Door Access Systems Specialist
About Us Find your wings at KSU!
Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country
. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia's colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university's vibrant culture, diversity, career opportunities, and rich benefits make us an employer of choice. We are searching for talented people to join our mission. Come to KSU and find your passion! Location
Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Job Summary
Ensures that the campus community receives appropriate electronic access privileges in a timely manner while adhering to applicable security protocols. Responsibilities
1. Responsible for granting, removing, and troubleshooting of the electronic door access systems via system interface
2. Works closely with the Campus Services Customer Service Center for elevated door access concerns
3. Supports the department in generating user access lists and lock access logs upon request from department heads, deans, chairs and/or designees
4. Provides support for annual audit on door access privileges as assigned
5. Assists in the development and maintenance of door access standards, policies and procedures
6. Assists with system and data updates, door access system upgrades and other designated door access systems projects Required Qualifications Educational Requirements
Technical or Associates degree from an accredited institution of higher education or associated institution in related field or an equivalent combination of relevant education and/or experienceRequired Experience
One (1) year related experience Preferred Qualifications Preferred Experience
Previous higher education experience
Customer service experience
Previous experience with IT help desk or customer service support
Previous experience with electronic access systems Proposed Salary
Pay Grade: Non-exempt 21 Knowledge, Skills, & Abilities ABILITIES
Able to deal with multiple tasks or projects at one timeKNOWLEDGE
Experience with one or more electronic access control systems, particular experience with SALTO System, Onity Integra and Lenel OnGuard are preferredSKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, technology, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone etiquette Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national origin race religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007. Participant ID: 61415 Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
No, this position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time Background Check
- Standard Enhanced + Education
Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=243126&PostingSeq=1
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