Custodial Supervisor, Facilities Management Georgetown University

Custodial Supervisor, Facilities Management Georgetown University

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


Custodial Supervisor, Facilities Management - Georgetown University

Job Overview

The Custodial Supervisor - working a primarily Monday through Friday schedule - is responsible for staff supervision of an area of approximately 300K to 460K square feet, ensuring that buildings are maintained and emergencies are properly handled. They direct building cleaning and related services in duties that include but are not limited to:
  • Ensures that custodial staff is scheduled and assigned to various buildings and/or areas, inspects work to ensure satisfactory performance, takes action to correct deficiencies, and takes necessary steps to meet special requirements or circumstances
  • Supervises staff and as necessary, performs tasks assigned to custodians
  • Ensures that services provided are consistent and at a high level of quality through adequate training, supervision of production work, and emphasizing proper use of chemicals, equipment and the importance of quality control
  • Coordinates issues promptly and thoroughly with the Assistant Director
  • Uses industry-level knowledge, updates themselves (under the supervision of the Assistant Director), and routinely updates and ensures all needed training occurs for their staff on cleaning protocols for disinfecting procedures, products and equipment
  • Understands the needs of the customers and building contacts in order to routinely respond to their needs
  • Demonstrates a willingness to serve
  • Reviews and inspects buildings with the use of inspection programs on a regular basis for cleanliness, safety, maintenance issues and building readiness
  • Meets with designated building clients on a set schedule and reviews inspection information
  • Reports issues and follows up on them to ensure completion

Work Interactions

Reporting to the Assistant Director of Custodial Services, the Custodial Supervisor supervises 10 to 15 Custodians, and in some instances 1 to 2 Floor Care Specialists. As assigned, they serves as a representative for the University Facilities department to the university community and visitors, and may be called upon to lead and/or participate in department and college wide committees. They serve as a member of a team that demonstrates a willingness and flexibility with personal and staff schedule to accommodate emergency situations, such as staffing shortages and snow removal.

  • Bachelor's degree
  • 5 years of custodial experience - preference for some plant operation maintenance experience [note: consideration will be given to equivalent combination of education and work experience)
  • Basic knowledge of English including the ability to read, write and speak English with understanding for business conversations
  • Ability to work as part of a team
  • Ability to act independently and exercise mature judgement
  • Capability to analyze relevant operational issues and identify solutions
  • Strong and effective interpersonal and communication skills
  • Computer literacy
  • Possession of a valid driver's license issued by District of Columbia, Maryland or Virginia

Preferred qualifications
  • Demonstrable knowledge of the chemistry behind the cleaning process
  • Keeps pace with the changing technology and its application

Work Mode: On Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff and AAP positions can be found on the Department of Human Resources Mode of Work Designation.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS ( using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected].

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.


Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.

COVID-19 Vaccination Requirements:

The Georgetown University community is committed to our public health approach and the important role that vaccines play in contributing to the safety of our University and our broader communities. Georgetown University requires students, faculty, staff and visitors to be fully vaccinated against COVID-19 and to have received a COVID-19 vaccine booster shot when eligible, or to have an approved medical or religious exemption. This requirement applies to all faculty and staff, including teleworking employees. Complete details and updates can be found in the Coronavirus (COVID-19) Resource Center.

To apply, visit

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