possesses an in-depth understanding of instructional design and curricular development issues related to teaching and learning in traditional, hybrid/blended, and online courses, as well as experience using a wide range of hardware and software tools to develop instructional materials. The Instructional Design Support Specialist will join a team that works collaboratively to support the teaching and learning mission of the University.

Specific Duties & Responsibilities:
  • Work closely with the existing instructional design staff and provide instructional design support to faculty and staff
  • Support the continued improvement and maintenance of the online programs through course design, course and program evaluations, and course revisions
  • Assist faculty and course administrators to update existing supplemental, blended, and fully online course websites adhering to department/school standards
  • Collect, analyze, and report data on the program progress, challenges, and areas for improvement
  • Support the offering of ADA, Section 508 and WCAG 2.0 compliant content for online programs (i.e., ensure all videos, content, and graphics are properly developed with ADA and Section 508 guidelines)
  • Assume project management responsibilities for course revisions
  • Advise and instruct faculty on the development of pedagogical strategies and instructional technology resources
  • Support faculty and staff in the application of technology to the curriculum
  • Create documents that support the instructional mission
  • Research and evaluate industry trends and best practices
  • Work with team to solve design challenges
  • Work with instructional design team to pilot instructional technology tools
  • Assist in the creation and implementation of instructional technology products
  • Staff academic committees, task forces, and other working groups as assigned
  • Prepares reports as needed and assigned

Minimum Qualifications (Mandatory):
  • Bachelor's Degree in Instructional Design, Instructional Technology, Education, or related field
  • One (1) year of progressively responsible related experience in the field of instructional/educational technology, including designing, developing, and managing higher education technology-based instruction projects and programs
  • Additional education may substitute for required experience, and additional experience may substitute for required education to the extent permitted by the JHU Equivalency Formula*

* JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for the required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

** Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Special Knowledge, Skills & Abilities:
  • The ideal candidate will be a self-motivated, organized, and detail-oriented team player who is capable of participating in collaborative instructional development processes and activities, is able to work independently, and has strong intellectual and analytical skills
  • In addition, the ideal candidate will have:
    • An understanding of pedagogical issues related to teaching and learning, particularly adult learning
    • Ability to work collaboratively within an academic community
    • Experience with training, staff development, and teaching
    • Ability to assess client needs
    • Commitment to customer service
    • Demonstrated written, presentation, and interpersonal communications skills
    • Ability to manage and meet deadlines
    • Prior experience working closely with higher education faculty members preferred
    • Working knowledge of issues surrounding open education and open educational resources
    • Proven ability to communicate effectively orally and in writing
    • Ability to collect data, create reports, and prepare written communication with an attention to detail and accuracy
    • High level of proficiency with Microsoft Office Suite, especially PowerPoint
    • Teaching experience at the graduate level; Understanding of public health content

Classified Title: Course Support Specialist
Working Title: Instructional Design Support Specialist
Role/Level/Range: ACRO37.5/03/CF
Starting Salary Range: Commensurate with experience
Employee group: Full Time
Schedule: M-F, 8:30am - 5:00pm
Exempt Status: Non-Exempt
Location: Hybrid/School of Public Health
Department name: Center for Teaching and Learning
Personnel area: School of Public Health

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected]. For TTY users, call via Maryland Relay or dial 711.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit and all other JHU applicants should visit

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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